Sling TV

We cancelled sling TV, received an email notification our service was cancelled. Two charges came through our account one for a full month of service, one for less than $1. I contacted them, was on the phone more than an hour. Was advised they had no record of my service being cancelled. They asked us to forward our cancellation email to them, right before we did they ask that a screen shot be taken so they know it's not tampered with. In forwarding them this information to *******@sling.com our original email legitimately disappeared. Thank God we had the screen shot because it came back as *******@sling.com was no longer in service. They than asked we email *******@sling.com. They supposedly filled out the paperwork but honestly my gut is telling me to cancel our card and fill out fraud paperwork with our bank. Red flags are going off all over esp because they couldn't advise what the charge less than $1 was for and stated the issues a refund for a different amount when they realized the error, never recieved any credits and honestly why should I pay a fee if it was your error.

I work in banking so maybe that makes me more suspicious than most but I feel uneasy.

I really wish I had done some research on Sling TV before I signed up. The customer service rep who took my call mislead me about the channels and package I bought ($28 per month). Only one live local FOX station with its lame programming, etc. NatGeo, Animal Planet, and the other nature channels rarely had new shows and only past episode reruns. When I decided to cancel they still billed me for another month. They claimed that I had "reactivated" my service when I did not. For the money its really not worth it, unless you aren't that picky about what you watch. I do not feel their customer service staff are honest people and willing to lie to keep your money. I'm a service disabled Marine veteran on limited income and had to file a claim with my bank to get the unauthorized debit of my account reversed. Out of all the channels for my package, there were only a few that had any shows that liked to watch, and even then most were reruns and no new shows where posted to watch. Basically a big rip off and not worth the money & hassles.

I canceled my service back in January I have now been charged for 2 more months for a product I'm not using I contacted them today and they told me I never canceled and that they don't do refunds so I won't be charged next month what bull $#*!

I signed up for Slingtv to watch a football game, but my smart tv and Sling didn't get along. I thought I had cancelled my subscription, but found 3 months later that was not the case. I have called customer service, which pointed me into the direction of billing. Here's the funny thing. BILLING DOES NOT HAVE A PHONE! They do not contact you fro 3-4 business days. When they do respond, they send you a damn survey and asked if they answered your question, every single damn time. Not only did I not get my refund, they ask me to follow them on social media! Worst customer services ever! Who the hell would follow a company after no resolving an issue. They hide behind damn emails. I understand its a business, but damn I am down $300 because i thought I cancelled. NOT ONCE WAS I EVER CONTACTED WARNING ME I WOULD BE CHARGED! It's slezzy business!

The comparison between this app and youtube tv is night and day. They don't give free trial and when asked for a refund--they refused. Don't use this service!

Can't comfortably watch anything without it stopping this is the second time I had sling and for the same reasons I canceled I wish I would've remembered that before adding it again I'm counseling my subscription for next month

1/2 price trial for 30 days has to be prepaid but is not refundable. Your satisfaction is NEVER guaranteed
so Dish gets your $$ and you get to negoiate with th

Sling is the absolutely worst piece of garbage total $#*!, it's impossible to sign in you go through a bunch of bull$#*! just to get on the app total garbage

Constantly goes down. Seems to happen on holidays. Customer service is useless. Extremely rude. Asked about a credit on my bill, said there is not a memo on a credit and hung up on me. Unbelievable.

Never got a single thing to load. What a waste of $25.00. Not one thing has loaded. But update update update. Doesn't do any good. Useless doesn't work scam.

The commercials are absolutely ridiculous! 5-7 minutes a piece at times, when I can watch FreeVee for FREE with little to no commercials and just as many shows.

The service is okay, except for the dvr option. Even though we've paid extra for the dvr option, we cannot fast forward through the commercials - so annoying! Contacting customer service was useless.

Sling TV sucks.

The service is cheap but I cannot believe they make people pay for it. It doesn't work! I had so much trouble watching TV with this service because it wouldn't load shows.

The DVR is a joke! It only records shows sometimes, and the functionality is very finicky in terms of being able to pause or rewind. Sometimes I could; sometimes I couldn't (so, sometimes I'd have just 5 minutes left of a show and if I paused it, it would restart at the very beginning and not allow me to fast forward. That's WITH the DVR option!).

The user interface leaves a lot to be desired. Navigating the UI was a miserable experience because it is so clunky and not at all intuitive, and then there was the issue of basic commands not working. For example, if I searched for a show title, it wouldn't let me hit the "search" button to actually execute the search, or it would allow me to enter two or three letters and then only allow me to navigate to a different menu.

Good luck to anyone trying to use the DVR option. The whole UI for the DVR is so user-unfriendly. It's so hard to actually manage your recordings, add shows, delete shows, etc. None of it makes any sense.

In all seriousness, when I tried to watch TV with this service, it would take me about 20-30 minutes of technical issues before I could even begin watching a show. By the time I would get it working, I didn't have time to watch the show.

Such a half-baked app. Such a rip off.

I only wished I had read the reviews before subscribing to SingTv. I signed up on 9/14/22 at 8:33 pm and canceled the same day at 9:33 pm. They billed me for a month the next day. When I contacted them, I was told refunds are not available even though I only had the service for 1 hour. The reason that I canceled is because the service sucked. You can't just pick shows and add to a list to be watched later. You had to watch when it came on and of course I was not able to rewind, fast foward, or pause what I tried to watch. Also, on the page where you sign up said you have 3 days to cancel before being charged. Even trying to set up recording to the DVR service didn't work. I contacted their customer service and was told that was not on their website and I couldn't receive a refund. I want to warn others before they fall victim to this service. DO NOT SUBSCRIBE TO SLINGTV. I will be reporting them to the Better Business Burea

Had sling TV but canceled after 7 day trail cause it freezes so much can't watch TV shows and if I'm not watching live tv it plays the same commercial every so many mins an louder each time I'm most only complaining cause it freezes so much and I know it's now our WiFi cause I can't watch Netflix and it not freeze at all so I'll never again get sling and I've passed the word along to people and family I know not to ever get sling TV