• Slingo

Slingo

Overview

Slingo has a rating of 1.46 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Slingo most frequently mention customer service problems. Slingo ranks 174th among Games sites.

  • Service
    8
  • Value
    8
  • Returns
    8
  • Quality
    8

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
1
See all photos
How would you rate Slingo?
Top Positive Review

“Can't reach support& free coins is a joke”

Hope K.
3/8/23

I was playing slingo bingo the lighting slots & when I quiring to get free coins when ur low is a joke the adds go thru & when it's done it just sits there with no x to click on so I back track & it sends me to a an app to down load other games & u don't receive ur coins when u sign out I use to live playing this game online cuz they don't ha e it in the casinos anymore. If I could I give this game -10 stars, look for other games it's not worth it even when it spins for ur daily coins it gives u a low amount & it goes fast so it makes u want to buy & as I said before u can't even get free coins it sends u to adds

Top Critical Review

“AVOID THIS SITE!”

Hayley C.
10/11/22

I have not received my winnings. Withdrawals are left on pending with no communication from anyone. There is no chat, it is a bot and even when you finally connect to a human, the same system generated paragraphs are churned out, it's absolutely pointless. No response to emails. Nothing. Avoid at all costs and don't waste your time and money here.

Reviews (35)

Rating

Timeframe

Other

Thumbnail of user hayleyc119
1 review
3 helpful votes
October 11th, 2022

I have not received my winnings. Withdrawals are left on pending with no communication from anyone. There is no chat, it is a bot and even when you finally connect to a human, the same system generated paragraphs are churned out, it's absolutely pointless. No response to emails. Nothing. Avoid at all costs and don't waste your time and money here.

Service
Value
Returns
Quality
Thumbnail of user rebeccad1438
1 review
0 helpful votes
March 19th, 2023

I have played this game for a while watched the videos like asked to do waited in the line and still nothing, I emailed got a email back saying it is unknown doesn't exist and after all this time still no money. I added two photos but there is more
If I could give zero stars I would.
Don't offer money if you don't pay out

Thumbnail of user boj44
1 review
1 helpful vote
January 21st, 2023

$200 worth in the last 6 months and $15 was my winnings. These guys use to be so good back in the day and now it's just a worthless business. I seriously question why a company is so hungry to be hated. I'm frustrated with the incapacity of this company to live up to their winning rate. I would rather take a wet diarrhea poo then ever see this ticket at another gas station in my forseeable existence in this life. I hope hell treats you well...

Tip for consumers:
df

Products used:
f

Service
Value
Returns
Quality
Thumbnail of user paulw2454
1 review
2 helpful votes
January 17th, 2023

These people are total thieves, avoid at all cost (literally) i deposited £60 and played for a while, got to £60.07, a grand profit of 7p, and decided i would break even, on trying to withdraw i have never encountered such total garbage, they will put every conceivable obstacle in your way to stop this, I've been on 6 weeks trying to get my funds and still nothing, please people avoid this site they are total con artists

Thumbnail of user nathanm612
1 review
1 helpful vote
June 14th, 2022

This is worst casino ever its a con! The worst customer service I have ever seen just play on labrokes never any problems

Tip for consumers:
don't use this site it's a con to get your bank details and if your money goes missing they will blank you

Products used:
free spins that let you win but dont pay you for

Service
Value
Returns
Quality
Thumbnail of user emmaf356
1 review
1 helpful vote
September 11th, 2022

If I could give this sutr 0 stars I $#*!ing would. Most disgusting site I've ever played and I've played loads. £200 in and withdrawn £100 then not even I single bouns. Please STAY the $#*! away from this $#*! $#*! site other wise you'll lose your money. I also screen record mine one bouns I got £2.38 after sending £20.

Service
Value
Returns
Quality
Thumbnail of user geop64
1 review
0 helpful votes
June 27th, 2023

Profited from severe mental health.
This review isn't about gaming or betting.
It's about this companies lack of moral accountability and ethics which fall well short of what would even be considered poor.
This company have retrospectively gained £2,000 in hours through erratic transactions which has been proven to have been lost by an Incapacitated, brain injured Schizophrenic who was psychotic at the time.
This company don't care, they after endless emails have decided that the £2k they have gained from extreme Vulnerabilities means more to them than destroying a young mans recovery and life. They blame everyone,.the bank,my son's GP, me and even my psychotic son, everyone but themselves when they are the company to have profited from such vulnerability. The reason i write this is because companies should always be judged on accountability and ethics. If this company think it's acceptable or moral to gain £2k spent by a brain injured Schizophrenics then they will do absolutely nothing to protect anyone else. The statutory obligations set by the gambling Commision is to protect underage people and Vulnerable people. Yet this company allow £2k to be spent by a new customer then act oblivious and self mitigate when this kind of erratic dangerous spending has a profound impact on the family involved, well in this case "slingo" it was a brain injured, psychotic Schizophrenic. This is the same company white labeled by Skrill on net who have just been fined for socially irresponsibility. They won't learn because they don't care, the only thing they care about is money even when it destroys the most Vulnerable in society.

Tip for consumers:
Immoral

Products used:
Incapacitated spending

Service
Value
Returns
Quality
Thumbnail of user norriem1
1 review
1 helpful vote
January 10th, 2023

TERRIBLE - AVOID. They take days to answer a message - They promised a bonus but it was fake as it didnt appear post deposit, they accepted thousands in dposits but when i tried to withdraw £100 they wanted all sorts of ID. I have been owed £252 since 26th November 2022 and they are refusing to pay out. Incompetent, rude, arrogant, no knowledge and/or compliance with Gambling Commission regulations, most often they are docile, ignorant and are blatantly trying to illegally withhold my monies. Worst customer service I have encountered in 5 years of online betting. AVOID AT ALL COSTS

Thumbnail of user annes903
1 review
6 helpful votes
January 20th, 2021

Won a big win on 1st of January 20th January still refusing to pay out customer service is rubbish
Please don't waste your money on this site
I've contacted a debt collection agency in Gibraltar they can not keep getting away with this I won that money fair and square

Thumbnail of user shirelled2
1 review
0 helpful votes
February 20th, 2023
Verified purchase

As you can see money is still pending and I haven't received a dime of it as of yet. This game is a complete scam and I will be deleting it. How dare you people do this to those that play this game.

Tip for consumers:
It's a scam

Service
Value
Returns
Quality
Thumbnail of user Brianthomson801
1 review
0 helpful votes
June 19th, 2023

Do not deposit on this site
Absolute joke
No-one gets back on messenger
Email the same

How they are not closed down beggers belief
Just scum

Thumbnail of user jackiel548
1 review
1 helpful vote
November 15th, 2022

I have never come across a site so crap. Sent emails and no answer, tried the chat which is only a Bot, no telephone number! Several times tried to withdraw and not been able to.

Service
Value
Returns
Quality
Thumbnail of user lucyp196
1 review
1 helpful vote
June 15th, 2022

Won 200 with free spins used this and won 300 then deposited 40 quid which they put as a bonus and not real money. Tried to chat to them no answer after 2 hours. No way to phone them to complain

Thumbnail of user jackieh751
1 review
0 helpful votes
February 22nd, 2023

I waited weeks for Slingo to pay my first winnings and when it was recognized be them, it's just sitting there with no instructions on how to transfer it to my bank account! Do they stall you for a year or two so you will forget about it or what?

Thumbnail of user nathanj188
1 review
1 helpful vote
January 29th, 2022

Do not apply for a deposit bonus with this site, I signed up and deposited £50 and received a £50 bonus. This bonus can only be used on a select few slots.

I got my balance up to £460 without touching the bonus money only to find out I can't withdraw my money due to an active bonus which can't even be removed off your account. They expect £1500 in wagering just for a £50 bonus which is pretty impossible since you can only gain towards your wagering on the slots they allow you to play where the RTP's are fairly low.

Safe to say I have closed my account and will never touch this vile site again.

Service
Value
Returns
Quality
Thumbnail of user shannonc1048
1 review
1 helpful vote
January 26th, 2023

After playing for about five days and it was time for me to withdraw, they made me watch 30 videos to verify and the day I was supposed to receive the money I wasn't able to open up the app anymore! Total 100% scam and I cannot believe how many websites say it's legit

Thumbnail of user danf148
1 review
1 helpful vote
August 20th, 2018

All bear group casinos are terrible, live chat hardly ever available. If you have an issue cant get anyone have to wait 2 days for reply via email. Slots are very tight on a number of days not just a bad day. Stay away from any bear group casino. If you do get the live chat the customer service agents lie even if you have email evidence.
Be warned!

Thumbnail of user louises74
1 review
0 helpful votes
April 4th, 2018

Spent a fortune on here and the slingo games can be addictive! But when I lowered my deposit limit (trying to be more responsible as i hardly withdrew anything!) which then immediately resulted in them banning my account. Its actually a blessing to me to get away from this awfully run website. BEWARE!

Thumbnail of user mrsk10
1 review
2 helpful votes
June 8th, 2017

Awful site, says deposit failed buy actually come out of bank account. Can't get through on phone to speak to an advisor. Requests PDF format of bank account to show money taken from bank. Won't compensate with a bonus for their error. Says if proven an error then refund will take upto a week and half. Dreadful customer service, Avoid!

Thumbnail of user traceym126
1 review
0 helpful votes
July 27th, 2018

Same as everyone else they ok to take your money but try to get some back your treated like a criminal customer service is awful

Thumbnail of user marcj26
1 review
3 helpful votes
August 27th, 2017

Disgusted to say the least. Spent over £1000 over the past year and won around £100/200 max and withdrew nothing. Got addicted to it as it was fun more than anything. But the payouts are disgusting and for this to be a regulated gambling site is rather laughable. They have took a fortune and they don't send me any bonuses or bonus games anymore! Won't be back. EVER. Shove it.

Thumbnail of user hopek85
1 review
0 helpful votes
March 8th, 2023

I was playing slingo bingo the lighting slots & when I quiring to get free coins when ur low is a joke the adds go thru & when it's done it just sits there with no x to click on so I back track & it sends me to a an app to down load other games & u don't receive ur coins when u sign out I use to live playing this game online cuz they don't ha e it in the casinos anymore. If I could I give this game -10 stars, look for other games it's not worth it even when it spins for ur daily coins it gives u a low amount & it goes fast so it makes u want to buy & as I said before u can't even get free coins it sends u to adds

Thumbnail of user alb2153
1 review
6 helpful votes
January 17th, 2018

My partner has a gambling problem but with my help weve been keeping her online gambling to a sensible weekly amount on slingo! If she wins a few quid if gives her more to play with. However the other day she won £2k and she attempted to withdraw it. After several days of asking for further Id which she has provided they have just closed her account and are refusing to discuss further with her.
Im going to seek legal help and take them through the small claims court. My only worry is that as they are based in Guernsey are they exempt from uk court law?

Thumbnail of user tazg1
1 review
4 helpful votes
October 28th, 2017

Firstly a forced bonus of £5 on sign up/in with NO mention of the wagering requirements or how to get it removed. Result, 600 spins later, £75 deposited of my own cash and £366 in bonus wins sat in the bonus account i cant take out. I just asked support how much i have left to wager to be able to withdraw and the answer was £11,884! Robbers. STAY AWAY!

Thumbnail of user clairew43
1 review
2 helpful votes
March 21st, 2017

Quite happy to take ur money but when it comes to withdrawing...(despite offering documents which even the passport accepted are not good enough) jokers! Please do not deposit

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Kimberly N.
Typically does not respond to reviews

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