• SocialShop

SocialShop

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Overview

SocialShop has a rating of 1.39 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. SocialShop ranks 801st among Marketing sites.

  • Service
    13
  • Value
    15
  • Quality
    13
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
9
5
See all photos
How would you rate SocialShop?
Top Positive Review

“Must have gotten lucky”

Jody C.
12/10/22

I was skeptical to say the least because the price of the Christmas garage banners was $69 compared to 4-500$ everywhere else so I emailed them and they responded with had in stock so I took a chance. They arrived 3 weeks later and are absolutely beautiful especially the Manger seen

Top Critical Review

“Should have checked reviews first”

Sid H.
11/27/23

I ordered a sweatshirt from this site 20 days ago, and there has been no contact since then. So today I checked the reviews of "Socialshop." Good grief, I've never seen so many poor reviews anywhere before. So now I've reconciled myself to never receiving the item, or if I do receive it in January or February (it's supposed to be a Christmas gift!), I'll most likely be very disappointed with it - a throwaway. Very frustrating. The lesson is, if you order directly from a site you don't know anything about, check reviews first.

Reviews (28)

Rating

Timeframe

Other

Thumbnail of user sidh57
0 reviews
1 helpful vote
November 27th, 2023

I ordered a sweatshirt from this site 20 days ago, and there has been no contact since then. So today I checked the reviews of "Socialshop." Good grief, I've never seen so many poor reviews anywhere before. So now I've reconciled myself to never receiving the item, or if I do receive it in January or February (it's supposed to be a Christmas gift!), I'll most likely be very disappointed with it - a throwaway. Very frustrating. The lesson is, if you order directly from a site you don't know anything about, check reviews first.

Products used:
None

Thumbnail of user toni420s
1 review
0 helpful votes
August 22nd, 2023
Verified purchase

I ordered a bra in size 2x. It didn't fit, so I paid extra shipping for another in n size 5x, only for it to come tattered and appeared worn. I've never wore size 5x in anything. They used the same size cup and made the back wider which looked ridiculous. I asked for a sweater that was slightly less than what I paid altogether and was denied, so I opted for a 25% refund of the $20 bra because I don't want the hassle anymore. As far as I'm concerned, they can keep their trash.

Tip for consumers:
I regret finding their website in the first place. When I saw the bra, I wanted it. I didn’t know it would end with me getting no items and only 25% return.

Products used:
None, I used nothing. The product was damaged and did not fit because it was made horribly.

Thumbnail of user karend1928
1 review
11 helpful votes
March 20th, 2022

Attention!
This company is a SCAM! I placed an order a week ago and never received a email response or order number to track my order. Then their adds disappeared from my feed rite after I made my order! They didn't even respond when I reached out to them via email! They are going to take you money then never respond to you. They lucky I can't find out where their shop is!
Do not order from these people!

Tip for consumers:
Attention!!!!! DO NOT ORDER FROM THIS COMPANY!!!!!
This company is a SCAM!!! I placed an order a week ago and never received a email response or order number to track my order. Then their adds disappeared from my feed rite after I made my order!!! They are going to take you money then never respond to you. They lucky I can't find out where their shop is!!!
Do not order from these people!!!

Products used:
Appears black linen shirt & pants set

Service
Value
Quality
Thumbnail of user reginap280
1 review
2 helpful votes
August 13th, 2023

The product received was such poor quality i could not even think of wearing it. To return it, I have to send it to China. Their ad disappeared from my Facebook feed after my order and my computer flagged their website as dangerous so I can't even open it. I tried complaining to Paypal, but since I don't have a link to the product on their website, I can't file a complaint. I will call them. Companies like this should not be allowed to sell on Facebook.

Thumbnail of user jennifert2112
1 review
6 helpful votes
November 23rd, 2022

This company doesn't even deserve 1 star horrible material way to small. And when reaching out with the problem they refuse to help or refund me then they said if your order doesn't work for you donate it. I'm furious

Service
Value
Quality
Thumbnail of user mohamada89
2 reviews
1 helpful vote
December 30th, 2022

I ordered a baton, when I read all those terrible reviews about the site, I got so worry, so I contacted teh seller, she was so nice and helpful actually (Caroline), I received it after approx. 20 days. Later on the baton malfunctioned - more than likely because of me, I oiled it, so may be this is why the lock didn't work again - I contacted the customer service, I explained that it might be my mistake, she told me - Caroline again - don't worry, and they sent me new one, and told me I can keep the one I have. I really didn't know even what to say!

Tip for consumers:
They took a very long time for delivery, the products comes from China, great customer service and definitely not scam.

Products used:
Baton

Value
Thumbnail of user jenniferc4845
1 review
0 helpful votes
January 17th, 2024

The shirts I received were nothing like the quality of the print or the shirts as pictured and described. The return policy is awful! I had to scramble to find quality gifts to replace the junk I paid for and received. Please do not make the same mistake I did.

Tip for consumers:
Do not order anything from Social Shop — lies, lies, lies!!!

Products used:
None - gave to Goodwill

Service
Value
Quality
Thumbnail of user jodyc217
1 review
0 helpful votes
December 10th, 2022
Verified purchase

I was skeptical to say the least because the price of the Christmas garage banners was $69 compared to 4-500$ everywhere else so I emailed them and they responded with had in stock so I took a chance. They arrived 3 weeks later and are absolutely beautiful especially the Manger seen

Tip for consumers:
Be patient with shipping

Service
Value
Quality
Thumbnail of user larisas39
1 review
3 helpful votes
August 9th, 2022

DON't even bother to buy anything in this store. The quality is so bad, you don't even want to touch it. The size is too small, the clothes have a very bad smell, and when i contacted them for return 5 emails, they answer was:,, If you're willing to keep the current product, we'd like to compensate you by 15% of the clothing priceOf course, if you still want to return the item for a full
Refund (excluding shipping cost), we'll provide the shipping address later." This,, later "never happen. I sand email back, no i just wood like to return... and it is no answer.

Tip for consumers:
Don't buy for this store.

Products used:
nothing

Service
Value
Quality
Thumbnail of user michelles3897
1 review
2 helpful votes
March 16th, 2023
Verified purchase

The item I ordered was in appropriately packaged and arrived damage. Their response was bend it back into position even though the paint was damaged and packaged inappropriately. They said all shipping costs for the return are my responsibility. I also believe I will not be refunded the original shipping.

Thumbnail of user martyd87
1 review
1 helpful vote
December 9th, 2022

Bought what was supposed to be Christmas wreaths made from deer antlers. Their ad shows multiple pictures of genuine antler wreaths and even a picture of a box of antlers supposedly used to make the wreaths. When they arrived, they were made from cheap painted plaster. Returning it has been a hassle plus they want to charge me for $30 shipping in addition to what I'll spend to ship it back for a refund. I don't have any faith that I'll actually see a refund. Stay away from these guys!

Update: I followed their return directions and paid to send item back and also get a signature upon receipt. Apparently they give an authorized return address where they intentionally don't accept packages. USPS tracking says nobody there and they left a message to schedule redelivery. It's been sitting in limbo for 2 weeks. This is a total SCAM company. DO NOT take a risk with them!

Thumbnail of user mccclc83
1 review
2 helpful votes
April 27th, 2023

It took 27 days to receive and shipping was $9.95. The shirt looks nothing like the picture I ordered from. The graphics will probably not survive one washing. If I am wrong about washing, I will certainly update.

Thumbnail of user crckirbs
1 review
1 helpful vote
September 12th, 2023

Bra's are not returnable not just underwear. (any undergarments) One bra was very poorly made, didn't fit & did not fit the description the way it was made, I got a little over $2 refunded.
I bought a pull over top that the wasn't finished being sewn. The piping all the way around the neck line was open/raw. It was like someone cut the piping off the entire neck line. The person said they would send me a new one BUT it did not happen. They gave me 20% of the purchased top, so over a $2 refund...
Shop at the mall, Target, JCP, Macy, Amazon anywhere except this company.
All these items were made in China.

Thumbnail of user amysswimmom
1 review
0 helpful votes
December 21st, 2023

I was very clear about the size of bra I needed, I was told that they checked and it would work, it was 3 sizes two small, I bought another style and once again they said the size would work. Not only did the bras NOT fit, they were of such poor quality. They only refunded 20% of the order and stated that they did not allow returns on underwear, even if it was never worn. DON"T WASTE YOUR MONEY WITH THESE GUYS!

Tip for consumers:
Don't waste your time or money/

Products used:
NOTHING!! I have to donate what I didn't use, it was horrible quality for the larger size I got.

Service
Value
Quality
Thumbnail of user kimberlym2390
1 review
2 helpful votes
September 14th, 2022

This site (also going under the names propatton and superwait) is a total scam. Almost 3 months ago I placed an order. Nothing. They took my money and 3 weeks later nothing shipped etc. I've asked repeatedly for a refund... I get the same prepared translated to English BS reply. This is a scam from Hong Kong. DO NOT ORDER ANYTHING FROM THERE.

Service
Value
Quality
Thumbnail of user denisev464
1 review
1 helpful vote
March 25th, 2023

It took almost 2 months to receive my order. It finally arrives. And it's the wrong size. Someone cut the size tag off. Plus it poor quality material. I would not recommend ordering from this company.

Tip for consumers:
Don't order from them.

Products used:
Shirt

Service
Value
Quality
Thumbnail of user bethking0464
1 review
1 helpful vote
November 2nd, 2023

Clothing is of poor quality, cheap looking! To get a refund you have to send the product to China. The cost of shipping defeats the purpose in getting a refund.

Products used:
Christmas sweatshirt

Value
Quality
Thumbnail of user lisac3593
1 review
6 helpful votes
June 18th, 2022

The material or design did not reflect the advertisement. I ordered it for a wedding and had to buy a new dress. I will never buy from this site again

Thumbnail of user paulf1687
1 review
3 helpful votes
January 28th, 2023

Please do not order from this company. It's a scam.
Ordered and paid for a sweatshirt. No update on the tracking.
Contacted them. Informed out of stock.
Left it a week and contacted again. Offered a different colour. They said it would be delivered the next week.
Left it another week. Contacted them again. Out of stock.
Offered a different colour, accepted and they again said the delivery would be expedited.
Still no tracking. Contacted them. OUT OF STOCK!
To be fair I did manage to get my money back but it has taken me a month of emails to get it sorted.
Please do not buy from this company. They have no intention of dispatching anything.
It's a shame I had to give a 1 star rating. 0 would have better reflected my opinion of them.

Service
Value
Thumbnail of user robertk3584
1 review
2 helpful votes
May 8th, 2023

This site advertises one thing and send you completely another. This has got to be the worst site that i've ever very very big scam

Thumbnail of user mol31
1 review
1 helpful vote
September 26th, 2022

I purchase these clothes they don't fit I use their guidelines. I asked for a refund and they asked me why I wanted to refund it like it f****** matters then then they said keep the clothes and will give you 15% Compensation and then I have to pay $20 if I want you to refund it back

Thumbnail of user maryh3556
1 review
2 helpful votes
June 23rd, 2022

I'm not happy with the items they sent me and want to return and get a refund. After 5 days of waiting for a return address. They give me some bogus address to a house in Canada, to send it. The address on the package is in California.

Tip for consumers:
Don't buy from them! Quality of clothing is bad! Fabric is cheap and thin.

Products used:
Shirt, blouse

Service
Value
Quality
Thumbnail of user jamesg4205
1 review
5 helpful votes
January 6th, 2023

THIS COMPANY IS A TOAL RIP OFF! I CANNOT STRESS ENOUGH HOW MUCH OF A SCAM THEY ARE! DO NOT BUY FROM THIS COMPANY! EEEEVVVERRRR! THEY TAKE YOUR MONEY AND THEN DO NOT GIVE YOU WHAT YOU ORDERED OR YOUR MONEY BACK! DOESN'T EVEN DESERVE ONE STAR, BUT I HAVE TO CLICK ON IT TO GET MY REVIEW OUT THERE!

Tip for consumers:
THIS COMPANY IS A TOAL RIP OFF!!!!!! I CANNOT STRESS ENOUGH HOW MUCH OF A SCAM THEY ARE!!! DO NOT BUY FROM THIS COMPANY!!!! EEEEVVVERRRR!!! THEY TAKE YOUR MONEY AND THEN DO NOT GIVE YOU WHAT YOU ORDERED OR YOUR MONEY BACK!!!!! DOESN'T EVEN DESERVE ONE STAR, BUT I HAVE TO CLICK ON IT TO GET MY REVIEW OUT THERE!!!!!

Products used:
I RECEIVED NO PRODUCTS!!!! THEY WERE NEVER SHIPPED TO ME! THEY JUST TOOK MY MONEY AND THAT WAS IT!!!

Thumbnail of user lindam3997
1 review
6 helpful votes
April 6th, 2022

Never got my order,, bank dispute contact info is not real and I am getting the run around. I would not recommend this site.

Thumbnail of user jeffa1015
1 review
2 helpful votes
March 17th, 2023

Items never received, no customer service. Fake shipping information. Reported to BBB and attorney general.

Tip for consumers:
This is not a legitimate business. It's a scam site

Products used:
products ordered never arrived

Service
Value
Quality

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1.4
28 reviews
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