Southall Travel has a consumer rating of 3 stars from 17 reviews indicating that most consumers are generally dissatisfied with their purchases. Southall Travel also ranks 61st among Plane Tickets sites. The most common issues with Southall Travel are around customer service, which is not as good as expected by some customers.
Great prices after they do price match and friendly satff and eager to help and its overall good and may need improvements in first time telling the price as when you aka for price they first quote it very expensive but then if you say you found cheaaper somewhere else then they do price match however they should beat he price if i found cheaper somewhere else. However i think they just care about getting the booking done and payment made as affter that nobody contacts you back.See positive reviews
Hi, I am currently taking Southall to court because I claim to have been misrepresented by the sales person who sold me two business class tickets on the 11 th Oct 2019. What they did, nt explain to me was that there a three different types of business class ticket through Oman Air (Lite) normal and prime. I have asked for a transcript of the booking, but so far they have not sent it even though their Solicitors claims that it does exist. I will report back if litigation takes place in a small claims court and I give full details.See critical reviews
Tip for consumers: Ask for an email first confirming the verbal agreement .
It's a legit organisation but a one that gives very bad customer service
Call Southall Travel at 0208 843 4444 for Cheap flights tickets, Holidays and hotel deals at reasonable prices. Find discounted flight offers and Guaranteed Price Match
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.