I am a sixty one year old grandmother and I paid cash through my debit card for a sectional. When they attempted to deliver the furniture would not fit through my door. The driver took the set back and the company was informed by the driver before they left my home about the return. I too called them and was told I would get a refund minus $500. After 2 weeks my refund didn't show up in my account. I called my bank they put the money in my account temporarily. After speaking with the company they assured my bank they would refund my money the bank took the funds back out of my account and SofasandSectionals did not refund my money. Two years has passed and basically they stole my money! Below is a copy of my original order.
Dear Guest Shopper,
Thank you for shopping at Sofas and Sectionals.
Your order no. 231-01-******* has been received.
Order Summary:
Veronica 6170-3Q1-4Q1-1Q1-8Q1 Broyhill Sectional Left Arm Facing Loveseat, Corner Wedge, Armless Loveseat, Right Arm Facing Chaise in 8595-83, with Pillows in 8593-99
Coupon Code applied - you saved $129.75 1 $2,595.00
$2,595.00
$2,465.25
Tax $0.00
Total $2,465.25
Sofas & Sectionals has a rating of 1.8 stars from 22 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sofas & Sectionals most frequently mention and customer service. Sofas & Sectionals ranks 580th among Furniture sites.