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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Safe & Contended, options are wide, rates competitive,Generally satisfying.
Hola buenas tardes, efectivamente si recibí un correo confirmado que se había realizado la reserva; pero lo que no me queda claro, es saber si la compra se efectuara o tendré que esperar un plazo mayor para esa solicitud. Mi duda es que no entiendo porque tengo que reservar unos pasajes de avión si yo los quiero comprar. De que depende que la compra se pueda efectuar? Si me pudieran aclara mi duda lo agradecería ya que es primera vez que me sucede esto al querer comprar unos pasajes aéreos. Quedo atenta a sus comentarios. Gracias
Saludos cordiales
Delmira Parra
I had no problem with my bookings and I'm quite satisfied
Good service, fast. Although I sweat when I read that the tickets had to be issued by the airline first and that there could have been a 24-hour waiting time, it was much faster than that. All good.
I received my tickets so it has been a gods experience.
No muy buena ya que no puedo descargar mi vuelo de y mi número de reserva no es válido según la aplicación pero tengo mi vuel
Tricky website several cost aren't built into the fare. Becareful and read the find print before you book
Muy buena la aplicación pero me gustaría que tengo traductor en español
Micho problema para Reserva con el pago pero tpdo bien
The amount of charged in my credit card was different that showed in the screen of my device. I couldn't call customer service because I didn't have international call service.
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Immediate response to my request. Thank you very much
Was simple, clear, easy to find emails, phone numbers etc. got a good deal on my flight to England from the USA.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members