SmartFares has a rating of 3.8 stars from 7,238 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SmartFares most frequently mention good experience, customer service and easy process. SmartFares ranks 5th among Travel sites.
Muy fácil y amigable, llevan a cliente de la mano y excelente servicio post venta
Exelente atención muy mala no me solucionan nada no entiendo si el ticket está pago
Muy buena facil y sencilla me gusta la experiencia que he tenido con la aerolinea
Mí experiencia para la compra no tan agradable y del viaje aún no lo realizó
Proceso de compra muy rápido y tu cele ges precios a comparación de otras plataformas
Muy buena muchas gracias estamos muy contentos con su trabajo
Cuando compre los pasajes era un valos u$. 1126, pero cuando pago era u$ 1400. Por que?
Estoy satisfecho y muy tranquilo es la primera vez q utilizo está empresa
Facil la forma de realizar la reservación en la página
Muy buena atención, magníficos precios, respuesta rápida.
La verdad que es la primera vez que viajo con esta agencia y por el noventa no tengo ninguna queja
Call center excelente atención, escribí y se ocuparon de inmediato de mi dudas excelentes
Me gustó mucho que tengan buenos precios en los vuelos
Realicé la compra sin ningún contratiempo y de forma fácil y económica.
Answer: Smartfares! They will offer a deeply discounted airfare and send you a confirmation number to your email. The next day you will receive an email to call them immediately because they were unable to confirm your flight. When you call them back, they will try to sell you another flight at a much higher price. SCAM SCAM AVOID!
Answer: I could no agree more. They are also very rude. Did not received my confirmation until a day before departure and I had to call them to get it. When I asked how to check in as they booked me with 2 different airlines they responded can you read?
Answer: Dear Customer, Thank you for reaching out to us! We are an IATA-certified travel agency and would be happy to assist you. You can either call or email us at customerservice@smartfares.com, or use this link https://shorturl.at/JmPfK to chat directly with one of our customer support experts, who will be ready to assist you with your booking. We look forward to helping you! Regards, Team Smartfares
Answer: For assistance with this, you can visit our website Smartfares.com and use the chat box to speak with one of our executives. They'll be able to provide you with the necessary information and guide you to a secure payment link. Team - Smartfares
Answer: Yes. They stated because of flight increase they canceled my flights. Then they wanted me to pay a balance of what the new increase was. So disappointing. I paid for four fares. They took the funds from the bank n then canceled my flights.