website thubmnail of Smarty

SmartyReviews 80

1.4
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Smarty Reviews Summary

Smarty has a rating of 1.4 stars from 80 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Smarty most frequently mention credit card and movie tickets. Smarty ranks 692nd among Discount Shopping sites.

service
33
value
32
shipping
25
returns
27
quality
27
Arizona
1 review
5 helpful votes
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BE AWARE
June 10, 2023

I Bought movie tickets online and a pop up came up saying you can receive 15 in cash back I accidentally clicked on it and it sent me to another link I exited out quickly than I was charged 3 times. I tried to cancel I even talked to someone online he said he canceled it and would refund me. I only got back 3 bucks like wtf? Be very careful on clicking things. I'm going to be cancelling my card so they can't continue taking money from me...

Date of experience: June 10, 2023
Imran K. Smarty Rep
over a year old

We are sorry there was some confusion regarding membership fees. For immediate assistance, feel free to reach us at support@joinsmarty.com or call us at (877) 808-0810, and we'll be happy to assist you. Thanks.

Utah
1 review
4 helpful votes
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Scam
May 22, 2023

I don't even know how I signed up for it. They charge me a total of $38 over 2 months. Superhard to track them down to cancel. I had to go through different reviews and I was able to get a phone number from there. The only refunded me $19 not the full
Amount. Here's their phone number to cancel. It's smarty plus.com. *******810

Date of experience: May 22, 2023
Imran K. Smarty Rep
over a year old

We are sorry for the confusion about our services and related benefits. Our goal is to give our members a great experience and help them save more while shopping online. For immediate assistance, feel free to reach us at support@joinsmarty.com or call us at (877) 808-0810, and we'll be happy to assist.

Illinois
1 review
9 helpful votes
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Scam
May 18, 2023

This site is a scam just took money from my account yesterday I didn't purchase anything or never heard about this before

Date of experience: May 18, 2023
Imran K. Smarty Rep
over a year old

We are sorry for the confusion about our services and related benefits. Our goal is to give our members a great experience and help them save more while shopping online. For immediate assistance, feel free to reach us at support@joinsmarty.com or call us at (877) 808-0810, and we'll be happy to assist.

GB
1 review
2 helpful votes
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I have had £19 taken monthly from my ac account, from December to may. This is a scam, i have my bank investigating all my transactions.

Date of experience: May 17, 2023
Imran K. Smarty Rep
over a year old

We're sorry there was some confusion. For immediate assistance, feel free to reach us at support@joinsmarty.com or call us at (877) 808-0810 so we can assist you.

Canada
1 review
2 helpful votes
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Did not know I joined, can not get out without jumping through hoops, sure wish they made it as this hard to join as they make it to quit and Ebay is the one helping them(if I go to site and you advertise them I count you as much to blame as smartyscam)

Date of experience: May 3, 2023
Imran K. Smarty Rep
over a year old

We are sorry for the confusion about our services and related benefits. Our goal is to give our members a great experience and help them save more while shopping online. For immediate assistance, feel free to reach us at support@joinsmarty.com or call us at (877) 808-0810, and we'll be happy to assist.

North Carolina
1 review
3 helpful votes
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Was billed $19.00 per month for the membership in addition to $16.00 for other fees?Canceled membership!

Date of experience: May 3, 2023
Imran K. Smarty Rep
over a year old

We are sorry there was some confusion regarding membership fees. For immediate assistance, feel free to reach us at support@joinsmarty.com or call us at (877) 808-0810, and we'll be happy to assist you. Thanks.

GB
1 review
0 helpful votes
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DONT USE
April 21, 2023

If you get charged £20 you can get on the app £20 back for the payment the immediately make sure your not apart of subscription + on profile on smartycashback then delete your account if you dont get your money bank call up fraud team on your bank they should get your money back if you leave it it would cost you ALOT OF MONEY IF YOU DONT
ALSO trust pilot has rated this app as 4.2 so you might not want to trust them

Date of experience: April 21, 2023
Imran K. Smarty Rep
over a year old

We are sorry for the experience you had. Let us make this right for you. Should you have any feedback, kindly reach us at support@joinsmarty.com or call us at (877) 808-0810 so we can assist you immediately. Thanks.

Rhode Island
1 review
2 helpful votes
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SCAM!
April 17, 2023

I bought movie tickets and was directed to Smarty to get $15 back on my purchase. Well a week later I got a message from my bank for a fraudulent purchase of $19 to Smarty. Wish I had researched the company beforehand!

Date of experience: April 17, 2023
Imran K. Smarty Rep
over a year old

We are sorry for the confusion about our services and related benefits. Our goal is to give our members a great experience and help them save more while shopping online. For immediate assistance, feel free to reach us at support@joinsmarty.com or call us at (877) 808-0810 and we'll be happy to assist.

New York
1 review
0 helpful votes
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SCAM ALERT!
April 14, 2023

Whatever you do, do NOT click on any offers or cashbacks from this company. This company will NOT give you a cashback, but rather, will steal your money. If you purchase something and see a Smarty offer, do NOT fall for it!

Date of experience: April 14, 2023
Imran K. Smarty Rep
over a year old

We are sorry for the confusion about our services and related benefits. Our goal is to give our members a great experience and help them save more while shopping online. For immediate assistance, feel free to reach us at support@joinsmarty.com or call us at (877) 808-0810, and we'll be happy to assist.

New York
1 review
4 helpful votes
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They have no human sympathy, almost destroyed my life and never wanted to allow me withdraw after taking so much from me, glad i got all my money back with the aid of BR0AD0/AK-CAPITAL.C0M they really saved me.

Date of experience: April 10, 2023
Imran K. Smarty Rep
over a year old

We are sorry to hear that your experience was not as expected. Let us make this right for you. Please contact us at support@joinsmarty.com or call us at (877) 808-0810 so that we can assist you.

Washington
1 review
1 helpful vote
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I shop online for Walmart and Krogers thru Instacart. I don't really even recall this place I recall. Sonethibg about a coupon. Uber eats had some coupon offers as well. I never submitted one but looked at something maybe these legit companies have my info supposedly secured. Then boom I m getting charged by donevvipuon place. First,3 charge I didn't even see ilunyik the 19.99. Today not a company wuhh association it owned by this place just took another 15.09. That's so outifik and illegal. I am personally filing complaints to little rock police abd the fraud dept of the FBI. I am elderly this caruues stiffer penalties hopefully they can shop these predators im syre going to try and help them

Date of experience: March 31, 2023
Imran K. Smarty Rep
over a year old

We're sorry there was some confusion. For immediate assistance, feel free to reach us at support@joinsmarty.com or call us at (877) 808-0810 so we can assist you.

GB
1 review
1 helpful vote
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Rubbish site
March 28, 2023

The worst site I have ever been on.
Takes money from your account, and I haven't had any benefits from this site, so i am going to cancel

Date of experience: March 28, 2023
Imran K. Smarty Rep
over a year old

We're sorry there was some confusion. For immediate assistance, feel free to reach us at support@joinsmarty.com or call us at (877) 808-0810 so we can assist you.

Kansas
1 review
7 helpful votes
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There's a number you can call to reverse any money they steal from your account. They took $22 from mine after I bought movie tickets online, they piggybacked off that purchase to get my account info. Disgraceful.

Date of experience: March 23, 2023
Imran K. Smarty Rep
over a year old

We are sorry for the confusion about our services and related benefits. Our goal is to give our members a great experience and help them save more while shopping online. For immediate assistance, feel free to reach us at support@joinsmarty.com or call us at (877) 808-0810, and we'll be happy to assist.

GB
1 review
17 helpful votes
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I have no idea how they got my details. I never created an account or authorised any payments. In this day and age surely banks could put something in place whereby they send an email or message to your online banking and u have to activate authorisation with bio metrics! I can not take screenshots of my bank statements but they have been regular stealing at least 19 pounds a month

Date of experience: March 13, 2023
Imran K. Smarty Rep
over a year old

We are sorry there was some confusion regarding membership fees. For immediate assistance, feel free to reach us at support@joinsmarty.com or call us at (877) 808-0810 and we'll be happy to assist you. Thanks.

Oregon
1 review
5 helpful votes
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SCAM!
February 24, 2023

I have no idea how this company obtained my name or my credit card number. For almost a year, I have had my credit card charged $19.00/mo, in addition to several $3/00/mo, for absolutely nothing! I am a 78 year-old senior who definitely cannot afford this ruse. Be aware of anything having to do with Smarty Cash Back!

Date of experience: February 24, 2023
Imran K. Smarty Rep
over a year old

We are sorry for the confusion about our services and related benefits. Our goal is to give our members a great experience and help them save more while shopping online. For immediate assistance, feel free to reach us at support@joinsmarty.com or call us at (877) 808-0810 and we'll be happy to assist.

Pennsylvania
1 review
2 helpful votes
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WHO ARE THESES PEOPLE?
February 11, 2023

I never signed up for no smarty cash not ever have I heard of this company. I have no idea how they got my debit card info they just tried to take $3 from my account, thankfully I always keep my cards locked! How can I find these folks?

Date of experience: February 11, 2023
Imran K. Smarty Rep
over a year old

We are sorry to hear that your experience was not as expected. Our goal is to give our members a great experience and help them save more while shopping online. For any questions, feel free to reach us directly via support@joinsmarty.com or call us at (877) 808-0810, and we'll be happy to assist you.

GB
1 review
1 helpful vote
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Dishonest and sly
February 8, 2023

This company is run by Indians with the same mentality they show to most people,why aren't these staff vetted and watched more seriously?

Date of experience: February 8, 2023
Imran K. Smarty Rep
over a year old

We are sorry for the experience you had. Our support team is available 24/7. Let us make this right for you. Kindly reach us at support@joinsmarty.com or call us at (877) 808-0810 so that we can assist you. Thanks.

New York
1 review
2 helpful votes
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Scam
February 7, 2023

An add popped up and I declined it. Found out in later months I have been being charged a total of $79 dollars. I called up, the man I spoke to was very dismissive and tried to tell me that there was no money being purchased and once I told him that I had screenshots and a total of $79 missing that went into this "compony" he found it. He said that he'd refund the money and cancel my "subscription" and once I asked him his name he said it and hung up on me. Very rude. They know it's a scam and when they are faced with proof they run away. I will be calling back if I don't see money back in my account in a few days!

Date of experience: February 7, 2023
Imran K. Smarty Rep
over a year old

We are sorry for the confusion about our services and related benefits. Our goal is to give our members a great experience and help them save more while shopping online. For immediate assistance, feel free to reach us at support@joinsmarty.com or call us at (877) 808-0810 and we'll be happy to assist.

California
1 review
3 helpful votes
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This is SCAM.
January 31, 2023

I don't know how they got my credit card and charged $19/month for many months in 2022. I called *******557 and they refunded one month, but pocketed the other $190.
Why does BBB not acting to stop these crooks.

Date of experience: January 31, 2023
Imran K. Smarty Rep
over a year old

We are sorry for the confusion about our services and related benefits. Our goal is to give our members a great experience and help them save more while shopping online. For immediate assistance, feel free to reach us at support@joinsmarty.com or call us at (877) 808-0810 and we'll be happy to assist.

Texas
1 review
5 helpful votes
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I never signed up for this and they have been charging me since October of 2022! I don't even know what it is! Super upset that companies get your info and feel free to take the initiative to sign you up for their service. NO WAY did I ask for this $19.00 a month! No way I did this.

Date of experience: January 23, 2023
Imran K. Smarty Rep
over a year old

We are sorry there was some confusion regarding membership fees. For immediate assistance, feel free to reach us at support@joinsmarty.com or call us at (877) 808-0810 and we'll be happy to assist you. Thanks.