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Nevada
1 review
1 helpful vote
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Watching ESPN is a painful experience
November 1, 2022

Really only got this service to watch MNF. Almost to a fault, the game cuts in the middle of action to a stream of commercials. Total waist of time, money and frustration. Recording rarely works, you pause and it freezes, have to restart. A number of times it stops as it thinks I am streaming on another device (I use Chromecast from my iphone). Not worth the hassle. Cancelled, will not be back.

Date of experience: November 1, 2022
South Carolina
1 review
0 helpful votes
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Wake up ready to watch college football to find out ESPN had dropped Sling. Sling's customer service is non existent at this time. You cannot talk to a human and the website does not let you change the package. A total failure.

Date of experience: October 1, 2022
Illinois
1 review
1 helpful vote
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Viscous cycle
June 1, 2021

Deleted it two years ago because of the app never working correctly. Tried to give sling another chance. Only to be put in a circle of pages saying "you already have an expired account. Restart to pick a subscription" and "create new account page". Literally takes you to register a new account. Obviously already in use lol never seen such a poorly made app. Anyone using this is being robbed of their money and time.

Date of experience: June 1, 2021
Florida
1 review
0 helpful votes
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Crooks!
September 19, 2017

Ordered Sling on 9/15. Paid for overnight delivery of the Roku device. 9/19 and still waiting for delivery. Support line hangs up every time. Could only reach them on new order line and they told me that overnight really means 2 or more days, even though that was a lower cost shipping option. Only conclusion is that they stole my money for overnight to pay for longer shipping. Criminal! Crooks!

Date of experience: September 19, 2017
New York
1 review
0 helpful votes
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Not what they said
March 24, 2023

We had gotten it to watch the super bowl. Only problem is that you could only watch it the next day after it aired... Then, Good luck on getting a hold of customer service to o cancel your subscription! I was on hold to
2 separate times with no answer. So now I'm paying for another month of something we don't use

Date of experience: March 24, 2023
Illinois
1 review
2 helpful votes
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Extremely Unreliable
February 26, 2023

Once again, sling TV app not working on my Samsung smart TV. I don't even get circling anymore, just a black screen. It's happening more and more. My other TV, much older, and the Sling app works great with Comcast flex box. The service is really pretty stinky. Definitely not worth 40 bucks a month. Looks like I'll be switching again. Fabulous

Date of experience: February 26, 2023
New York
1 review
0 helpful votes
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I signed up for a 1st month $20 promotion and was charged $44. I immediately cancelled bc they didn't live up to $20 promotion or a refund. Just spoke with a rep after waiting a few days for an email response and they agreed with my issue but did nothing since it in the fine print. Sling Blade is a better name for this business. Buyer beware!

Date of experience: October 29, 2023
South Carolina
1 review
0 helpful votes
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Terrible technical support and quality…I tried to sing up and watch a football game…I could never get my devices to connect…. After 45 minutes I cancelled and they billed me for the month…. Tried to contact to dispute and get no help…. They just said sorry you prepaid and it will expire in 30 days…. My bank stopped the card payment…I would not ever use or recommend Sling…

Date of experience: September 5, 2022
Illinois
2 reviews
4 helpful votes
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The service itself is fine. Nothing special, just fine. No surprise then that when a problem does come up (in our case an error code) they had no interest in fixing it or offering a refund. We contacted them multiple times concerning the same issue. It was an error that they needed to resolve, not something we could fix on our end. Finally cancelled and moved to a different service.

Date of experience: January 6, 2024
California
4 reviews
6 helpful votes
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Sling owned by failing DISH is not worth the money. Not even at half off for the month trial. Bought a month to watch NBA playoffs and nothing but trouble, stalls, drops, "not authorized" errors. What a joke this service is

Date of experience: May 10, 2023
California
1 review
0 helpful votes
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I've been a customer of Sling for years now but will be ending my membership. The reason? For starters they've blocked out the actual channels I'm paying for on their Home Page (which has always been there until a few days ago) and replaced with sports (I'm not interested), their suggestions, things they want to sell us, etc. etc. And now, what I'm actually paying for has been relegated to the "left hand side" text only line-up. Not working for me... After calling their "customer support" I was basically told that "that's the way it is... and it's been that way for a year (not true)). I suppose it's for the best, I'll save the money fee and say goodbye now.

Date of experience: January 13, 2023
New York
1 review
4 helpful votes
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Sling TV service is so/so at best and their customer support is completely worthless. They bill everything in advance and totally unwilling to work with customers on any issues - service or billing. They are a complete racket and should be shut down! Avoid this service at all cost.

Date of experience: March 23, 2017
California
1 review
0 helpful votes
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Do Not Use Sling TV!
September 11, 2022

I am a Brit on vacation in the US trying to watch F1. Sling TV was recommended as the best way to do this. I created an account, signed up to "Orange" and loaded the app.
However, all the app does is try to connect to my Sling Box which I don't have. The blurb says just use the app to connect on line and you're good to go!
In the first place, the app is not compatible with Safari 15, so I used Chrome and that doesn't work either.
So after paying for a month's subscription ($17.50) I cannot access Sling TV!
It's a ripoff!
Do not even attempt to use it. Run away, screaming!

Date of experience: September 11, 2022
Louisiana
2 reviews
4 helpful votes
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Sling is unethical
September 6, 2020

Do not subscribe to Sling TV if you care your money. They will add an unavoidable commercial which will force you to miss your favorite show. YouTube is much better and more loyal; if you are paying you don't have to see the commercials. Customer care do not resolve the issue but rather disconnect the call. Never seen such unprofessional attitude from any other company.

Date of experience: September 6, 2020
California
1 review
1 helpful vote
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Like the rest of the reviews, stay away. Had an issue with the account setup, tried to appeal to common sense and customer support but they were not interested in anything but charging my credit card.

Date of experience: August 30, 2017
Nevada
1 review
2 helpful votes
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I found that I was being charged a $19.99 recurrent fee for Sling TV yet I did not sign up for these services with any of my e-mail accounts. I called customer service and was told that they will not tell me what e-mail address was used to initiate my service. I provided them with all of the e-mail addresses I have, and was told none of these was used. Thus, I am unable to follow-up with this e-mail provider and will have to vigilantly check my monthly statements to make sure Sling TV does not bill me for another false account. I was offered a refund of the most recent month, but not for the past months in which I did not notice this recurrent charge. This is very disappointing and poor customer service, and there are possibly fraudulent billing practices occurring.

Date of experience: May 28, 2018
Michigan
1 review
0 helpful votes
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Free Trial is a scam
January 8, 2018

$109 later, no cancellation for service that freezes and buffers all the time. The free trail doesn't count if you use the premium channels during the first 7 days. Customer service rude and would not let me speak to a supervisor. Not a company worthy of your time or money.

Date of experience: January 8, 2018
Arkansas
1 review
4 helpful votes
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I cancelled Showtime a few days after I subscribed to it. I checked my bank statement in May and saw that I continued to be charged. They will not refund or issue credit for my over payment. Customer service hides behind policy. Numan was the last customer service supervisor that I spoke with.

Date of experience: May 22, 2020
Hawaii
1 review
1 helpful vote
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I missed the cancelation deadline by 2 days and sling automatically renews your subscription, So, basically I have to pay for another month. I have not watched it for months and yet they would not give me a refund for my subscription or a credit for the next time I signed up. No phone customer service. Just chat in the Philippines and they have no authority to do any refunds. Not a very friendly customer friendly company. Beware if you sign up. No flexibility on their policies.

Date of experience: February 12, 2023
Tennessee
1 review
0 helpful votes
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Sling has a decent selection of channels, but if anything goes wrong with the login or a TV error shows on the screen it is difficult to find a solution to the problem. The "chat" feature is absolutely useless, there is no feedback capability whatsoever. This is the second time I have tried Sling and it will probably be my last.

Date of experience: April 23, 2023

Overview

Sling TV has a rating of 1.4 stars from 533 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sling TV most frequently mention customer service, credit card and free trial. Sling TV ranks 332nd among TV Shows sites.

service
193
value
193
shipping
55
returns
107
quality
173
+40