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SpoiledChild Reviews Summary
The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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Excelente beneficios me encantó muy buena calidad de productos
Very straight forward. Understandable. Well explained and educational. I believe that the product covers everything I may need help with.
Thank you for your feedback! We’re glad to hear that the information was clear and helpful and that you feel confident the product covers your needs. We really appreciate you sharing your experience!
Over all the questions were easy to answer, I think we should be able to pick more the 3 answers that apply to us if more do within the question asked.
The other thing is that I couldn't get the try it before you buy it, because of the type of card I uses, but I lose out on the deal and have to pay for it all upfront, because I get to try it. Hopefully ill like it and it will work well that way I won't have to send it back (if I even can and get money back)+I just really want it to work so hopefully ill want to keep buying more, my body needs a break and hopefully this is it!
This product does work quite well if taken consistently everyday. My hair, skin and nails have become much stronger and radiant. The only negative is that it is quite costly and shipping is quite lengthy.
Thank you for sharing your experience! We’re so glad to hear that our product is helping strengthen your hair, skin, and nails. We understand the concerns about cost and shipping, and we recommend checking out our Auto Refill program for discounted prices 😉
I couldn't get 2 bottles because I am paying with a prepaid card I'm not rich but wanted 2 bottles and had to buy only one so I had to make another order and pay full price for the bottle I paid for it because I need it and yes I will continue to buy more every month thank you.
We really appreciate you sharing your experience! Thank you for your continued support and dedication to your monthly orders. We understand the inconvenience with the prepaid card, and we’re so happy you’re enjoying the product.
All you want is for people to subscribe. If your product is great - then people will come running to buy more product. Your constant nagging is a turn off.
Overall good experience. They are just to pushy on selling other products at checkout. Very much a turnoff.
Thank you for your honest feedback. We’re glad you had a good overall experience, and we understand how the checkout suggestions can feel too pushy at times. We truly appreciate you sharing this and will pass your comments along to help improve the experience.
It was easy, but I couldn't select whether I wanted the 10% or 20% off on future orders.
Thanks for your feedback! Glad the process was easy
I was just so excited to place my order so I could receive it but all I got was one question after another. I understand you have to ask the questions and suggest more items but all I wanted was the one item. I can't wait to receive my product.
The price is higher than in the beginning for the product it's not the same
When you subscribe it's supposed to be 10.00 lower then when it come out of account it's 52.00 a bottle
I had to stop buying before because of this
Thanks for your feedback! We understand the pricing difference can be frustrating. Our subscription offers a discount, and we appreciate you sharing your experience so we can improve.
Mi piel ha mejorado bastante. Ahora está súper suave y mi pelo se cae menos que antes.
Thank you for sharing your experience! We’re so happy to hear that your skin feels softer and that your hair is healthier. We appreciate your feedback!
I've purchase several items from this company and I have been pleased. I had to cancel my subscription to the collagen peptides and they are wonderful!
I had to cancel due to a change in my finances but I do recommend
Karen, thank you for your thoughtful recommendation and for sharing your positive experience. We understand life’s changes and truly appreciate your continued support. Please know we're here whenever you're ready to return!
These vitamins (liquid & gummies) taste great and I feel like they're helping with joint pain and boosting immunity.
We’re so glad you enjoyed the taste of E27 collagen and J29 gummies! Thank you for sharing your experience.
So far the process has been easy. I won't be able to speak on the product or the customer service until I receive my products and speak to a rep, but so far, I am excited to try before I buy :)
We’re happy to hear the process has been smooth so far! Can’t wait for you to try the product and see the results for yourself. 😊
Seen ad on Facebook, super easy to navigate website. I love that the terms and conditions are explained several times before purchase. I don't feel tricked
Thank you for sharing your experience with us. We’re glad to hear that you found our website easy to navigate and that the information provided helped you feel confident throughout the purchase process.
Excellent simple to navigate…photos on site were clear and description easy to understand
Thank you for your kind words! We’re glad the site was easy to use and that the photos and descriptions helped make your experience smooth. ✨
Can you just please send my order? All these ads and trying to get me to buy more and more and asking for reviews is are exhausting and a turn off. Thank you.
Really looking forward to trying this product but the redundant questions on the site were too much. Skip means skip, not ask again in another way.
We’re glad you’re excited to try the product and appreciate your feedback about the website. We’ve followed up with you directly to provide further assistance.
My overall experience so far is good. I haven't tried the actual product yet, so this review is strictly about the online ordering process. The upselling is out of control. It's one thing to offer an add‑on, but the constant pop‑ups and repeated attempts to push more products were honestly overwhelming. Let me try one product before you pressure me into buying three more. I'm hoping that the same confidence behind all that aggressive upselling means the product itself is amazing.
Thank you for sharing your honest feedback. We’re glad your overall experience was good, and we appreciate your input on the ordering process—it helps us improve.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We’re thrilled to hear you loved the benefits and enjoyed the quality of our products!