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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Made a reservation without baggage accidentally and with cancellation protection option, that I don't need. The agent of a help desk took her time to solve my problem, and also the service to which I've sent my question by mail, has replied me. Thank you
Excellent! Quick! I usually spend hours finding and booking a flight. THis took only minutes!
I booked our flights to Athens, Greece through this site. After comparing prices on various sites, I zeroed in on Smartfare because their price was the best.
You guys are amazing with your customer service you can search your website and you will surely find a discount fare thank you so much
Easy, good prices but not organised well, i afraid that i am not booked yet
Buena, era el sitio que ofrecía vuelos más baratos a la hora y día que yo quería pero ahora con el número de confirmación del vuelo que me dieron voy al sitio web de la aerolínea y no hallo mi reserva... Raro y me pone nerviosa
Amazing and heap site thank you
Relay thank thank you
Good and available flights. Easy to book and received confirmation promptly
That was easy especially for someone who doesn't no this stuff thank you
Really good experience, good service and the attention was clear
It's great.I would book again this was a very pleasant experience
It is a good experience.--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Excellent experience, I recommend this airline! My buy was secured and easy!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members