SnapMade has a rating of 2.6 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SnapMade most frequently mention and customer service. SnapMade ranks 94th among T Shirts sites.
You should have every confidence in placing an order with this company. Their product is high quality and their staff are extremely well trained, courteous, and efficient. It must be a great place to work, because everyone is so friendly and say how much they like working for Snapmade.
I have recommended them highly to my friends, who have shared with me their feelings are the same!
I love that you can take the templates and really make it your own! You can change colors, move designs, add pictures, and so much more! All of my product have came out exactly how they were designed online. And the price is so cheap compared to others! They are always deals going on.
They use stolen art from artists without paying artists their due royalties, and when you try to get into contact with them through any of their provided messages, it is other doesn't connect you, you get a wrong number, or the website will not let you submit the complaint form.
This is my second order of T-shirts. I'm so impressed with the quality of the T-shirts I ordered - they look amazing. Fantastic printing, fast shipping, best customer service around.The product is worth it. Highly recommended.
Item never came. I waited 5 weeks and I'm hoping PayPal can give me my money back. They have an on site item tracker and it shows my item still hasn't left their facility. Do not shop there even for the dakimakuras!
I found out that one of my most popular copyrighted art photograph was used to sell their low quality phone case for 90 dollars! Of course, they did not ask my permission, nor paid me the legal rights and royalties. They infringed my exclusive copyrights. They are the biggest thieves and scammers I have ever come across. Of course, people are complaining about their low quality prints because their prints come from stolen low resolution work from other artists that need to be pixelated and as a result look very cheap and poor. Stolen artists never get compensated for their work from these criminals. Court of law is requiring damages compensation high fees. Do not be an accomplice to their cyber criminality.
Great jerseys, great customer service, great communication. I could not have been happier with the final product, they arrived before expected, and we received so many compliments. Definitely using this company and brand again. I could not find a better deal.
I ordered some shirts and the print, like everyone else's, was barely visible. They told me it's because the shirt is made of high cotton (if it was the shirt, then don't make it available!). It wasn't even a detailed design either, it had all of 2 colours.
They tried haggling with me 3 seperate times to get out of a full refund. Despite the fact that it falls within their criteria for one (it even states you can return it if you simply don't like it). Their phone number doesn't work either.
If you bought from them CALL your credit card company and file a dispute.
The new jerseys are great for all my teams. Material is great, quick turnarounds. Absolutely amazing customer service. Whether it be via email or whatsapp his response time is very quick and answers all my questions and has quotes to me quicker than expected.
Overall, purchasing jerseys through Snapmade is a great experience. Snapmade is super responsive with questions and quotes. The prices are also the best I've seen. The quality of the product is also very good. Myself and other teams I am on have placed jersey orders with Snapmade and I plan on putting together another soon.
I've really enjoyed the ability to design tangible products with my very own art on them. Snapmade makes it super easy with tools and guidelines in the product design area. I love the tips within the program that help improve the quality of my products. I love Snapmade and creating fun products for others to enjoy.
I ordered two t-shirts for myself. Unfortunately they did not fit me. I ordered a size small but both were two tight. I requested an exchange. Snapmade took care of the exchange immediately. The t-shirts were excellent fabric and construction and the printing was amazing. Highly recommend Snapmade for t-shirts printing. Will be ordering more t-shirts in the future.
Have ordered a few tshirts from Snapmade and have had great experiences. So many cool images from many great artists. Very unique and cool stuff and makes you feel like you own a one of a kind not mass produced product! Customer service is great also.
I would recommend Snapmade to any Hockey team that needs jerseys. The quality of material is great and the staff helped us to design the perfect jerseys and was patient as we made several changes. The jerseys arrived promptly and were exactly as expected! Our players are excited about the design and we couldn't be more pleased!
Pricing was excellent, product was often excellent and my customers would be happy, but too often orders went missing - were in production status forever - when I complained sometimes the order would be completed and expedited, other times the order would be canceled without notice, twice I had to go through the paypal process to get my money back. I've had to switch to another vendor.
I ordered customized phone case. Ended up getting a phone case with a picture on the back that's peeling off. The frame just does not fit.
They kept on playing with me and offered me a 15% off coupon, $5 off coupon, and $5 when I asked them for a refund.
They said: "This item is with your design now, we cannot put other design on or sell it to others." when I asked them for a shipping label to send the item back for a refund... that's literally THEIR $#*!ing problem, not mine. Never asked them to send me a product that's peeling off, and I should not be charged for a product that they've mishandled.
Horrible customer service and products.
Like some of the reviews here, AVOID AT ALL COSTS.
Every time I order from Snapmade I am more and more impressed. This company goes out of their way to make things happen for their costumers. I ordered everything I needed for my engagement party through Snapmade and was impressed by every piece and their prices.
Much better than expected. It's medium weight and breathable which is perfect for those sunny Sunday games. The stitching looks pretty good. It's such a steal.
I'd never heard of them before and I'm always looking for platforms which may have items the others I use don't offer. All I can say is this is a very poorly run Zazzle wannabe. Their "shops" don't show anything but a bunch of product reviews which appear to have been ripped from another site. Adding "categories" to the shop does nothing. The one item they made live after a few days never showed up at the link which supposedly funnels into my store. The process is slowed down immensely by the fact that they seem to handle approval for every single product (not image) you put up there by hand. They also don't allow you to access previously uploaded images, so you have to keep uploading the same image over and over. Overall, I'm not at all impressed with them and have sent them a customer service email requesting that they delete my account and all content associated with it.
First off easy to use ( with very easy to understand instructions for images vs size of product) and the ability to choose which fabric with reasonable prices.
Fairly quick delivery with updated reports on shipments where abouts.
The image came out pretty good ( which considering i had to stretch the image is understandable)
The fabric was good quality and the sentence i requested to be printed over the image was sharp and readable.
10/10 would order more from them X3
Answer: File a claim with your credit card company. Use photos and supply them with your emails. I filed through PayPal and received a partial refund (and by partial I mean I told them I'd accept a few bucks off the refund price so I wouldn't have to ship the items back to China, so I did get most of my money back).
Snapmade - the custom expert for you since 2003, provide online designer to create custom iphone cases, apple watch bands, custom t shirts, custom pillow cases, custom hats with free shipping.