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SocialShopReviews 28

1.5
socialshop.co

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SocialShop Reviews Summary

The company has garnered significant negative feedback, with customers expressing frustration over long shipping times, poor product quality, and inadequate customer service. Many reviews highlight issues with receiving incorrect or damaged items, as well as a convoluted return process that often leaves customers feeling scammed. Conversely, a few customers noted positive interactions with specific representatives and satisfactory products, suggesting that experiences may vary. Overall, the prevailing sentiment indicates a lack of reliability and support, leading to a tarnished reputation that discourages potential customers from making purchases.

This summary is generated by AI, based on text from customer reviews

service
13
value
15
quality
13

We monitor reviews for authenticity

Nebraska
1 review
0 helpful votes
Follow Jennifer C.
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The shirts I received were nothing like the quality of the print or the shirts as pictured and described. The return policy is awful! I had to scramble to find quality gifts to replace the junk I paid for and received. Please do not make the same mistake I did.

Date of experience: January 17, 2024
Utah
1 review
0 helpful votes
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I was very clear about the size of bra I needed, I was told that they checked and it would work, it was 3 sizes two small, I bought another style and once again they said the size would work. Not only did the bras NOT fit, they were of such poor quality. They only refunded 20% of the order and stated that they did not allow returns on underwear, even if it was never worn. DON"T WASTE YOUR MONEY WITH THESE GUYS!

Date of experience: December 21, 2023
Canada
0 reviews
2 helpful votes
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I ordered a sweatshirt from this site 20 days ago, and there has been no contact since then. So today I checked the reviews of "Socialshop." Good grief, I've never seen so many poor reviews anywhere before. So now I've reconciled myself to never receiving the item, or if I do receive it in January or February (it's supposed to be a Christmas gift!), I'll most likely be very disappointed with it - a throwaway. Very frustrating. The lesson is, if you order directly from a site you don't know anything about, check reviews first.

Date of experience: November 27, 2023
Illinois
1 review
2 helpful votes
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Scam! Poor quality!
November 2, 2023

Clothing is of poor quality, cheap looking! To get a refund you have to send the product to China. The cost of shipping defeats the purpose in getting a refund.

Date of experience: November 2, 2023
Oregon
1 review
1 helpful vote
Follow C K.
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Not recommended
September 12, 2023

Bra's are not returnable not just underwear. (any undergarments) One bra was very poorly made, didn't fit & did not fit the description the way it was made, I got a little over $2 refunded.
I bought a pull over top that the wasn't finished being sewn. The piping all the way around the neck line was open/raw. It was like someone cut the piping off the entire neck line. The person said they would send me a new one BUT it did not happen. They gave me 20% of the purchased top, so over a $2 refund...
Shop at the mall, Target, JCP, Macy, Amazon anywhere except this company.
All these items were made in China.

Date of experience: September 12, 2023
Florida
1 review
0 helpful votes
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Don't shop@ Social Shop
August 22, 2023

I ordered a bra in size 2x. It didn't fit, so I paid extra shipping for another in n size 5x, only for it to come tattered and appeared worn. I've never wore size 5x in anything. They used the same size cup and made the back wider which looked ridiculous. I asked for a sweater that was slightly less than what I paid altogether and was denied, so I opted for a 25% refund of the $20 bra because I don't want the hassle anymore. As far as I'm concerned, they can keep their trash.

Date of experience: August 22, 2023
Minnesota
1 review
3 helpful votes
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Horrible
August 13, 2023

The product received was such poor quality i could not even think of wearing it. To return it, I have to send it to China. Their ad disappeared from my Facebook feed after my order and my computer flagged their website as dangerous so I can't even open it. I tried complaining to Paypal, but since I don't have a link to the product on their website, I can't file a complaint. I will call them. Companies like this should not be allowed to sell on Facebook.

Date of experience: August 13, 2023
Colorado
1 review
2 helpful votes
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This site advertises one thing and send you completely another. This has got to be the worst site that i've ever very very big scam

Date of experience: May 8, 2023
North Carolina
1 review
3 helpful votes
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VERY DISAPPOINTED
April 27, 2023

It took 27 days to receive and shipping was $9.95. The shirt looks nothing like the picture I ordered from. The graphics will probably not survive one washing. If I am wrong about washing, I will certainly update.

Date of experience: April 27, 2023
New York
1 review
2 helpful votes
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Poor quality
March 25, 2023

It took almost 2 months to receive my order. It finally arrives. And it's the wrong size. Someone cut the size tag off. Plus it poor quality material. I would not recommend ordering from this company.

Date of experience: March 24, 2023
New York
1 review
3 helpful votes
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Items never received, no customer service. Fake shipping information. Reported to BBB and attorney general.

Date of experience: March 17, 2023
Colorado
1 review
2 helpful votes
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Not a valuable source for products
March 16, 2023

The item I ordered was in appropriately packaged and arrived damage. Their response was bend it back into position even though the paint was damaged and packaged inappropriately. They said all shipping costs for the return are my responsibility. I also believe I will not be refunded the original shipping.

Date of experience: March 16, 2023
GB
1 review
4 helpful votes
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Scam
January 28, 2023

Please do not order from this company. It's a scam.
Ordered and paid for a sweatshirt. No update on the tracking.
Contacted them. Informed out of stock.
Left it a week and contacted again. Offered a different colour. They said it would be delivered the next week.
Left it another week. Contacted them again. Out of stock.
Offered a different colour, accepted and they again said the delivery would be expedited.
Still no tracking. Contacted them. OUT OF STOCK!
To be fair I did manage to get my money back but it has taken me a month of emails to get it sorted.
Please do not buy from this company. They have no intention of dispatching anything.
It's a shame I had to give a 1 star rating. 0 would have better reflected my opinion of them.

Date of experience: January 28, 2023
California
1 review
6 helpful votes
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THIS COMPANY IS A TOAL RIP OFF! I CANNOT STRESS ENOUGH HOW MUCH OF A SCAM THEY ARE! DO NOT BUY FROM THIS COMPANY! EEEEVVVERRRR! THEY TAKE YOUR MONEY AND THEN DO NOT GIVE YOU WHAT YOU ORDERED OR YOUR MONEY BACK! DOESN'T EVEN DESERVE ONE STAR, BUT I HAVE TO CLICK ON IT TO GET MY REVIEW OUT THERE!

Date of experience: January 6, 2023
California
2 reviews
1 helpful vote
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Not Scam for Sure.
December 30, 2022

I ordered a baton, when I read all those terrible reviews about the site, I got so worry, so I contacted teh seller, she was so nice and helpful actually (Caroline), I received it after approx. 20 days. Later on the baton malfunctioned - more than likely because of me, I oiled it, so may be this is why the lock didn't work again - I contacted the customer service, I explained that it might be my mistake, she told me - Caroline again - don't worry, and they sent me new one, and told me I can keep the one I have. I really didn't know even what to say!

Date of experience: December 29, 2022
Texas
1 review
1 helpful vote
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Total ripoff
December 9, 2022

Bought what was supposed to be Christmas wreaths made from deer antlers. Their ad shows multiple pictures of genuine antler wreaths and even a picture of a box of antlers supposedly used to make the wreaths. When they arrived, they were made from cheap painted plaster. Returning it has been a hassle plus they want to charge me for $30 shipping in addition to what I'll spend to ship it back for a refund. I don't have any faith that I'll actually see a refund. Stay away from these guys!

Update: I followed their return directions and paid to send item back and also get a signature upon receipt. Apparently they give an authorized return address where they intentionally don't accept packages. USPS tracking says nobody there and they left a message to schedule redelivery. It's been sitting in limbo for 2 weeks. This is a total SCAM company. DO NOT take a risk with them!

Date of experience: December 9, 2022
Virginia
1 review
0 helpful votes
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Must have gotten lucky
December 10, 2022

I was skeptical to say the least because the price of the Christmas garage banners was $69 compared to 4-500$ everywhere else so I emailed them and they responded with had in stock so I took a chance. They arrived 3 weeks later and are absolutely beautiful especially the Manger seen

Date of experience: December 9, 2022
Arizona
1 review
6 helpful votes
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Horrible
November 23, 2022

This company doesn't even deserve 1 star horrible material way to small. And when reaching out with the problem they refuse to help or refund me then they said if your order doesn't work for you donate it. I'm furious

Date of experience: November 23, 2022
California
1 review
1 helpful vote
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Zero points
September 26, 2022

I purchase these clothes they don't fit I use their guidelines. I asked for a refund and they asked me why I wanted to refund it like it f****** matters then then they said keep the clothes and will give you 15% Compensation and then I have to pay $20 if I want you to refund it back

Date of experience: September 26, 2022
New York
1 review
3 helpful votes
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Scam
September 14, 2022

This site (also going under the names propatton and superwait) is a total scam. Almost 3 months ago I placed an order. Nothing. They took my money and 3 weeks later nothing shipped etc. I've asked repeatedly for a refund... I get the same prepared translated to English BS reply. This is a scam from Hong Kong. DO NOT ORDER ANYTHING FROM THERE.

Date of experience: September 14, 2022