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How would you rate Sparkpaws?
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GB
1 review
0 helpful votes
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My dog loves it!
March 18, 2022

I Love the quality and designs of these hoodies and they are very stylish. My dog really loves it!

Date of experience: March 17, 2022
Texas
1 review
4 helpful votes
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It's all a facade.
February 9, 2022

DO NOT SUPPORT THIS BUSINESS. FYI they are posting fake reviews on this site. Notice how none of the positive reviews are verified purchases LOL. Pathetic. If I could give no stars I would. Spark Paws needs to be sued. This "Canadian" company which is probably not even located in Canada, is deceptive and shady. They are liars and frauds. They have no real address and no actual customer service number. A big red flag that I totally overlooked. The customer service number listed on the website leads you to talk to no one. It immediately gives a message that claims they only provide support via email, yet they don't answer emails. You cannot even DM them on Instagram. They make it hard to get in contact because they want you to give up and lose your money. They claim items are out of stock or delayed because of "supply constraints" when in all actuality they drop ship cheap items from China and mark up the price. That's fine but don't lie about it and try to gaslight others and act like people are making stuff up. People are not lying when they say that you will be waiting WEEKS maybe even months to receive these items. Yet they claim on their website they have "fast delivery". Yeah right. Don't believe the hype or reviews. These are paid people, people being sponsored, likely receiving some type of incentive, or simply thirsty to be reposted on their page to gain a few followers. I believe majority of their following are bought bots. If you comment anything that doesn't fall in like with their perfect business facade, they delete your comments and block you on Instagram. I have multiple screen shots and screen recordings of this. Several people asked about shipping delays, the terrible quality, and informed others that they are indeed drop shipping and their comments were deleted shortly after. People were asking about orders placed in January that still had not shipped as of today February 8th and those comments were deleted. Others were complaining of the horrible quality and those comments were deleted also. They have time to post all day and filter through the comments but can't respond to pertinent questions and emails. If they give you the run around and ignore you contact your card company with evidence immediately to be refunded and blast them on social media. It's what they deserve.

+2
Date of experience: February 9, 2022
India
1 review
0 helpful votes
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Very nice hoodie
December 31, 2021

Very nice hoodie. Got an XL fits perfectly. Definitely would recommend to my family and friends!

Date of experience: December 30, 2021

Overview

Sparkpaws has a rating of 1.8 stars from 104 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sparkpaws most frequently mention customer service and tracking info. Sparkpaws ranks 401st among Pet Supply sites.

service
62
value
61
shipping
68
returns
51
quality
57