When the snapfish site changed I tried just about every other website but didn't get on with any of them, one of the problems was that the photobooks I'd made on snapfish were 8 by 11 and all the others were A4 and I wanted them to match. So I decided to give snapfish a last try and found that while it wasn't as flexible as it had been before, I managed to make the books just as well as before. They have all arrived promptly and are of a really good quality. The problems that I find are that there's less choice of layouts, it's very slow to upload photos and there's not the option to have text under each photo. But on the whole, I would say that I feel happy about them now. I contacted customer service last week about a problem....which turned out to be my computer....and the guy I spoke to was really helpful and sorted it all out for me very patiently!See positive reviews
As well as the switchover to the new software being a total hash in itself, with a whole album lost, the new software has many bugs. The photos take longer to load but my main issue was that a whole album would suddenly change all the backgrounds. It happened several times over and I never had a problem with the old version. Live Help was as expected ie. didn't address the problem at all. I'll be taking up the offer of the free album (as a result of the lost album in changeover) if I ever finish it (after having to keep changing the backgrounds back) and then move elsewhere for future stuff.See critical reviews
Snapfish UK offers online photo printing services for digital photo prints and a range of personalised photo gifts. Transform your memories into unique gifts
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