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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Nice one thanks so much for your app and for your support
Good choices at the right airport and the right price
Very easy and quick experience - gave cheapest flights options
Helpful customer service.I got what I asked for thank you
Excelente opción buena aplicación para comprar muy barato
Booking made easier! Quick confirmation & great prices.
Excellent page to found a real alternatives to trip
Very good,I have booked many tickets from your and I believe you make every think easy
Very good experience so far with the online experience.
Fast en smooth procedure and correct. Nice follow up by email.
Fast and good prices. Will recommend to friends and family.
Good experience with smart fares. First time I deal with your company.
It's not my first time with smart, it's always been good for me. I will continue using it!
Muy buena experiencia tuve dudas llama me atendieron en Espanol y me indicaron los pasos a segui.Muchas gracias
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members