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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Great service was not what are was expecting from this airline.
Contact help center did not receive coupon... flights were more expensive than if I booked myself... not impressed
Wish there was a way to book 2 flights leaving different days before paying.
Very good experience. Thank you so much. Good communication.
Easy and fast, site was easy to follow and I was able to get a great ticket price
Excelente, rapido y seguro. Luego me llamaron para confirmación.
SmartFares Booking Confirmation - Response Requested (Order ID: NFGWRR) (Confirmación de reserva de SmartFares - Respuesta solicitada (ID de pedido: NFGWRR))
Good experience of booking! Apply with my smartphone was easy … thank you.
Bonjour,
I am not satisfied the displayed price is $1,493.87 CAD! You withdrew the sum of 1 601,12 $ CAD!
I want you to explain to me why!
Its very easy the process of reservation and have the best prices.
Check the options made sure it was the flight I wanted and was able to book easily
Thank you for service.
I found only one problem that made me nervous for a short time. The problem is that almost all links in confirmation emails are non-working.
So far everything has been good. The web page is easy for everyone
I applied online and I got the feedback within the shortest period of time
Its a good website and easy to book your ticket at lowest price
The site was easy to navigate. Booking was quick and easy. I was able to find what I needed for the cheapest price.
Good I'd book with you again and thanks so much guys
Buena experiencia me gusta la rapidez y que aclare. Mis dudas
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members