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Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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SOOO worth the membership! I am always late sending invites, greetings and thank-you's. This makes it so easy to send out all of the above, even last-minute! I often times upload my own music for the e-card, but really love the musical scores they have included too.
I enjoy making photo or cards for my kids birthday party or events very nice
The app is easy and allows for mulitple invites to be saved at once. Makes it easy to compare them. I'm also terrible at remembering bdays so its nice to email a custom card when I don't get it into the mail on time... :)
Smilebox is a great way to bring your invitation to life. For a nominal cost you get a spectacular lively invite!
I loved this website! User friendly and flexible... Great product!
I sent email to *******@smilebox.com and requested for full refund since cancelled free trial within 7-day free trial and credit of usd 47.88 was taken from my credit card but no reply. Is it a scamming, rip off company?
I have been using "Smilebox" for several years now. I have created some extraordinary creations for all kinds of celebrations, birthdays, graduations, showers, and weddings while using my own photos and videos. My family and friends were surprised and delighted. I would recommend "Smilebox" to any one who wants a change from ordinary greeting cards or photo albums
Lots of options and easy to use. Having fun with this site!
I use Smilebox for everything! Announcements, Invites, and newsletters. It's my one stop shop.
I was expecting to find more adult based content in the templates and better production... I'm disappointed that I paid for this and would like my money back... Although, there were two or three templates that were great in the Halloween section, that was it for me... I would be jumping up and down for joy if the templates looked more like movie trailers. All in all, the service is easy to use and making the original creation is fun, but it's all a little to warm and fuzzy for me. More elegant and classy templates for business and advertising purposes would make this site an every day visit for me and many others... Thank you...
I needed a quick way to send invitations and this online software package makes it fun and easy. Thanks
It is ok but on the free trial to print it out on your own printer using your own in and paper that costs money they try to charge you it does say free trial!;-(
If you are anything like me. I have a million photos on the computer that are just itching to be brought to life... By using Smile box, I can honestly say - OMG, the photos just transform themselves into such wonderful creations. I just love it!
Smilebox is a wonderful way to express, enjoy, share & save your photos in a creative- easy-to-use format
Needed to do a presentation on the retirement of the top person in our organisation that has been with the company for 27 years. Our organisation spans the globe so I got submissions of videos and pictures from all over the world. So, to save time instead of asking someone "expert" to compile, I knew I had to do it myself being his PA. I knew there must be something on the internet that could help me and VOILA Smilebox was that Sunshine! It was really simple and steps were easy to follow and end result simply wonderful! Only I had some errors attaching videos but that must be my laptop program problem I think otherwise, pictures all come out so pretty and so many accompanying music to choose from, others etc. perfect! Thank you indeed 100x Smilebox!
There are so many occasions that you can use Smilebox. It's an easy, fun and inexpensive way to show someone you care!
There are so many styles of slideshow to choose from and adding videos and music is very easy too.
I'd be lost without Smilebox for weddings and birthdays but Christmas is the most fun because you can send out emails or load to Facebook!
Answer: It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!
Answer: Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to support@smilebox.com so we can reply faster if any questions appear.
Answer: NO charge for using the electronic cards designated as "FREE"
Answer: On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air Mahalo Aaron
Answer: Hello! You can add a clickable link to the comments section next to the invitation.
Answer: Hello! The slideshow is always available for you if you do not delete it. Please let us know if you have any additional questions.
Answer: A: Hello! Please send an email to support@smilebox.com or submit an online form https://support.smilebox.com/hc/en-us/requests/new so that the Smilebox Support Team could assist you as soon as possible. Thank you and take care!
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.