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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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After 24 hours I have not received email confirmation about my booking flight. I worried about it and asked a support about it. After some time we have resolved the issue. Right now I have my booking info and I can see it on the official Ryanair site in my account.
Next time I would like more transparency in processes. Thanks!
It's easy and fast for the service. Thanks mostly some agency or the service ticket it's hard and rush but yours it's amazing and comfortable. Best regards
Good and easy to use, I was looking for cheap flight and I found it on this site!
Los servicios recibidos han sido excelentes donde todo es como lo esperaba..
Quick and easy process, excellent experience, good customer service and moreover, it is affordable. Especially at this time of the year.
It was great to take the ticket from your site
It was a wonderful experience
Booking was seamless and easy to navigate. Pricing options were laid out in a way that was easy on the eyes.
Changed the date of return after I booked. There wasn't a stop and review option. Heading back one day early now.
It has been a little stressing...I booked but did not get my ticket number
I have doubts because I cannot open the link to verify my Flight
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members