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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Tickets are way overpriced, I paid $2,473 for 3 adults and a 2year old from Norfolk virginia to Fort Lauderdale. It's ridiculous, and sad. I'm driving next time
No hay un número de atención al cliente que hablen en español
Good work.
Thanks for hard working.
Keep the good work.
Good prices.
Don't do like other websites, as soon as they succeed they will start raising the prices.
So far so good.
Thanks.
Great service, prompt and easy to navigate, i strongly recommend to any one for hassle free flight bookings.
De momento va todo bien y sido accesible, aún no viajo por lo tanto no puedo decir más
Very easy, practical... I was looking flights for los angeles but they were to expensive but here I found a deal and I'm super happy and lucky
Excellent service easy website to navigate--prices were lower than other advertised sites.
Honestly speaking, there were difficulties when making a reservation and questions
I've been charged 79.8$ for an unwanted service (choose my seat) and ive sent an email to refund this service but im still waiting for your response
Espero que tenga buena experiencia por el momento todo bien
Good. But the charge shall be on same SAR not dollars
Booking confirmation was received fast. Process was smooth.
Its cheap so ill see if I have any problems later hopefully its not a scam because I'm going to see my baby girl and I would die if they were canceled or changed last minute
OK it was good, It was easy to book and get conformation
Just finished my booking. We'll see if it works out.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members