Sling TV

I have had constant issues with sling from the channel not loading to shows set to record not in the DVR. Tried to contact them and got nothing. No way to retain customers. Negative rating.

I am sick of this service and after this month I will never pay for it again! The customer service sucks and I am going to have dispute the charges through my bank!

DONT DONT DONT DONT. Cant stress that enough. Hands down absolutely worst product. Sobis the firestick/box for that matter. Every every day needs to be rebotted. Constantly kicking me off the show i am watching stating i turned on slung on a other device so i cant watch sling on the tv. I never turned on sling on another device. I have the atrongest internet and router available and sling still cant keep up. Shows r always stopping and starting. Dont get this product.

Have been basically happy with my Sling Service for 5+ years. Apparently I must of been one of a handful of customers that was pleased with them. The small glitches and minor annoyances were tolerable as I usually attributed the issues to the FORMER horrible internet provider.
Tried to remove an add-on yesterday before my billing cycle went in to effect. After multiple attempts to remove it, the manage add-on's option did not delete it. I tried again multiple times again before I was to be charged again, to no avail.
Of course there was no customer servcie #contact and was forced to address the issue through Chat. They basically told me that there were no attempts to change it and I was out of luck. Chat did manage to send a Customer Service # that ended up being even worse. They were rude and obviously could not have cared less about the situatuion. It was a softball issue - delete and issue a credit or refund. Happy customer.
Looks like I will be a former Unhappy customer; I can understand the 1.19 rating now.

Terrible Service and Customer Service ( Specially Jimmy)... you buy it to watch world cup and it does not even stream for the whole length. And worst ever customer service possible with the most unhelpful unsympathetic robotic people hired for this job. SHAME ON YOU SLING TV for fleecing people of their money so that even if they dont consume your content since your service SUCKS, you still DO NOT RETURN their money and hold them HOSTAGE!

Ok so I'm an old confused man. Signed up for sling orange, turns out I needed blue. Easy fix right? Not with sling! So I'm out 40.00 and they say they can't fix it. Should have gone with you tube

I had monthly subscription with them. In May there was a promotion going on which was cheaper than the monthly option if I signed up for an year. I availed that option and cancelled my monthly subscription. I received an email confirmation in May stating my connection was disconnected. I was reviewing my credit card account yesterday and saw they have charged me in June, July and August. I called them and asked for a refund, but they would not refund my money. Also the reason they gave for charging me was that one of my devices attempted to connect to Sling because of which they re-activated the connection. I asked them to delete my card information. Also put a block on this merchant. This company is a fraud
1. They kept my credit card on file, even after I disconnected my service. I automatically assume, when any company closes the account they would not keep my payment information
2. Without my authorization, they started charging my card again. If I would not have noticed, they would have kept milking me
3. What is the guarantee that they have actually deleted my card information from their system now, and they wont automatically start charging me after few weeks

This is really scary.

Account was hacked as they do not offer MFA on account access. Was advised to enable parental controls to prevent unauthorized purchases when I called about my plan being changed and PPV events being charged to my account. (why would I look at the parental controls if I am not a parent? Call it account security if that is what Sling is using it for. It is an intentionally misleading title. And only prevents unauthorized purchases, account would still be accessible to hacks without MFA on the account) Was told they can only give me back the last month worth of charges from the extra services added when my plan was changed. When looking into the issue, customer support mentioned that they could see my account was hacked and being accessed by 100 devices in other countries. Still would not issue refund for PPV events that I did not order and did not stream on any of my devices. They are profiting off of hacked accounts in this manner. I have been a customer for 6-7 years with no changes to my plan up until it was hacked. I have never disputed any bills until I was hacked. They obviously do not care about their customers security, ostensibly because they are profiting off of their lack of security features and putting their customers at financial risk.

Clumsy interface and sky can coverage not the real games. Avoid at all costs Hulu tv is better or YouTube. Made the mistake with the nba and nhl playoffs. Don't do the same mistake.

The website says 5$ off for the first month. I subscribed to that but I was charged fully. Also, the channels are frequently out of service.
Not worth the money!

They should call it BodyCastTv because it is that broken.

DVR rarely works; if you forward/rewind too much, the audio/video gets out of sync, or stops working altogether... assuming it even loads your recorded content without error.
And "recording" is no better. It often starts/stop recording at wrong time, leaving me with half an episode or the first or last 10 minutes is chopped off. But most of the time I don't know what it recorded because it won't even play the video at all.

Too many issues but generally the same problems they had two years ago and never bothered to fix.

Poorly ran company. They literally fail in every possible way. Its like they take a sad song and make it worse. With a Board of Directors that think 8 track and VHS still have a chance, and a short list of reviews on indeed tell me this is a sub-par place to work, and a sub-par app experience. Using the app proves these facts.

Hulu/Netflix/EVERYONE else works just fine on my large selection of hardware. Even the illegal pirate sites provide better service and they are free. 1983 called and wants its 1200 BAUD MODEM disconnected from the slow broken mess you are selling to people.

Sling is worst in service. I feel sad that I did not read the review here before but want to save others from my experience. I subscribed Sling 6 days before and app never worked. I updated several times but its keeps on hanging. My 7 day trial period was today and when i cancelled what I see is charge has already been made. I talked to their customer service which is not customer service at all, they are bunch of people with some lines provided to say on phone. They say you have been charged at 10:42 am and you unsubscribed at 11; 15 am so we will charge. VERY VERY Disappointing and UNPORFESSIONAL Sling. This is not America way. NEVER EVER SUBSCRIBE WITH KIND of COMPANY. Where customers are just used as tissues.

They take all your money and gift cards.
I had a $50 gift card. I redeemed it a few days BEFORE my next billing date. I get an email a couple days later stating if I want to continue watching live tv... my gift card is expiring soon. I would need to update my account by adding a new credit card or another gift card!
I signed into my account and above my account details it stated I have service up until December 12,2017...
This isnt the first time they stole a gift card and store credit away from me. I honestly believed I made the mistake the first time during my free trial week.
Bottom line... Sling TV is nice to watch live tv (sometimes) at a decent price, but they are trained thieves who are taught to NEVER EVER refund a single paying customer. At this rate, I may as well go back to cable... Ill at least get decent customer service that arent afraid to CREDIT my account.
READ ALL OF THESE REVIEWS. I wish I had!
DO NOT TRY SLING TV! STAY AWAY FROM THIS TRASH!

Signed up on November 9th for 7 free trial days, after playing with for a few hours found it NOT to be a good value to say the least, SO I CANCELED IT THE SAME DAY AND RECEIVED AN EMAIL CONFIRMATION STATING SUCH.( I signed up for Youtube TV, much better service a value for your money). TODAY I LOOKED AT MY CREDIT CARD TO STATEMENT AND SLING CHARGED ME EVEN THOUGH I CANCELED THE SAME DAY. I SHOULD OF EXPECTED THIS SINCE SLING IS OWNED BY DISH NETWORK... STAY AWAY!

We cancelled sling TV, received an email notification our service was cancelled. Two charges came through our account one for a full month of service, one for less than $1. I contacted them, was on the phone more than an hour. Was advised they had no record of my service being cancelled. They asked us to forward our cancellation email to them, right before we did they ask that a screen shot be taken so they know it's not tampered with. In forwarding them this information to *******@sling.com our original email legitimately disappeared. Thank God we had the screen shot because it came back as *******@sling.com was no longer in service. They than asked we email *******@sling.com. They supposedly filled out the paperwork but honestly my gut is telling me to cancel our card and fill out fraud paperwork with our bank. Red flags are going off all over esp because they couldn't advise what the charge less than $1 was for and stated the issues a refund for a different amount when they realized the error, never recieved any credits and honestly why should I pay a fee if it was your error.

I work in banking so maybe that makes me more suspicious than most but I feel uneasy.