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Paul R.

Contributor Level

Total Points
80

1 Review by Paul

  • Snapfish.co.uk

8/23/16

As well as the switchover to the new software being a total hash in itself, with a whole album lost, the new software has many bugs. The photos take longer to load but my main issue was that a whole album would suddenly change all the backgrounds. It happened several times over and I never had a problem with the old version. Live Help was as expected ie. Didn't address the problem at all. I'll be taking up the offer of the free album (as a result of the lost album in changeover) if I ever finish it (after having to keep changing the backgrounds back) and then move elsewhere for future stuff.

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