Tris B.

A representative of this company sent my nephew the wrong flight information, resulting in him going to the airport COUPLE OF Days early than his actual flight, my 18 year old nephew is flying due to a family emergency (mother and kid sisters) so before flying he is already anxious, the couple of days waiting in the airport worrying about his family took it's toll that resulted in an argument with Phillipine airline employees that is known to treat their clients like garbage as me and my family personally experienced recently, this incident resulted in my nephew getting banned from P.A.L,
Now kiwi.com is denying responsibility about the misinformation in the flight details that their employee provided and contributed greatly to my nephew's distress and now will not aid in rebooking his flight. Again. Several days of waiting at the airport alone and anxious then treated badly by p.a.l and kiwi.com refuse to help.

Booked a car rental with thrifty car rental in Hollywood airport Florida, in this company's site the review for thrifty was high so I chose it trusting economy bookings representation of thrifty. After the rental Thrifty tried to double charge me another $400+ and charged me almost $200 for tolls, driving just around the area, upon checking thrifty site they have a 1.4 star review which is misrepresented by economy bookings in their site, have I seen thrifty true and actual rating I would have bothered booking with them. DO NOT TRUST WHAT IS ON ECONOMY BOOKINGS SITE DESCRIPTION ABOUT THE COMPANY'S THEY REPRESENT!

Booked a flight from this site for 6 passengers at over 3k each per person for a two way ticket, less than a week before our flight we receive an email stating that we will now have a LAYOVER that will add several hours to our flight, we contacted this company for clarification regarding the lay over but the person we spoke with cannot even tell us a. Simple detail if we have to disembark from the plane or stay and other minor details, we reiterated that we paid a lot of money so that we will have a direct flight otherwise we would have booked with another travel company with MUCH CHEAPER airfare and better client service, the guy we spoke with sarcastically said we can refuse that booking and wait for another flight but he CANNOT giveus any assurance that we can fly the same day. Our family suffered a severely traumatizing experience experience in Vancouver Airport that is why we avoid it but now we are FORCED to go there and relive that experience with no help whatsoever from ASAP tickets. I will let everybody I know about this so people will know how ASAP just take your money then abandon you.

Ordered a lot of shoes and shirt with the same size for myself and spent a ton of money from sportchek and never had a problem, my latest purchase of adidas shirt and shoes was way too big despite following sportchek size recommendation, after trying to call for over a week customer service sent me a unprintable RMA I am now APALLED to know that exchanges are not allowed and I HAVE TO PAY FOR THE RETURN SHIPPING! SPORTCHEK SHOULD FOLLOW SUIT WITH UNDER ARMOR WHO'S OFFERING 40% DISCOUNT FOR RESPONDERS AND FREE, I REPEAT FREE NO HASSLE RETURN. I will let everybody I know about this!

It has been over 2 months and still no update from catsa. This security agency should be abolished. They do not care about public safety and regards. Passenger complaints are being blatantly disregarded just to protect their arrogant and disrestpecful employees.

Book a flight for my family, my older kid needs to return earlier than us but we were able to book a same day departure with a couple of hours difference so we can save some money on transpo to the airport, after I got the email confirmation email for my kid's flight, I printed the itinerary and eticket no problem, then I received an email confirmation that the reservation for our flight (me, wife and 2 kids) together with our itenerary, after I printed the itenerary I got an email stating that our flight was cancelled, called them up to verify and was told that there was a PRICE INCREASE and our reservation did not go thru but my kid who was travelling hours apart from us that I paid MORE MONEY FOR THE TICKET the booking is good, I explained to the call centre agent that if me and my wife can't go we'll have to cancel my kid's flight because we have to go to airport for departure and pick up at the same day which I explained to the booking agent, the person I spoke with stated I NEEED TO PAY $75 CANCELLATION FEE, I told him it is not my fault that I cannot travel almost at the same time with my kid and departure and pick up arrangements were already made plus I called right away, call centre guy then said he'll have to check, made me wait 5+minutes then stated " IT IS A GOOD THING SIR THAT YOU CALLED BEFORE THE EASTERN TIME DEADLINE AND ALSO FOR BEING A 1ST TIME CLIENT I WILL WAIVE THE PENALTY" then put me on hold again after 10+minutes came back ( JULIUS was his name) then said that I have to pay the penalty, so I asked for the supervisor biatch name is RACHEL employee# 3741OG if ever it is correct, she told me that the RESERVATION WAS NOT CONFIRMED, I told her I already received an email stating "YOUR RESERVATION IS CONFIRMED, NO NEED TO CALL US TO RECONFIRM THIS RESERVATION" that was together with our "ITENERARY" then she gave me excuses after excuses, and was still charging me $75 to cancel the remaining reservation, I TOLD HER YOU SHOULD AT LEAST ASK ME IF I AM INTERESTED IN GETTING A DIFFERENT FLIGHT SINCE THEY CANCELLED MY FLIGHT, RACHEL DID NOT EVEN ENTERTAIN THAT REQUEST, THESE PEOPLE ARE A SORRY EXCUSE FOR A HUMAN BEING. FLIGHT HUB IS GOING DOWN THE DRAIN DUE TO PEOPLE LIKE RACHEL WHO HAS ZERO CLIENT COURTESY AND MARKETING SKILLS. These company DOES NOT DERSERVE OUR HARD EARNED MONEY! THEY ARE SCAMMERS! WORST THAN THIEVES!