logo

SmileBox
This website seems to be closed. Find similar businesses

website thubmnail of SmileBox

SmileBox

smilebox.com
Oklahoma
1 review
0 helpful votes
Follow Allayne E.
Unfollow Allayne E.
Send Message
Share Review
Report Review

This is the best way to communicate with all of the people in your address book. I love all the choices of cards and flexibility with pictures. Love this website.

Date of experience: December 16, 2017
Utah
1 review
0 helpful votes
Follow Gary M.
Unfollow Gary M.
Send Message
Share Review
Report Review

I have used Smilebox for at least 10 years. I have a premium membership and send/post a creation at least once a month. My wife and I travel full time in our RV.

Date of experience: May 22, 2014
Ohio
1 review
1 helpful vote
Follow Christina M.
Unfollow Christina M.
Send Message
Share Review
Report Review

My family LOVES the smile boxes they receive for the holidays... I get many, many compliments! Easy & fast to use & easy for family & friends to view your creation!

Date of experience: December 9, 2014
Canada
2 reviews
0 helpful votes
Follow Stan B.
Unfollow Stan B.
Send Message
Share Review
Report Review

So easy to use and share. Photos with descriptions put to music. With little effort you can summarize an event or holiday or any album concisely and put to any music you wish.

Date of experience: December 3, 2016
Kentucky
1 review
0 helpful votes
Follow Jenna R.
Unfollow Jenna R.
Send Message
Share Review
Report Review

Excellence
December 14, 2017

The templates are so nice, even the free ones, which are the only ones I can afford. I hope others continue to buy into this so it can keep offering it to everyone! Thanks and Merry Christmas.

Date of experience: December 13, 2017
Florida
1 review
0 helpful votes
Follow Nena G.
Unfollow Nena G.
Send Message
Share Review
Report Review

I have been using SmileBox for personal and business use for years and I love the variety of options, ease of use and affordable (and many free) options available! 5 stars!

Date of experience: January 8, 2018
Samantha T. SmileBox Rep
over a year old

Thank you very much for your lovely review. We really appreciate our loyal customers and are so happy to hear you are enjoying using the product.

West Virginia
2 reviews
1 helpful vote
Follow Della H.
Unfollow Della H.
Send Message
Share Review
Report Review

I love it!
May 29, 2014

I love it! I love being able to create photo experiences with great graphics & music provided and I especially love being able to add my own choice of music...

Date of experience: May 29, 2014
Hawaii
1 review
0 helpful votes
Follow Lei P.
Unfollow Lei P.
Send Message
Share Review
Report Review

I LOVE Smilebox! I have used the program for years, and I truly love the ease and beauty of their productions! I have saved and shared so many memories through their awesome cards!

Date of experience: October 18, 2015
North Carolina
1 review
0 helpful votes
Follow Sarah M.
Unfollow Sarah M.
Send Message
Share Review
Report Review

Smilebox is awesome
November 21, 2014

Smilebox is awesome. I get to express myself through the collages and share them with myfamily and friend on Facebook. The albums are great. I recommend this site to everyone.

Date of experience: November 21, 2014
Nebraska
2 reviews
0 helpful votes
Follow Colleen L.
Unfollow Colleen L.
Send Message
Share Review
Report Review

I have used Smilebox for over 10 years to capture a timeline of memories for my family and friends. I look forward to any enhancements that are yet to come!

Date of experience: August 5, 2019
California
1 review
2 helpful votes
Follow Mary W.
Unfollow Mary W.
Send Message
Share Review
Report Review

I signed up for an annual subscription just in time to email Christmas cards. What I got was a product that is mobile unresponsive, which they know but don't bother to inform you at the time of purchase. This service is of no use to me if it can't be viewed on smartphones so I complained and requested a full refund of my subscription. After really slow customer service response time (it took them 3 days to respond to my initial complaint) and not addressing my issue, I was informed that my 7-day trial expired before I made my request so they wont refund my subscription. In fact, I made my request 5 business days after I joined and it would have been sooner had they replied earlier. The trial terms do not specify whether the 7 days are business days or calendar days. Their very own customer service page indicates that they "are not open over the weekend or on major holidays, so replies may be delayed outside of the hours listed above. Since Smilebox doesnt offer 24/7 customer service, then they shouldnt count weekends and holidays towards the trial period. What a double standard! 17 calendar days later or 9 business days, however you want to count it, Im still fighting them to get back my $47.88.

Looking at other reviews of Smilebox around the web, I can see they have a reputation for deceptive accounting practices and horrible customer service. Outdated products will now be added to the growing list of complaints against Smilebox.

Date of experience: January 9, 2017
GB
1 review
0 helpful votes
Follow Kate S.
Unfollow Kate S.
Send Message
Share Review
Report Review

So quick and easy to make memories that I can share with family living abroad and around the UK, can make them individual for recipients, just love it

Date of experience: March 31, 2015
Canada
2 reviews
0 helpful votes
Follow Gigi S.
Unfollow Gigi S.
Send Message
Share Review
Report Review

I have other slide show programs but they often have
Glitches. I can say Smilebox always comes through
With lots design choices and I am always satisfied
With results in the end!

Date of experience: November 1, 2015
Pennsylvania
1 review
2 helpful votes
Follow Maryanne G.
Unfollow Maryanne G.
Send Message
Share Review
Report Review

Not user friendly
April 6, 2020

I spent many hours trying to do a slideshow. Very difficult and no support and directions are misleading. They are deliberate in how they confuse you or trick you to upgrading. Buyer beware.

Date of experience: April 6, 2020
Florida
1 review
1 helpful vote
Follow Barbara F.
Unfollow Barbara F.
Send Message
Share Review
Report Review

Smilebox is just THE GREATEST! Especially if you become a Premium Member for a very modest fee. You can be as creative as you want... saves you time, money and makes an extra special thoughtful gift.

Date of experience: June 19, 2014
Utah
1 review
0 helpful votes
Follow Barbara M.
Unfollow Barbara M.
Send Message
Share Review
Report Review

If you ever try Smilebox you won't live without it. I send Christmas cards, birthday, and thank you notes with just a few minutes of work, because smilbox makes it EASY.

Date of experience: May 5, 2017
France
1 review
0 helpful votes
Follow Philippe C.
Unfollow Philippe C.
Send Message
Share Review
Report Review

Great tool!
February 1, 2016

Using smile box is very easy, a lot of per recorder patterns... Very rich experience, easy to use, diverse customizable but a lot of automation That's great 8 fast & efficient application!

Date of experience: February 1, 2016
India
1 review
0 helpful votes
Follow divya p.
Unfollow divya p.
Send Message
Share Review
Report Review

Nice app
January 22, 2018

I like it due to its features and all other thingsEasy to use, can be personalized anytime!
It can be finished later if we don't have time and is excellent with the

Date of experience: January 20, 2018
Florida
1 review
0 helpful votes
Follow Qui J.
Unfollow Qui J.
Send Message
Share Review
Report Review

I'm able to quickly create the look I desire for any occasion. It's easy, fun and there are many designs to choose from. I couldn't ask for a better program to create and send invitations.

Date of experience: July 17, 2018
Canada
3 reviews
0 helpful votes
Follow Tanya S.
Unfollow Tanya S.
Send Message
Share Review
Report Review

Share your memories
July 21, 2015

Excellent way to display your picture memories to share along with very wide variety of ways to use your pictures.
The site is very quick to upload photos and very user friendly!

Thanks Smile Box!

Date of experience: July 21, 2015

Overview

SmileBox has a rating of 3 stars from 2,310 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SmileBox most frequently mention credit card, customer service and free trial. SmileBox ranks 60th among Greeting Cards sites.

service
289
value
318
shipping
122
returns
124
quality
293