SportChek.ca

I bought 4 dumbbels last year January online and put all of them on the window's stage. But now 2 of them melted with my hand/window stage messed up so I called the Customer Service, however they didn't say anything sorry and just push me to the store while the store also push be back to the Customer Service. Finally my call was transfered to the manager in the store but the manager told me that there is nothing he can do except to buy new ones with some discount.
I WOULDN'T BUY SUCH A LOW QUALITY STUFF ANY MORE FOR EVEN ONE PENNY!

I ordered two shoes last November 2023 and until now Janury 30,2024 I still haven't receive any refund! Its very frustrating and very disappointed with the online order of SPORTCHEK! DONT ORDER IN THIS ONLINE AGAIN!

I recently went to sport check to sharpen my expensive figure skates that I use for professional skating. The guy was very rude to me and took over an hour to sharpen them. When I picked them up, I noticed scratches all over and a type of oil on the boot itself. I decided to bring them in to a professional figure skating store and they told me that the blade was completely ruined and skate stores would not accept them cause the tail was completely rounded. Those skates were new and I got them about a week before. The rounded tail unbalanced the skate. If you have figure skates, do not trust them with your skates.

Don't waste your time and don't order anything from online store! They took my money and didn't deliver the product I ordered! Now I have to fight with them to get the product or my money! The worst customer service!

I ordered my first pair of nikes online, waited 3 days to arrive only to find out it was $#*!ing used! Unbelievable! I opened the package and it wasnt even wrap properly, the inside part of the shoe is not filled with the paper, shoelaces are untied, obvious dirt and debris can be seen on the bottom of the shoe. Never buying at sportscheck again. Called customer service told me to return it back, and she will place another order in and hanged up abruptly. Called again i was put on hold and put down 3 times. I found out she did not even placed another order and i already returned my item. I lost my deal and shoe. Very UNPROFESSIONAL, and RUDE. Waste of time. Tsk...

I am hard of hearing and have problems seeing things. I did ordered a hat and a shirt but which I did not see where got shipped and thinking this is Collingwood. I live in wasaga beach and the sport chek was at Collingwood. But the order went to Orleans, Ontario. I called the customer service and I got someone does not speak English, had a hard time understanding what the person saying. When I ordered then I changed my mind, i tried to cancel the order and it says cannot access to the web site. It sounds like they did this on purpose. When I talk to them on the Phone, it sound like they don't want to do it. Will I ever order any thing. Hell, no! I did not know they were that bad..

I often order from Sport Chek online. While the pricing and selection is generally ok the shipping on orders is extremely poor. Sport Chek insists on using Purolator in my area who will not deliver to me even though they come within 3 kms of my home. I have complained repeatedly to Purolator and Sport Chek but to no avail. Sport Chek tells me they cannot specify or exclude a shipper on my account. This seems odd since they seem to be able to save my address and rewards card number without issue. You would think adding a note like "DO NOT USE PUROLATOR" to the account would be simple - very disappointed in Sport Chek.

I returned a package by mail and I paid for the shipping m the UPS delivered the package to their store, it's been 2 month I am waiting for the order refund, I called the customer service 5 times and they are useless.

Not recommended at all

I purchased 2 pair of roller blades, matching for me and my daughter for her 8th birthday. May 5th I ordered and UPS their shipping company messed up the delivery and returned to sport check. Called to see if they could fix and and nothing they can do, this is after a week of trying to get through. One month later no product and nothing they can do to help. Replace the order is what I was told to do however what I ordered is now out of stock but my return has not been processed so my order is still sitting there but they can't help. Ruined my daughters birthday, cause covid wasn't enough. I will never shop with this company again. They should be ashamed of their service and their lack of effort to help their customers.

I would highly recommend to not make any acquisition from this substandard company. I ordered two pants which I haven't get it. It's been a week since it says delivered. I tried to call them trillion times, but all in vain. Thereafter, I left a lot of emails, and they haven't even reverted once. DO NOT PURCHASE FROM SPORTS CHEK. It's a scam..

I bought a Boston Celtics face cap in error online pick up yorkdale mall and I called them to cancel my order and refund me back up till now hv not gotten any refund back since Jan 6 my order number is ******* my email is *******@gmail.com

Package was delivered timely. However, the packaging was poorly done (box was way too big) resulting in spillage.

I went to Sport Chek and Ordered online Shipping from my house and I don't know why Not PTP powertube elite mini green Not match properly jeez... Wow weird hmmm

Ordered a lot of shoes and shirt with the same size for myself and spent a ton of money from sportchek and never had a problem, my latest purchase of adidas shirt and shoes was way too big despite following sportchek size recommendation, after trying to call for over a week customer service sent me a unprintable RMA I am now APALLED to know that exchanges are not allowed and I HAVE TO PAY FOR THE RETURN SHIPPING! SPORTCHEK SHOULD FOLLOW SUIT WITH UNDER ARMOR WHO'S OFFERING 40% DISCOUNT FOR RESPONDERS AND FREE, I REPEAT FREE NO HASSLE RETURN. I will let everybody I know about this!

Their soccer balls are very bad! I only used this ucl ball 3 times and their was already lots of ripped spots. I really recommend u NOT to buy their soccer balls. VERY BAD SOCCER BALLS DONT BUY!

Logan at the Smithers store was exceptional handling our return today. Very professional, and patient.