On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.
SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Me reservo el derecho de opinion me dieron reserva PERO AUN NO LOS TICKETS
I am really greatful! I was expecting and concern about an email confirming my booking. I wrote you and I receive a satisfactory answer. Thanks
Thank you team for doing it. Appreciate the help.
Appreciate the help.
Edtoy contesta Y estoy muy feliz y siempre amable etc
Scam do not use this site to buy tickets. I purchased tickets for Milan just realize the day before they just took my money out and did not even give me flights after I purchased $600 worth of airbnb costs. They lie about not having flights available to accommodate but then turn around and offer the same flight times but for $1200! Of course the story changed about 5 times each time asking i pay more money and not accommodating me. Save yourself the headache and don't use this scam site!
Tickets are available at good prices. The booking process is easy and fast. Very good support from the agents
Do not book anything with them they are scammer they steel money from you and they laughed at you they are really bad people.
Best deal - cheapest flight ticket.
Fast and simple process - require very little information to buy ticket; take less than 24 hours to issue the ticket.
Genial...todo muy bien. De manera satisfactoria la reserva.demoró24hs
Booked a ticket which they didn't issue. They then told me the flight price had doubled so I requested to cancel. They said they had to charge me a $125 void fee when they never issued the ticket at the advertised price. Avoid this at all costs!
My experience booking with SmartFares was very simple and straight forward.
Awesome and fast thank you! It was great experience I'm enjoying working with you thank you very much
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members