website thubmnail of SoftwareDepot.co

SoftwareDepot.coReviews 112

4.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate SoftwareDepot.co?
grey star
grey star
grey star
grey star
grey star

SoftwareDepot.co Reviews Summary

SoftwareDepot.co has a rating of 4.4 stars from 112 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SoftwareDepot.co most frequently mention microsoft office and customer service. SoftwareDepot.co ranks 27th among Software sites.

service
9
value
10
shipping
4
returns
5
quality
10

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Sharon K.
Unfollow Sharon K.
Share Review
Report Review

Oh How great is this company - To Good in my eye's, Jesus helped me to the very end, move my newly purchased Office 2019 from one computer to the next (new computer), because a day after I downloaded my original computer *Crashed*, thank-you to Jesus and the Software Depot. I'm Smiling :) Highly Recommended

Date of experience: July 17, 2022
Australia
1 review
4 helpful votes
Follow Indian L.
Unfollow Indian L.
Share Review
Report Review

Definately a scam
July 23, 2021

Bought Microsoft Word with them less than a year ago, installed it and it worked for a while... but shortly after, word shut me out and told me I had no account. Went back to the website and tried to log in, but it told me I didn't have an account with that email address, even though I had multiple emails from them in that address. Definate scam, keep your money.

Date of experience: July 23, 2021
Australia
2 reviews
2 helpful votes
Follow Anthony L.
Unfollow Anthony L.
Share Review
Report Review

How the hell
March 1, 2021

How the hell this site number one in Google ad words for "Win 10 for workstations"
And for PayPal to authorise payments?

Date of experience: March 1, 2021
GB
1 review
10 helpful votes
Follow Bruce S.
Unfollow Bruce S.
Share Review
Report Review

SCAM
July 21, 2020

Even when the payment details aren't entered correctly, the payment apparently goes through. Everything looks complete and access is given to the software that you've supposedly paid for. Clearly a website that will collect details of cards and then will wipe your accounts out. Other red flag is if you ask them for there address, look it up and comes up with a law firm in Auckland NZ, there IP address shows Poland and payment is shown in Euros through taken in US Dollars.
Please avoid getting scammed as if you really give the correct payment details they will clear you out! Watch out for this SCAM.

Date of experience: July 21, 2020
Australia
1 review
3 helpful votes
Follow Stefan D.
Unfollow Stefan D.
Share Review
Report Review

I was looking to purchase MS Office 2019 for Mac from them and wanted to verify that they were selling genuine products prior to my purchase. Rang Microsoft to find out and they were not very helpful at all directing me to their website for a purchase and telling me that "Certified Microsoft Partner" is not something that exists.
Spoke to someone form Softwaredepot, who assured me that they are selling genuine MS products. Was told that they have a verification link on their website, but it just happened to not work at the moment - none of this instilled a great deal of confidence in me. However, the guy offered to stay on the phone with me whilst I was ringing Microsoft to verify the authenticity of the key - after I made the purchase (he'd reassured me that he would remain on the phone call with me until all my doubts would be cleared up, otherwise he would refund the money). Sure enough, the MS agent verified the authenticity of the key, and I'm now installing the package hoping it will work. However, I was impressed with Softwaredepot's agent.

Date of experience: July 13, 2020
Australia
1 review
12 helpful votes
Follow Vicki J.
Unfollow Vicki J.
Share Review
Report Review

I purchased Microsoft Office software via Software Depot (www.softwaredepot.co). Shortly after receiving the download link and product key I became suspicious that the software may be counterfeit. I contacted Microsoft directly and, after some inquiries, was informed that the product I had been sold was not authorised to be sold in Australia, had previously been sold and authenticated in another country, that the product key was being fraudulently resold along with a counterfeit Microsoft Office program, and that it was not genuine.
DO NOT purchase products from this website. The company is engaged in fraudulent, illegal conduct. Purchase Microsoft software from this seller at your peril.
I have lodged formal reports with Microsoft, PayPal, my credit card company, ASIC, and Consumer Affairs Victoria, and it is my intention to lodge a formal report with Victoria Police and the Australian Federal Police. Hopefully, they will be out of business soon.

Date of experience: June 6, 2020
Australia
1 review
7 helpful votes
Follow Peter T.
Unfollow Peter T.
Share Review
Report Review

Address
December 13, 2019

I just looked up 80 Walker Street Gordon and it does not exist. The small map shows North Sydney? If they do not know where they are, it does raise questions.

Date of experience: December 13, 2019
Australia
1 review
1 helpful vote
Follow Charles M.
Unfollow Charles M.
Share Review
Report Review

Ela
November 13, 2019

I contacted Software Depot for help in re-installing My office 2016 and Ela has been absolutely fantastic. So patient and helpful I can honestly recommend them for their services. Very Happy indeed.

Date of experience: November 12, 2019
Australia
1 review
0 helpful votes
Follow Jun Z.
Unfollow Jun Z.
Share Review
Report Review

Ela helped me install my office. They gave me a free upgrade from Microsoft Office 2013 Home and Student to Microsoft Office 2013 Professional Plus. Thank you

Date of experience: September 23, 2019
Philippines
1 review
0 helpful votes
Follow Bev h.
Unfollow Bev h.
Share Review
Report Review

Excellent service
August 26, 2019

Today I dealt with several staff and found them to be so patient and courteous nothing seemed to be a bother. Leo was very helpful and waited until the whole program was downloaded and made sure that it was working - would definitely recommend them again.

Date of experience: August 24, 2019
Australia
1 review
0 helpful votes
Follow Hugo H.
Unfollow Hugo H.
Share Review
Report Review

Leo was very efficient and trustful. I've got Microsoft office for an affordable price in less than 20 min thanks to Don Leo's assistance. Im very grateful.

Date of experience: July 22, 2019
Philippines
1 review
0 helpful votes
Follow Emmanuel F.
Unfollow Emmanuel F.
Share Review
Report Review

Softwaredepot
July 9, 2019

Softwaredepot is fantastic! Prices are reasonable. Very helpful representative and very informative.

Date of experience: July 7, 2019
California
2 reviews
4 helpful votes
Follow Allen S.
Unfollow Allen S.
Share Review
Report Review

Prices are too low. Do not give them your money. Prices for software are too cheap! Watch out! KEEP AWAY

Date of experience: June 29, 2019
Australia
1 review
5 helpful votes
Follow Maja G.
Unfollow Maja G.
Share Review
Report Review

I purchased MS Office from Software Depot for one PC. I had a Windows problem and my PC supplier had to rebuild my PC. I lost all my applications - had no problem reinstalling Norton (not purchased from Software Depot) and others but the Product Key for MS Office was blocked by Microsoft. Microsoft said I needed to contact Software Depot for a new Product Key or a refund. I contacted Software Depot and they said that I have to re-purchase the software. This was extremely unhelpful as the Product Key I purchased should remain active - I wasn't attempting to install it on other devices. DO NOT BUY FROM SOFTWARE DEPOT. You will waste your money and lose the software if your PC crashes.

Date of experience: June 18, 2018
rhys w.
Australia
1 review
9 helpful votes
Follow rhys w.
Unfollow rhys w.
Share Review
Report Review

Softwaredepot.co is a scam website, their address is a hired address and their "head office" doesn't exist, calling the number supplied on their websites re directs to the Philippines, the people who answer the calls are hired to do so. I've since reported this to Microsoft, Google and soon the Police in Australia as well.

Date of experience: May 20, 2018
Australia
1 review
5 helpful votes
Follow Kim B.
Unfollow Kim B.
Share Review
Report Review

After purchasing Windows 10 from these guys & posting a review about the fact that I had problems with installation & how helpful they had been, I received a call from a scammer impersonating a customer support person from Microsoft. They said they knew I was having problems & they were here to help. I thought "Wow, what fantastic customer service!" They then requested that I use "team-viewer" to allow them to "fix" my Windows 10 problems. Then, this very professional sounding person (who knew my name & phone number), hijacked my computer & I was told I would have to pay them by credit card to get my folders back. Coincidence? Maybe. Not that I think it had anything to do with these guys but maybe someone reading these reviews. I didn't have anything on the computer worth paying for so I simply disconnected it from the internet. Later I deleted the Windows program & reset the computer back to imac settings & I haven't turned it on again since. Anyway, beware, because not only didn't I end up not using Windows 10 & therefore wasting my money & but I also ended up with a retired computer (for the moment).

Date of experience: March 18, 2018
Australia
5 reviews
0 helpful votes
Follow Lou S.
Unfollow Lou S.
Share Review
Report Review

I had no problems with the product key, although I was worried about the fact that they were priced a bit lower than the cheapest non-scam I found elsewhere. I am very happy with my purchase!

Date of experience: December 26, 2017
Minnesota
7 reviews
0 helpful votes
Follow Jeremiah M.
Unfollow Jeremiah M.
Share Review
Report Review

Thanks!
December 26, 2017

I had problems downloading it on my mac and Bryan was kind enough to help me with it. In a few minutes, everything was all setup! Thanks again!

Date of experience: December 24, 2017
Georgia
7 reviews
0 helpful votes
Follow Bryan S.
Unfollow Bryan S.
Share Review
Report Review

Thank you!
November 21, 2017

Good service, quick to make sure your products are in your hands and working properly. Thank you very much!

Date of experience: November 21, 2017
Australia
3 reviews
0 helpful votes
Follow Lisa C.
Unfollow Lisa C.
Share Review
Report Review

I didn't have to navigate a maze to speak to a customer service representative who was willing to help. My problem was easily solved!

Date of experience: November 1, 2017

From the business

SoftwareDepot is the most trusted re-seller of Genuine Microsoft products in Australia. Download Office for Mac! Download Project 2013 Standard and many more!