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SpoiledChild

Overview

SpoiledChild has a rating of 3.2 stars from 805 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpoiledChild most frequently mention liquid collagen, hair mask and mango flavor. SpoiledChild ranks 11th among Beauty Products sites.

service
213
value
190
shipping
187
returns
150
quality
161
This company responds to reviews on average within 1 day
+132
How would you rate SpoiledChild?
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Canada
1 review
8 helpful votes
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PLEASE DO NOT PURCHASE FROM THIS AWFUL COMPANY
March 19, 2023

This company feeds off robbing consumers. They make it impossible to get in contact with them…any company not willing to give a phone number is a huge red flag. 30 seconds after ordering, I emailed them to cancel the order. They responded saying that "their system is so quick and are unable to cancel orders" ABSOLUTE LIE. The prices are not shown in USD and though this may be my fault for not researching before hand, but my Apple Pay acknowledged my face authentication and that's when it popped up in USD and it went through before I had the chance to move and not place the order. After viewing other reviews I now see it is going to be very likely that I won't receive a refund, and potentially won't even receive the product. This company needs to be stopped and I hope someone out there who's been wronged by them is able to with a lawsuit against them.

Date of experience: March 19, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi,
I am gutted that you had a bad experience. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options

California
1 review
15 helpful votes
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I ordered the product and didn't like it. I sent back in two weeks. Never got paid back for my return. They pretended to post to my checking account and never did. I sent back their product per their guidelines but never got my $100 plus tax. They have a terrible product and they are crooked.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 6, 2023
Melissa M. SpoiledChild Rep
12 months ago

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Massachusetts
1 review
2 helpful votes
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I love makeup and skincare products. I must say this product is really amazing. I buy all kinds of stuff, and nothing ever really works you know. But this stuff actually works. It's great stuff and the customer service is actually fantastic.

Date of experience: May 5, 2023
Georgia
1 review
1 helpful vote
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SCAM
December 31, 2022

Don't even click on a "fee" trial. They take over $100 anyway and without u knowing it have u subscribed. They also make it impossible for u to cancel. The say because of how fast the orders go out they r unable to cancel.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 31, 2022
Melissa M. SpoiledChild Rep
over a year old

Hi!
Let me explain what happened -- a pre-authorization was placed on your card (as stated at check-out). Not to worry, this isn't a charge! Pre-authorization is a fraud prevention method used by financial institutions to guarantee the safety of certain transactions. A pre-authorization, or a temporary hold, simply authorizes the card, the funds are still in your account and will not be transferred to us unless you choose to keep the product. We can't refund the preauthorization as the funds were never actually withdrawn from your account, but I can tell you that preauthorization will fall off / disappear (this normally happens within 4 days from the order). You will not be charged for the full price unless you keep the product(s). Sorry about the confusion.

Florida
1 review
1 helpful vote
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Doesn't work
November 23, 2023

I've purchased the liquid collagen and the hair gummies and have used it for 6+ months with no evidence of change. I feel like it's placebo vitamins lol. They did nothing for me. The collagen didn't either. I look the same.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 23, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

California
1 review
14 helpful votes
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IT'S A SCAM
July 1, 2023

I got suckered into signing up for a trial but got charged for it. The customer service sucks. After I said that I wanted my money back they gave me a $100 credit. I used the credit and then they charged me again. I complained via email and they did reimburse me but they sent me more products that I don't want and now I'm keeping a watchful eye on my charges. This company is horrible and a scam. If you're having issues with your hair or skin find somebody else. It's a waste for these very expensive products.

Date of experience: July 1, 2023
Melissa M. SpoiledChild Rep
over a year old

HI Bridget,
I am gutted that you had a bad experience. Please contact hello@spoiledchild.com with your order details. They will be able to look into your options

Florida
1 review
7 helpful votes
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The product seems ok IF you can ever get it. The rep that I conversed with on email ( it's impossible to find a ph#) got angry because I wanted a refund due to not receiving my order. I finally did, but refused my refund & blocked my emails. BAD SERVICE

Date of experience: February 18, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi Janet,
I am gutted that you had a bad experience. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options

Washington
2 reviews
29 helpful votes
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When I first ordered from them they charged me twice for the same product. When I told them to cancel one order they told me the could not and just return the product. When I returned the unopened and unused product they said they can't refund me my over $100 but would give me a $50 voucher for their product, which I don't want. There is no customer service number. Customer service is not helpful. The product is okay.

Date of experience: June 8, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi Tasha!
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com with your order details. Put "Site Jabber" in subject line. They will be able to look into your options

Canada
1 review
2 helpful votes
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Saw their as on Facebook was checking it out for the try before you buy them decided I did not want to proceed but they are still trying 2-3 times a day to charge my credit card when I check my account there is no orders being processed they are also not replying to emails about my concerns

Date of experience: February 9, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options

Florida
1 review
0 helpful votes
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Purchase the product
October 28, 2024

I order the product I have not received it yet however I'm excited to try it.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 18, 2024
Melissa M. SpoiledChild Rep
6 months ago

Hi Leslie, please check your inbox. Thank you!

Florida
1 review
0 helpful votes
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Made my hair fall out
November 29, 2023

I feel like more of my hair falls out when using this product I thought it was just me until I tried a different product and less hair fell out. I am half black and half white. So my hair is frizzy and kinky. I don't think this product is good for hair like that. It makes it soft but my goal is to help my hair grow and keep it from breaking. I blow dry my hair a when I use the spray for hair roots it makes my hair roots poof out to much. Massaging it in tangles my hair and my grandmother who does my hair has had to pull out knots. All in all not for curly unmanageable hair.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 31, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Connecticut
1 review
40 helpful votes
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Don't trust them there is not a number that you can call. I canceled a week after the trial because it was a regular size bottle alright but practically empty. I canceled on their web site a week later and they still charged me. There is no number to call and you don't get a response back to know they received your cancelation. I found a product that uses African olives that is money back guaranteed after six months and they have a number so you can talk to a live person.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 28, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi Gloria! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Texas
1 review
1 helpful vote
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SCAM
February 2, 2023

They took my money but I never received the product. I asked to be refunded and to cancel services, they finally got back to me and said they would cancel my subscription. Never even brought up the return. They're the biggest scam and don't even deserve one star. There is no number you can call. Just email. Don't sign up with them.

Date of experience: February 2, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options

New York
1 review
0 helpful votes
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Scammers
February 3, 2023

I bought this products try it for free deal and kept it back in december of 2022, i paid a fee of 168 dollars back then, which was steep but its was okay. I get another charge today, after i never subscribed to them, another charge of 168 dollars, im bugging out. They have no number to call and they never get back to you. I cant stress enough, do not get their products, not only does it not work as intended, they rip money out of your account, i even had changed my debit card and they still have their claws in my bank account.

Date of experience: February 3, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options

Canada
1 review
16 helpful votes
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I've used the collagen for about a year now. Last month my order never came. Now same thing this month. First they told me it was FedEx which I didn't understand because after 1 month it still hadn't shipped. They finally refunded me after a month of back and forth hearing the same FedEx excuse. Now this month same thing. Money pulled off on the 30th and I'm still not seeing it shipped. I've reached out to customer service twice now with no response and I've just cancelled my subscription at this point. It's ridiculous I don't know what's going on but I'm not buying the shipping story.

Date of experience: January 12, 2024
Colorado
1 review
1 helpful vote
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It's a scam!
January 18, 2023

I tried to cancel my order which was supposed to be 30$ but it was switched to 109$! My bank keeps contacting me telling me that they keep trying to charge my card. I don't know how to stop it. I've reached out to the company and haven't gotten a response. DO NOT SHOP HERE!

Date of experience: January 18, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi!
Let me explain what happened -- a pre-authorization was placed on your card (as stated at check-out). Not to worry, this isn't a charge! Pre-authorization is a fraud prevention method used by financial institutions to guarantee the safety of certain transactions. A pre-authorization, or a temporary hold, simply authorizes the card, the funds are still in your account and will not be transferred to us unless you choose to keep the product. We can't refund the preauthorization as the funds were never actually withdrawn from your account, but I can tell you that preauthorization will fall off / disappear (this normally happens within 4 days from the order). You will not be charged for the full price unless you keep the product(s). Sorry about the confusion.

Pennsylvania
1 review
3 helpful votes
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It was ok
July 18, 2023

It taste ok, much smaller then I expected considering how much I paid. I felt bloated most of them time. An it caused me to have acne. On overload, my face did not work well it. An I used it constantly as said per instructions. I didn't see much with my hair either. The hair mask was such a small container. Not enough for a girl with alot of hair. Also expected it to be bigger considering how much I paid for it.

Date of experience: July 18, 2023
Indiana
1 review
4 helpful votes
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Overcharge
October 17, 2022

I bought a trial and later was charged 63 dollars for something I did not agree to or sign up for! And now I can't get ahold of them I've sent multiple emails and nothing. The number I was texting suddenly won't reply and it's not a number I can call. I'm livid.

Date of experience: October 17, 2022
Melissa M. SpoiledChild Rep
over a year old

Hi Tana,
I am so sorry about the inconvenience. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options.

Virginia
1 review
4 helpful votes
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Happy Customer
July 10, 2022

I have been using the product for two months and I am very happy with the results. My skin tone has evened out and the laugh lines on my cheeks are not as noticeable. My forehead lines are not as defined either. I recommended the product to a friend, so I am definitely a satisfied customer. I was also contacted by the company to check and see how the product was working for me and they even advised me that there was a money back guarantee. I see some negative reviews on here and I think everyone is different. What works for one person may not work for all. So my recommendation is try it and if does not work for you just do the money back guarantee.

Date of experience: July 10, 2022
Minnesota
1 review
0 helpful votes
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SATISFIED
September 16, 2024

I HAVE USED SPOILED CHILD BEFORE, SO I WANTED TO GET BACK ON IT AGAIN, BECAUSE OF THE BENEFITS OF THE PRODUCT AND THE FLAVOR IS REALLY GOOD.

Date of experience: September 6, 2024
Melissa M. SpoiledChild Rep
8 months ago

Hi Mary, we are happy you are satisfied with using our product. We can't wait for you to try again and see the benefits.💖