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SmartyKooReviews 37

2.5

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SmartyKoo Reviews Summary

SmartyKoo has a rating of 2.5 stars from 37 reviews, indicating that most customers are generally dissatisfied with their purchases. SmartyKoo ranks 32nd among Gadgets sites.

service
4
value
4
shipping
4
returns
4
quality
4

We monitor reviews for authenticity

Hong Kong
1 review
0 helpful votes
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It's funny.
July 26, 2017

People are complaining about "fake Pokemon cards" yet it is obvious what you are buying seeing as the Japanese ones cost over $110 and they are selling 360 cards for $30. Don't be greedy and stupid. If everyone is selling the cards for over $100USD you know very well there is a reason some are being sold for $30. Seriously. If you just want a set of Pokemon cards to pay with and it isn't important that you have the best of the best, buy a cheap set, if you are so concerned about getting the collectible cards then put your hand in your pocket and pay for them. That's my opinion.

Date of experience: July 25, 2017
Michigan
2 reviews
0 helpful votes
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Fake Pokemon Cards
July 13, 2017

My son spent his hard saved money on buying specialty Pokemon cards from these scam artist. They were not real. They were discolored faded and not even wrapped right! Dont become a victim!

Date of experience: July 13, 2017
Missouri
2 reviews
0 helpful votes
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My son spent his own money on Sun and Moon booster box. ALL FAKE. He did not get sent what the website picture showed, he was taken advantage of. Nowhere did it indicate that these were not real/genuine. Packaging was a joke. Shame on this company. We disputed with our credit card company and they investigated. Contact # listed in CA for this company was disconnected. We got full refund! The website no longer shows this product as available. Dishonesty sucks.

Date of experience: July 11, 2017
North Carolina
2 reviews
1 helpful vote
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Fake Pokémon Cards
July 10, 2017

We aren't happy with this product! We didn't know the cards were coming from Hong Kong. We fully expected the cards to be real. We can tell they are fake because cosmoem has an HP of 910. The cards are glossy. There aren't supposed to include megas, but they do. Sun and moon set only has 149 cards in the set but the mega venusaur says it's #2/108. Carvanha is not from sun and moon but it was in the pack. The cosmoem also said an attack of 50+ but on the description it just says switch this Pokémon with one of your benches Pokémon. The list goes on and on. Hoping to resell these to people who don't care so we can make some money back. DONT BUY from THEM!

Date of experience: July 10, 2017
GB
1 review
0 helpful votes
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5XL Shirt
July 4, 2017

Paid £15 for a 5XL shirt knowing it was coming from the far east and sizes would be small. I'm normally 2XL... so I expected it to fit... so disappointed. It wouldn't fit my son who is 12

Date of experience: July 4, 2017
Germany
1 review
1 helpful vote
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Fake purchase item
July 3, 2017

Is there a way to take legal steps against this faking company, this is sick! I puchased a Pokemon Sun and Moon booster box and every single card is fake and damaged.

Date of experience: July 3, 2017
Washington
1 review
1 helpful vote
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Do not buy from these guys! Only 8 cards in a pack! Damaged and fake card. Don't waste your time and money!

Date of experience: July 3, 2017
California
1 review
1 helpful vote
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This company have sold fake items. Please don't buy anything from them.
I am really disappointed.

Every items from Smarty are FAKE! Please don't believe them.
They are too bad!

Actually, I thought this company is from USA, so I purchased.
However, it is from Hong kong. Please don't believe them.

Order name is " IPHORIA COLLECTION COULEUR AU PORTABLE PINK FLAMINGO FOR IPHONE 5 5S SE".

Date of experience: June 21, 2017
Maryland
1 review
1 helpful vote
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This is the biggest ripoff. I ordered an Apple Smart case and got this fake junk. You think you are buying a genuine product from a company based here in the USA. It is from Hong Kong and a FAKE. 100% fake. I even paid for expedited shipping but got my item more than two weeks later. BEWARE DO NOT BUY FROM THEM!

Date of experience: June 14, 2017
Australia
1 review
2 helpful votes
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Rip off merchants.
May 28, 2017

Ordered a genuine LG case and what eventually arrived was an extremely poor generic copy. Total Fraudsters.

Date of experience: May 28, 2017
NL
1 review
1 helpful vote
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It was oke
April 12, 2017

My order did come in time, so iam happy. I did even got a track and trace code, so i could follow my order.

Date of experience: April 12, 2017
GB
1 review
4 helpful votes
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I read these reviews before deciding to buy an item, IT WAS A BIG MISTAKE to use this company, I first checked if they had my item in stock, they confirmed, then they posted me the wrong item, then they said they did not have my item in stock, I asked for a refund ( paid with Paypal) but they stopped communicating with me, I had to spend all the time with Paypal communicating to try to get my £27 back, its still ongoing as I was then asked by Paypal to send the item back to some address in Canada at a cost to me of £7.25 not to be refunded, which I am refusing to do and awaiting Paypal intervention... terrible terrible company, DO NOT USE if you value your hard earned cash, Smarty Koo are ripp off merchants only interested in your cash not anything else again DO NOT USE THIS COMPANY!

Date of experience: April 7, 2017
GB
1 review
1 helpful vote
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Bought handsfree kits. Came all scratched and did not work. Company want me
To pay for postage back to Hong Kong to get refund!

Date of experience: March 21, 2017
Italy
1 review
1 helpful vote
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Fake Product
March 17, 2017

I am really disappointed.
I ordered a Apple light pink silicone case for iPhone 6s on february 9th. It has arrived on march 13th. More than a month despite the website ensures a delivery time of max 3 weeks.
All this waiting for a fake case. The camera cut is ruined as well as the apple logo on the back (it protudes, it isn't hollow) and the inner fabric is unsticked from the silicone.
Shame

Date of experience: March 17, 2017
GB
1 review
0 helpful votes
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Fake Otterboxes
January 7, 2017

Ordered two Otterbox Defender cases from this site, took 3 weeks to arrive and clearly not genuine Otters. Buttons don't line up.

Date of experience: January 7, 2017
Illinois
1 review
0 helpful votes
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FAKE PRODUCTS
January 5, 2017

I bought a Apple smart case and was not a real Apple case didn't even work like the real one. Returned case and bought another one at Best Buy for 74 open box so worth it! Lesson learned

Date of experience: January 5, 2017
GB
1 review
1 helpful vote
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Chinese con merchants
January 5, 2017

List themselves as being based in Canada - don't believe it, they are a Hong Kong based company. Ordered a Targus Ipad case as they are about the best on the market, what arrived was a cheap Chinese copy that might with luck survive 2 weeks of light use - not only that but they have the gall to expect ME to pay for tracked return postage from the UK to Canada which is nearly as much as I paid for the damn' thing!

Date of experience: January 5, 2017
Nebraska
2 reviews
0 helpful votes
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Slow shipping package completely damaged. Horrible!

Date of experience: December 30, 2016
Spain
1 review
1 helpful vote
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Carcasas falsas
December 20, 2016

No compres en esta tienda, venden a precio casi de original lo que en realidad es una falsificación. Mala comunicación y lentos en la devolución del dinero. No pierdas ni un segundo a no ser que quieras pagar caro por algo qué realmente o lo vale.

Date of experience: December 20, 2016
Arizona
1 review
1 helpful vote
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Products are not legit customer service contacts are not legitimate they ask you to wait so they can handle all the scams they manage every day. THE POSITIVE reviews are FAKE

Date of experience: December 20, 2016