logo

SmileBox
This website seems to be closed. Find similar businesses

website thubmnail of SmileBox

SmileBox

smilebox.com
California
1 review
0 helpful votes
Follow hazel r.
Unfollow hazel r.
Send Message
Share Review
Report Review

Easy to use
March 25, 2017

I love your app coz I was able to do that I thought I wouldn't be able to do. I have learned alot in making a montage. You made it so easy for a person who is not tech savy, More power to you guys

Date of experience: March 24, 2017
GB
1 review
0 helpful votes
Follow GILL C.
Unfollow GILL C.
Send Message
Share Review
Report Review

LOVE THIS SITE
January 11, 2016

AFTER TRYING QUITE A FEW SITES FOR MAKING MY OWN PHOTO CALENDAR AND FINDING MOST OF THEM VERY COMPLICATED I DISCOVERED SMILEBOX AND FOUND IT VERY EASY TO USE (EVEN THOUGH I AM A PENSIONER)

Date of experience: January 11, 2016
Maryland
1 review
0 helpful votes
Follow Jolanda C.
Unfollow Jolanda C.
Send Message
Share Review
Report Review

Easy to use- just drop the pictures right in
Fun- you can add music and customize slideshows
Great graphics
Easy to share the wonderful things I have made

Date of experience: January 21, 2017
Georgia
1 review
0 helpful votes
Follow Carla-Y H.
Unfollow Carla-Y H.
Send Message
Share Review
Report Review

I utilize Smilebox primarily to display the events and happenings of my students on my blog for parents. This is an excellent FREE resource!

Date of experience: May 4, 2015
Rhode Island
1 review
3 helpful votes
Follow Kim S.
Unfollow Kim S.
Send Message
Share Review
Report Review

On November 14,2019 I looked at my credit card statement and saw that I had been charged an annual Smilebox membership fee of $47.88. I was surprised because I knew I no longer had a paid subscription. I signed into my Smilebox account and sure enough, my status said "Basic Membership" which is free. Had I known Smilebox would be dishonest, I would have taken a screen shot to support my claim, but unfortunately I gave them the benefit of the doubt, thinking surely I would have no trouble getting refunded since they could see on their end that I had a basic membership. I looked back at my old statements and saw that not only had I been charged $47.88 in November 2019, but also had been charged in November of 2018 and 2017 as well. This likely went back farther than the statements I could access online but I only requested the $143.88 refunded that I could see. I contacted them with my request and they responded that I had a Premium membership (untrue- my profile indicated basic) but they would "cancel" and refund. I replied back for clarification that they were in fact refunding the full $143.88 not just one year. They responded that no, it would only be $47.88 because of their "no refund policy" and the "terms of membership" I had "agreed to". I replied that I had not agreed to that- as evidenced my by BASIC membership. Their final response was to send me a copy of the Terms of Membership and close my case. I will be taking up the matter with my credit card company as well but I'm not optimistic about being able to dispute charges that are 1 and 2 years old. Additionally, I wanted to be sure to alert as many people as possible to their dishonest business practices and their unwillingness to correct their mistake and refund my own incorrectly billed money.

Date of experience: November 19, 2019
Australia
1 review
0 helpful votes
Follow Sheri G.
Unfollow Sheri G.
Send Message
Share Review
Report Review

Really fun
July 16, 2017

When you find the design that suits perfectly, Smilebox is amazing. Looking forward to the next creation:-)

Date of experience: July 16, 2017
Maryland
1 review
0 helpful votes
Follow Diana O.
Unfollow Diana O.
Send Message
Share Review
Report Review

Great Program
December 28, 2016

Excellent program for creating a photo collage. Easy to use, and lots of great templates and options.

Date of experience: December 28, 2016
FK
1 review
0 helpful votes
Follow Steph S.
Unfollow Steph S.
Send Message
Share Review
Report Review

Brilliant!
July 24, 2015

Anything I have printed out has always turned out fantastically, invitations, thank yous greeting :) so much choice

Date of experience: July 24, 2015
Illinois
1 review
1 helpful vote
Follow Mary S.
Unfollow Mary S.
Send Message
Share Review
Report Review

So easy to use, really cute designs, love the customization options, ability to print or share electronically.

Date of experience: January 21, 2015
Idaho
1 review
0 helpful votes
Follow Jen P.
Unfollow Jen P.
Send Message
Share Review
Report Review

It's a nice creative, affordable, available outlet for creative and weary parents to showcase their children's lives.

Date of experience: September 30, 2015
South Africa
1 review
0 helpful votes
Follow unathi N.
Unfollow unathi N.
Send Message
Share Review
Report Review

Birthday invite
April 10, 2017

Easy to work on template and very pretty, my baby's birthday card has received a number of praises. I will work on smilebox again

Date of experience: April 10, 2017
Pennsylvania
1 review
0 helpful votes
Follow Trish A.
Unfollow Trish A.
Send Message
Share Review
Report Review

I come back and again to smilebox because it's the only program I can really do what I want without ruining it!
T. Allard

Date of experience: August 2, 2014
Michigan
1 review
0 helpful votes
Follow Kristina K.
Unfollow Kristina K.
Send Message
Share Review
Report Review

Nice apps
December 28, 2015

It was very helpful to use to post on facebook, I am glad that I found this website. Looking for more actions of choice!

Date of experience: December 27, 2015
New York
1 review
0 helpful votes
Follow Susan S.
Unfollow Susan S.
Send Message
Share Review
Report Review

This program changed the settings on my desktop... tried to install too many add-ons... don't like the little ad at beginning of my creation.

Date of experience: April 28, 2017
Pennsylvania
1 review
0 helpful votes
Follow Robin E.
Unfollow Robin E.
Send Message
Share Review
Report Review

Love this program
September 1, 2018

This is so easy to use the best around has great customer support I sent a message and got a reply the same day.

Date of experience: September 1, 2018
Florida
1 review
0 helpful votes
Follow Sherrie E.
Unfollow Sherrie E.
Send Message
Share Review
Report Review

I have been using smile Box for about 10 years. I like it because it is pretty much strait forward and easy to use.

Date of experience: January 14, 2021
New York
8 reviews
0 helpful votes
Follow Cookie R.
Unfollow Cookie R.
Send Message
Share Review
Report Review

This is about the coolest and best sites i ever had the pleasure of using thank you been using it for 10 years now

Date of experience: February 1, 2015
District of Columbia
1 review
0 helpful votes
Follow Rosetta-Marie A.
Unfollow Rosetta-Marie A.
Send Message
Share Review
Report Review

I just enjoy so much putting a birthday wish on for my son. I gives me a delightful feeling inside to make him happy!

Date of experience: June 10, 2014
Canada
1 review
3 helpful votes
Follow Stage I.
Unfollow Stage I.
Send Message
Share Review
Report Review

Scam
April 19, 2016

BEWARE! This company is a hoax. You will be charged for a full year after your free trial with no warning. No refunds available.

Date of experience: April 19, 2016
California
1 review
0 helpful votes
Follow Jenny O.
Unfollow Jenny O.
Send Message
Share Review
Report Review

Awesome Software!
March 25, 2015

This software is amazing! There were so many options that I made about 40 of them and that made it even harder to choose.

Date of experience: March 25, 2015

Overview

SmileBox has a rating of 3 stars from 2,310 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SmileBox most frequently mention credit card, customer service and free trial. SmileBox ranks 60th among Greeting Cards sites.

service
289
value
318
shipping
122
returns
124
quality
293