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Pennsylvania
1 review
5 helpful votes
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I despise commercials. We all do. When my favorite show starts a commercial, I switch channels, but Sling makes you watch all the commercials before you can actually switch to the next program. They show the commercial in a smaller window and keep playing the sound even if it is 5 to 7 minutes of continuous commercials. They lock you out of progressing. I hate this and thus I now hate the products that are being force fed to me.

Date of experience: June 15, 2023
Washington
1 review
3 helpful votes
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This is my first 24 hours as a new customer: When shows freeze and you're forced to reboot (which has now happened three times), pre-recorded/on-demand shows have the fast-forward function disabled, so you're forced to start from the beginning and watch all that you've just viewed. I've have a two week free intro package. I can't see myself joining the "Sling Family" with these types of frustrations.

Date of experience: March 24, 2019
Idaho
1 review
1 helpful vote
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Sling offers channels I get back home and costs less than installing cable for my roku tv. However it consistently buffers, doesn't allow me to rewind or fast forward, and exits out completely while I'm still watching. Please fix your damn bugs and give me what I paid for!

Date of experience: September 18, 2019
California
3 reviews
8 helpful votes
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Even with all the spotty signals, Sling has found a way to offer you a more troublesome experience. Sling recently changed their channel lineup guide and now it's far more difficult and time consuming to see what's on and what's coming on at a later time. It's obvious that some so-called graphics person decided on what looked good to them rather than what may make the consumer viewing experience better. It's so bad, that after 4 years of being on Sling, I will be moving my business elsewhere very soon. If you have the choice, look for something else.

Date of experience: August 30, 2021
SandDab D.
California
147 reviews
108 helpful votes
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In literally 2 minutes, had a $19.99 replacement for my $120/mo cable. I don't like TV anymore, but Sling satisfies my wife's habit while she continues to quit too. Looked into 'long-range' digital antennas, but they're better suited for flatland folks.

Date of experience: March 5, 2016
Massachusetts
1 review
0 helpful votes
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Sort of ok
April 24, 2023

Mostly sling tv works. Occasionally, it goes off the rails and just tells you it can't connect (this is not a wifi issue). The recording feature is awful. I record Struggle Meals and it routinely cuts out half way through the show and starts when at the end of another episode. The biggest bonus of I get NBC. If it weren't for that, I would go to Philo.

Date of experience: April 23, 2023
New York
2 reviews
14 helpful votes
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I had the service for 3 months and during this time they offered a free Roku. I asked them about the promo and they wanted my credit card info to " confirm" account.
Instead of getting my Roku, they tried to charge me again for a subscription I was paid up to and current. Apparently the transaction was declined. They canceled my service but then refunded me the rest of my subscription that I had paid. Their operation made no sense. Not sure what this company is up to or where their service center is located.
In hindsight, I'm glad my credit card flagged them as suspicious and denied their charge.
The concept of Slingbox is appealing but I think there needs to be some competitors. Slingbox has a ton of bugs, doesn't run smoothly and their customer services appear shady.

Date of experience: December 19, 2016
Massachusetts
1 review
1 helpful vote
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There is not a night during prime time that the signal cuts out on major network NBC. Never resolved only getting worst. Not my network in the house it's business fast it is the transmission. Ruins the programing makes you avoid watching.

Date of experience: March 23, 2021
Ohio
3 reviews
31 helpful votes
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Afordable TV~!
January 19, 2016

When my "basic cable" went up to $80 a month I started looking around. I live in a wooded, rural area, so I can't use either an antenna or a dish. I got a roku ($50) and for $20 a month (and an internet connection) I can get both real time and streaming channels. No contracts, month-to-month payment. It doesn't replace broadcast TV or cable, but it is a real alternative. Downside, only works on 1 devise at a time (remember when we watched TV together as a family) and Sling doesn't transmit the big 3 (ABC, NBC, CBS), Check out the stations it does have, (ESPN, Disney, Lifetime) and the ability to add HBO for $15 a month at a time. Love it!

Date of experience: January 19, 2016
New York
2 reviews
0 helpful votes
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I only subscribed to Sling.com for Wimbledon 2023, but after YEARS of dissatisfaction with ESPN, I have to say that Sling.com's coverage of Wimbledon 2023 was OUTSTANDING. I saw the BEST matches up close and personal compared to the diciest matches on ESPN on court 300. The only thing that surpasses Sling's coverage was HBO's coverage of Wimbledon years ago. That, too, was outstanding. I will subscribe to it every year going forward for Wimbledon. Thank you, Sling.com, for Wimbledon. Tennis is one of the few secret pleasures and you allowed me to watch the very best of it. Thank you kindly.

Date of experience: July 14, 2023
Oklahoma
1 review
0 helpful votes
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Bought a gift card I can't use it but they want me to pay an extra $90 untilt theyI get it figured out not gonna happen at the lady was reading a Teleprompter or something like a robot the whole time I just hung up on her finally talked to someone with some sense I'll just go to a different service tired of this ahi& every other month dealing with something that was not my fault that they want me to pay for my service twice cause my payment went past my due date no it didn't your gift card system is messed up AGAIN

Date of experience: August 2, 2023
Oregon
2 reviews
3 helpful votes
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ZERO STARS!
September 9, 2023

Worst streaming service ever! Borderline scam. Customer service literally told me " sorry, nothing more we can do...we will start a ticket & you will be contacted via email".crickets... I have screaming fast & stable fiber internet.

Date of experience: September 9, 2023
California
2 reviews
1 helpful vote
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Can't remove services
June 28, 2022

I can't cancel services on the website. I tried on Chrome, Edge and Firefox. No browser worked. Everytime I clicked "Review" to see the changes the page says "Oops there was an error, refresh page" Never works. This has been broken for a very long time and I'm sure they know about it. Sucks to pay for services you don't use.

Date of experience: June 28, 2022
California
2 reviews
6 helpful votes
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I signed up for the 7 day free trial and cancelled after one day because it was not what we needed. I was charged $40 despite cancellation. I spent over an hour talking to customer service, who unapologetically explained they have a "no refunds" policy, with no exceptions.

This clearly is not a successful business model and I'd be extremely wary of ever signing up for a service who has a policy like this. It's also incredibly difficult reaching customer service.

Date of experience: April 22, 2023
Michigan
1 review
2 helpful votes
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I wish I would have read reviews before signing up for a 5 month "deal". I assumed I would be able to see my team (Ohio State) since the advertisement was for college football. Ohio State is a well recognized brand but almost none of their games are available. 1 on big ten network. The local channels also cannot be streamed in my zip code for some other inexplicable reason. The process should include a way to indicate what you want to watch and you should be able to see if it is a match.

Date of experience: September 8, 2023
Alaska
2 reviews
1 helpful vote
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This is one of the worst streaming companies I have had to deal with. Amazon, Netflix, and Hulu don't treat their customer like that. Only sling charge you for the service I never used, they are saying, because it is in their policy, with no refund whatsoever. People do your homework before signing up with Sling. I wish I could give them no star at all.

Date of experience: February 16, 2024
Michigan
2 reviews
13 helpful votes
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I've been with Sling for 5 weeks so I could watch ESPN. Very frustrating! Lots of drops outs. Weird sound. Internet plug-in failures. Watching tennis finals I had to re-boot every 15 minutes or less. When it crashes it often freezes the O/S on my Mac. I'm dropping them.

Date of experience: January 29, 2017
Illinois
1 review
3 helpful votes
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Tried this for the 7 day free trial and did not like it so I cancelled my Subscription and they continued to charge me for 3 months of service. Then they would only refund one month! Absolutely a scam. Never use them!

Date of experience: April 18, 2017
Oregon
1 review
1 helpful vote
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BIG RIPOFF
May 12, 2023

If I could give ZERO star, I would! I only tried their "free" trial period for 24 hours, could not find my favorite channels, cancelled subscription, but they still charged me for the full first month! Frequent glitches with those annoying "we'll be right back" blackouts. Stay away from Sling!

Date of experience: May 12, 2023
California
1 review
0 helpful votes
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Sling attracts customers with false promises... it says once you have Sony Liv u will have access to all exclusive web originals on the channel... however that is not true... they take that away post 1 week... i am damn sure if had taken one of their expensive packages they would have come back... these guys are liars and scammers... i can only pray they go in losses.

Date of experience: March 16, 2021

Overview

Sling TV has a rating of 1.4 stars from 533 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sling TV most frequently mention customer service, credit card and free trial. Sling TV ranks 332nd among TV Shows sites.

service
193
value
193
shipping
55
returns
107
quality
173
+40