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SpoiledChild

Overview

SpoiledChild has a rating of 3.2 stars from 804 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpoiledChild most frequently mention liquid collagen, hair mask and mango flavor. SpoiledChild ranks 11th among Beauty Products sites.

service
213
value
190
shipping
187
returns
150
quality
161
This company responds to reviews on average within 1 day
+132
How would you rate SpoiledChild?
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Illinois
1 review
0 helpful votes
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Subscription & flavor problems
September 24, 2023

Had to call & insist only ordered one bottle and insisted I ordered pineapple which they advertised! They insisted that was a sponsor not them they did not have that flavor. Ended up with same flavor from my previous order!

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 25, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Georgia
1 review
0 helpful votes
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Auto Refill
October 29, 2023

Do not like the idea of automatically putting auto refill on my recent first order. I like making my own choices and not having it automatically done for me. Had a few major problems with auto refill with other companies in the past and it became a real headache and not something I care to repeat.

Date of experience: September 29, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi Lorraine - our auto-refill program is optional. You can also place a one-time order. Please reach out to us if there is anything else we can assist you with

California
1 review
1 helpful vote
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I purchased this product and see no results. I started out with my friends half a bottle.Recieved mine and I don't care for the smell or that I don't see any results.Just alittle more scalp I want to return this product for a full refund.I also without ordering was sent a Hair Mask.The smell which I wouldn't complain if the product worked left my hair dryer and tangly.So before my hair gets worse I want my refund and I will make sure I don't just jump in and read the Results first. Of course they'll probably say I'm the 1 out o 8 to have a problem with this product as well as the others it didn't work for.Good Luck out there.I hope it's not hard doing the return..

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 10, 2024
Melissa M. SpoiledChild Rep
11 months ago

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Colorado
1 review
6 helpful votes
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Never authorized
May 3, 2023

I was looking at the products yesterday and started checking out and stopped to read reviews. I decided not to get the product after reading them. Today 05/02/2023 I get a notification my order is being prepared. I emailed them back and said I never ordered and to cancel. No response. This is fraudulent. I will be reporting to my credit card. I never hit submit on this order!

Date of experience: May 3, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options

New York
1 review
6 helpful votes
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Pretty annoyed
October 30, 2023

All went well until I hit "place order"- then the "do you want this?" started "Or this?", or "how about this?" Over and over! Annoying upselling! If I hadn't already ordered, I might have stopped my order right there! Horrible business practice! Makes your company seem very shady.

Date of experience: September 30, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi Laura! Thanks so much for the review and for your feedback - we really do value your opinion and I'll be sure to pass it along to our marketing team.

Alabama
1 review
0 helpful votes
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Bottle top malfunction
September 25, 2023

I had a bottle top break which prevented me from using the product correctly. I emailed the company and described what my situation was. Your response was to provide me a 50% off of an item, but my situation was not fixed.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 26, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Canada
1 review
4 helpful votes
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Terrible experience
November 25, 2023

SpoiledChild ads everywhere. Thought I'd give it a try for the "trial" which charges $10. If you decide to keep the product after use, then there will be a $49 charge on top of that as well as the $9 shipping and handling fee.

It's been over a month and I have not yet received my product. They offered an auto-refill option for extra goodies, but I had canceled this and it had automatically charged me the full $65 for everything even though I had not yet used or received the trial product. Terrible user experience. Terrible business model that is borderline scamming and this product better work if I'm paying $65 for it!

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 26, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Pennsylvania
1 review
0 helpful votes
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Helps with appetite and cravings!
September 27, 2023

I started the day after I got home from an 8 day cruise. That day I was able to fast until dinner with no cravings or hunger pains. And after having a daily nap every day on the ship, I wasn't even missing my nap! The mango flavor is great and I look forward to seeing what it does for my skin, hair, and nails!

Date of experience: September 27, 2023
Melissa M. SpoiledChild Rep
over a year old

Cannot wait for you to see the results

Texas
1 review
16 helpful votes
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After I purchased the 30 day free trial I was checked in with a few times. I told them I hadn't noticed any difference and was encouraged that it would take up to 90 days to see a real difference. Of course this means the 30 day free trial is useless. I continued with the spray and all of a sudden my hair is worse than it was before. It was a little thin before I started the spray and now I have very visible bald spots. I'm worried to continue the spray.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 5, 2024
Melissa M. SpoiledChild Rep
12 months ago

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

New York
1 review
0 helpful votes
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Still unsure
September 24, 2023

I have been using the product for about 4-months. I have heard amazing things and people report great results, I am not sure that I have had the same experience. Disclosure, I am also incorporating
Other supplemental items to my diet. I just am not sure that the product has increased hair or nail growth for me at this time.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 25, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

North Carolina
1 review
2 helpful votes
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Green Apple Delight
October 17, 2023

Oh my goodness! The apple cider vinegar gummies taste great! They are far best dietary supplement gummies that I have had. I've already ordered another jar before my next auto delivery, as my husband has also tried them. He likes that they have been helping with his gut issues. I look forward to trying the other products that SpoiledChild offers! Oh yah, we love the glass jar they come in; it looks like a green apple.

Date of experience: October 17, 2023
Melissa M. SpoiledChild Rep
over a year old

Thanks so much for the love! This made our day!

Mississippi
1 review
0 helpful votes
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I purchased this product and it seemed to be helping. However after about 10 days it quit spraying. I was told by Customer Service that I was not using it correctly and they proceeded to tell me how to use the product. I feel sure after using it for 10 days I did not suddenly forget what to do. For this reason I would advise anyone considering purchase to STOP!

Date of experience: February 2, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options

Massachusetts
1 review
3 helpful votes
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Thought I would be paying only $5 for a free trial on 3 products. My 1st card got declined. I didn't know why. I had beforehand moved money out of my account just in case it wasn't $5 and I had to pay a little more than expected, so there was $10 left in my account. After my card got declined twice, I then used my AMEX card which also got declined and I got a fraud message from AMEX blocking a purchase of $162.56 from Spoiled Child! The short story being this site is a SCAM! DO NOT try to purchase ANY of their products!

I took the quiz and selected the products, I also selected the auto refills. Since the payment didn't go through, I'm hoping that I will not be getting the "auto refills" or any other charge(s) made to my 2 cards that were used.

Email from American Express declining this transaction after the 3rd attempt
Date of experience: January 17, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi!
Let me explain what happened -- a pre-authorization was placed on your card (as stated at check-out). Not to worry, this isn't a charge! Pre-authorization is a fraud prevention method used by financial institutions to guarantee the safety of certain transactions. A pre-authorization, or a temporary hold, simply authorizes the card, the funds are still in your account and will not be transferred to us unless you choose to keep the product. We can't refund the preauthorization as the funds were never actually withdrawn from your account, but I can tell you that preauthorization will fall off / disappear (this normally happens within 4 days from the order). You will not be charged for the full price unless you keep the product(s). Sorry about the confusion.

Canada
1 review
5 helpful votes
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Thieves!
January 28, 2023

1st I just looked up the site by answering the questions. My auto fill for some reason filled up payment options but I immediately canceled it. Well the next night, yes in the middle of the night 3am, my account was charged 70$ for something I never agreed to purchase. Impossible to contact them and can't seem to cancel anything even the auto refill. I'm certainly going to look into bring them to court. Scammers 100%
Had to rate in order to submit this review. If it could be the worst rating I would make sure it was added.

Date of experience: January 28, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options

California
1 review
0 helpful votes
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I am Sooo happy I found this
December 26, 2022

I tried contacting company but won't let me because I didn't purchase anything.
I was trying to place a order for "try before you buy"
Well I only have $20 dollars to my name till my next pay check and the second I hit submit I got a alert from my bank they decided a $104.95 charge "3 of them back to back"
So I then go to email them and it says it to long I could only use 200 characters so I try and shorten and figured I would send multiple back to back.
Well nope says I can email with out being a client or something I am not 100% on why I couldn't email them.
But this was going to be my email I copied & pasted it so I could send it in pieces

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 26, 2022
Melissa M. SpoiledChild Rep
over a year old

Hi!
Let me explain what happened -- a pre-authorization was placed on your card (as stated at check-out). Not to worry, this isn't a charge! Pre-authorization is a fraud prevention method used by financial institutions to guarantee the safety of certain transactions. A pre-authorization, or a temporary hold, simply authorizes the card, the funds are still in your account and will not be transferred to us unless you choose to keep the product. We can't refund the preauthorization as the funds were never actually withdrawn from your account, but I can tell you that preauthorization will fall off / disappear (this normally happens within 4 days from the order). You will not be charged for the full price unless you keep the product(s). Sorry about the confusion.

New York
1 review
1 helpful vote
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Regardless if the product works it's a $50 product that takes more money quicker than you see results.
You can get $25 hair regrowth kits at box chain stores that have 3x the product for half the price.
Don't be fooled by social media that target you.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 23, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Colorado
1 review
2 helpful votes
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Misleading.
December 2, 2022

It is not a BUY BEFORE YOU TRY. Pay only Shipping. They took $163.00 I I l only authorized the $5.36. I immediately contacted my bank to dispute both transactions. I will be contacting the BBB about this.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 2, 2022
Melissa M. SpoiledChild Rep
over a year old

Hi!
Let me explain what happened -- a pre-authorization was placed on your card (as stated at check-out). Not to worry, this isn't a charge! Pre-authorization is a fraud prevention method used by financial institutions to guarantee the safety of certain transactions. A pre-authorization, or a temporary hold, simply authorizes the card, the funds are still in your account and will not be transferred to us unless you choose to keep the product. We can't refund the preauthorization as the funds were never actually withdrawn from your account, but I can tell you that preauthorization will fall off / disappear (this normally happens within 4 days from the order). You will not be charged for the full price unless you keep the product(s). Sorry about the confusion.

Missouri
1 review
0 helpful votes
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Customer service
October 22, 2023

I do love the collagen, BUT when I needed to change my frequency of auto shipments there it gets ugly. I asked for it to go to every 6 weeks and it kept coming at 4 weeks. So then I asked for my money to be refunded and them to not ship it, they said they couldn't refund or stop the shipment, even though this was within 1 hour of the notice of them billing me. I've emailed back and forth with a rep for 2 days and all they say is click here and you can change your frequency. Then you click it and it says, we will send you an email to further your login, and I never get the email. It's a joke. I emailed back and explained this twice. I'm still trying to get my account shut down. It's a shame too, because I liked the product.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 22, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Canada
1 review
34 helpful votes
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Firstly, you guys charge me 160 dollars! Without a WARNING. Secondly, you can't refund it? Then why aren't you guys fulfilling your promise of 7 days delivery? Thats a false advertisement there. Thirdly, I keep contacting your support and there's no reply yet! Even though you said on the email "open 7 days and will reply within 24 hrs"
Please hurry up that dang package thats I ordered since dec 26,2023 so I can return it UNOPENED and return my dang money.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 5, 2024
Melissa M. SpoiledChild Rep
12 months ago

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Illinois
1 review
8 helpful votes
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Steer Clear - Scam
July 14, 2023

The "pre-authorization" that they say you will get back? You never will. They take the money and then claim the authorization fell off "on their end". While on "my end" I can see I was charged. COMPLETE SCAM.

Date of experience: July 13, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi!
Let me explain what happened -- a pre-authorization was placed on your card (as stated at check-out). Not to worry, this isn't a charge! Pre-authorization is a fraud prevention method used by financial institutions to guarantee the safety of certain transactions. A pre-authorization, or a temporary hold, simply authorizes the card, the funds are still in your account and will not be transferred to us unless you choose to keep the product. We can't refund the preauthorization as the funds were never actually withdrawn from your account, but I can tell you that preauthorization will fall off / disappear (this normally happens within 4 days from the order). You will not be charged for the full price unless you keep the product(s). Sorry about the confusion