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Claim Your BusinessSolado has a rating of 2.63 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Solado most frequently mention customer service problems. Solado ranks 1108th among Women's Clothing sites.
LOVE this skirt! It has shorts under neath so feels comforting knowing that while wearing such a short skirt. Great & thick material. Fits really nicely!
The sizing and quality of Solado clothing is crazy inconsistent. I ordered 6 items, all in XS, and only one of them actually fit me; 3 tops were so tiny it's like they were made for a 9-year-old child, one was much too loose, and the last item never arrived. The fabric is flimsy and the smell gave me a headache. Even worse, when I contacted them for a return, they said I'd have to pay to ship them back to China myself. This would've cost almost the same amount as the clothes themselves. Otherwise they'd reimburse me 25% of my order cost... don't bother, you'll just waste money on clothes you can't even wear
The sizing and quality of Solado clothing is crazy inconsistent. I ordered 6 items, all in XS, and only one of them actually fit me; 3 tops were so tiny it's like they were made for a 9-year-old child, one was much too loose, and the last item never arrived. The fabric is flimsy and the smell gave me a headache.
Even worse, when I contacted them for a return, they said I'd have to pay to ship them back to China myself. This would've cost almost the same amount as the clothes themselves. Otherwise they'd reimburse me 25% of my order cost... don't bother, you'll just waste money on clothes you can't even wear
This might just be the worst website I have ever purchased clothing on. Their sizing is horrible and I am not someone who typically has a problem with sizing. Made an $130 order and one thing fit me, one came damaged, and the rest was sized for a 12 year old. The customer service takes forever to email you back, you don't get a return label easily and you won't be refunded. DO NOT BUY FROM THEM
Tip for consumers:
They’re scammers
LOVE this skirt! It has shorts under neath so feels comforting knowing that while wearing such a short skirt. Great & thick material. Fits really nicely!
I received my package incredibly late, and the clothing had already snagged and ripped. Not to mention sizing was so off! I tried to dispute the charge since they didn't want to do a return because it "cost them more" than just refunding me 30% and they fought it and gave me no time to respond back. WORST customer service. Terrible clothes. Don't waste your time.
Tip for consumers:
Don’t. Worst company ever.
Products used:
None.
I needed a dress for an event so ordered from Solado. This took nearly 3 weeks to come. A few weeks after ordering i requested a refund and they said they would deduct the shipping fee (even though on my order status they hadn't shipped it!). Days later this eventually arrived completely looked different to the photo bad quality dress. For some reason this isn't like any other normal website, you can't get a return label unless you get in contact with them. I have tried this NUMEROUS times and got no response. I will not be returning and I would not recommend this to any of my family or friends. Disgusting service.
Products used:
Dress but had to take to charity due to no refund issued.
After a month waiting for my packet. It got lost. They said they have delivered it. However, I have not received any packet. I contacted SOLADO for refund it and they just ignored my petition, they do not take any responsibility of this issue.
I do not recommend this website.
Tip for consumers:
Do not trust SOLADO
Products used:
High neck mesh splicing long sleeve jumpsuit
This is VERY good. In the photo I put my hand there to show the comparison for size. It sits so nicely on my body and hase a very nice low back without anything folding or bending in weird ways. Definitely worth buying!
Nothing, do not order from this site.The product cannot be exchanged and the money is not returned.For a whole month I was fooled.Then, nevertheless, they agreed that they would return half the cost of the goods and I would keep the goods for myself.Within 10 working days they had to transfer the money to my accountThen they said that the goods cannot be returned, the money cannot be returned to me either.
Tip for consumers:
If you order something on this site, be prepared for the fact that a return is impossible and you will not receive a refund.
Products used:
Tops
I ordered from this site and paid $30 for expresss shipping. It took 10 days because they are in china.
When I tried to return 2 items they said I had to pay for my own shipping (which is not a prob usually) but that if it came from a place with high taxes they would decline. Ummm ok how do I know that? They only provide a 30% refund and 20% discount code. (no thanks) while the customer service rep was quick to reply its just been a nightmare. I will not buy from them again. Why not provide an easy return process where u pay for the return and get a label. BE AWARE!
Tip for consumers:
returns are impossible and sizes not accurate
Products used:
1 of the 2 pants I ordered
It's extremely flattering on if you're not moving. My chest requires support so I knew this would be a gamble but I hoped the pressure points from the strings would provide support. The shirt comes untied and you have to loop the string through. It provides no hold at all but is definitely cute if support isn't a factor for you. I will still try to find a way to wear it. The material of the shirt is nice and thick.
1. I received my order a month after i purchased it.
2. The crop top was poorly made, the straps to the top were uneven and sewn on twisted, and the buckle was sewn on backwards.
When i reached out to customer service about my issue they said it'll cost double to return, and did not offer to send the correctly made item.
Klamotten sind nicht genau wie auf den bildern dargestellt und zurück schicken kann man sie auch nicht. Man bekommt aus "kulanz" von denen 30% vom Kaufpreis erstattet.
Thats it.
Bleibst auf den Klamotten hängen uns bekommst nicht mal die Hälfte deines Geldes zurück.
Nie wieder.
Tip for consumers:
Bestell lieber woanders.
Products used:
Oberteile
2 weeks had passed and my order wasn't even being processed or worked on. They refunded my purchase but they kept trying to convince me to keep my order. After going back and forth I told them their negative reviews from others doesn't help even wanting to confide in a company like there's. They have so many reviews of people being scammed. I had purchased over $300 dollars worth of clothing. They finally agreed yo refund me and tried to compensate by giving me a 20% off discount for my next purchase which I WON'T EVER BE USING. DO NOT TRUST THIS COMPANY!
I ordered to Italy, the clothes arrived but when i asked for a return of few objects they just told me some excuses like "the price of the return is hight", "we can't efford the return costs"... The same long message was sent me even twice, so they paste and copy the same messages to everybody.
Scammers.
I ordered a pair of jeans and a shirt back in february. The jeans arrived in april and the shirt hasnt even arrived it(its may). The jeans didn't even fit even though i had decided to size up. I won't even mind ordering from that website again.
I dont know if you can tell this by the photo but it had built-in shorts. Its very cute but the waist is a bit big but i have that issue a lot and its nothing a belt can't fix
I honestly love SOLADO. There clothes are so awesome. And you know affordable good quality. My only return went perfect to their plan. Delivery was super fast
Love this dress. But as a 5.7 110 pounds woman I find Small very short. If I bought M, length would be good but probably too loose on tip. So I wear it as a top and like it a lot
I was pleasantly surprised when I received my order. It was nicely made. From pictures it's sometimes deceiving as to exactly what items will actually be. Shipping took over a week.
Ordered from this merchant because they were the only one with my size and what a surprise to find that they were on sale. They did everything to make the shopping and checkout pleasant. Will mention to others to visit the site.
So beautiful, fits perfectly and fast delivery considering is coming from China! The only one hing to point out is that the two straps that tie around the neck are REALLY long so just be aware of that :)
Been eyeing this brand for a while now and finally decided to buy a few of their pieces. Super happy with my purchase and I definitly think I will be buying from them again! Check out my video review to see the three pieces I bought for try on and my thoughts~
Tip for consumers:
use student beans for discount code
I had a good experience with their customer service, I had returned two items which they ended refunding me back straight away before receiving the items. Good service! The dress is lovely too - thank you x
The pants/top are a little too tight on the waist band/bra band so it makes me look a little pudgy. But the pants are a good length and come up on the waist at a nice, flattering level.
It is a cute dress, however i suggest, especially if u're tall, to buy a size bigger than ur original one. Or else it would be too short and not wearable
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