I ordered a sweatshirt from this site 20 days ago, and there has been no contact since then. So today I checked the reviews of "Socialshop." Good grief, I've never seen so many poor reviews anywhere before. So now I've reconciled myself to never receiving the item, or if I do receive it in January or February (it's supposed to be a Christmas gift!), I'll most likely be very disappointed with it - a throwaway. Very frustrating. The lesson is, if you order directly from a site you don't know anything about, check reviews first.