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Pennsylvania
29 reviews
145 helpful votes
Follow Francis T L.
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I wanna know the reason why they are taking more than what the monthly bill's worth. All I have is the Basic Blue package with the Hollywood package because I wanted the H&I channel, they force ABC despite the fact that I didn't want ABC, $51 per month, but they take more than it's valued, can't sign in, can't do anything, can't even watch your shows without that distasteful buffering or the We'll be back message thrown in your face! And now they won't even let you manage the account, let alone cancel it?! I say, it's time to fight back and put Dish/Sling out of business once and for all!

Date of experience: September 3, 2023
Texas
1 review
0 helpful votes
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Money! When you call to ask for a supervisor then they say no one is available. DO NOT GET FOR IT DOES NOT WORK AND IS A SCAM! I am contacting the BBB for they stole 55.00 dollars from me. THE service just plays for a minute then goes round and round.
I am getting a lawyer to sue this trash piece of S__T company.
BLUE SLING TV

Date of experience: April 20, 2024
South Carolina
1 review
0 helpful votes
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DON'T do it. What ever you do DON'T do it. You will have many regrets. If you do make sure you cancel twice. Not just once but twice on two separate days if you cancel online. They are scumbags and that's putting it nicely.

Date of experience: March 5, 2022
Illinois
1 review
1 helpful vote
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I was never able to view the ppv program and did not even know if the purchase was final because I kept being kicked out of the server due to high traffic. I even had security footage that I showed the support staff and still no refund. Had to report the charge as fraud to my bank.

Date of experience: August 30, 2017
Louisiana
1 review
2 helpful votes
Follow Traci W.
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Total Scam...
July 10, 2017

Don not fall for the free trail offer. We canceled the Free Trial offer in the allotted time frame but the re activation button on the remote was hit and my card charged, I immediately canceled the service but was told NO REFUNDS! What? This was an authorized charge and no service was used. Horrible customer service! Had to dispute with my credit card company.

Date of experience: July 10, 2017
California
1 review
11 helpful votes
Follow Jen T.
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Terrible service. Your sling service stops working, and they do absolutely nothing to help solve the issue.
Strongly recommend AGAINST sling TV unless you want to be driven nuts by their completely inept and rude customer service.

When there is a problem - They give you no tracking number for the issue, and NEVER contact you back. Worthless waste of time. AVOID! I've had Silng TV for 5 years now, and I'm leaving Sling. Not worth the hassle.

Date of experience: August 10, 2023
Georgia
1 review
0 helpful votes
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Bogus
January 28, 2024

Sling took my money. I paid for both packages. Sling stopped providing me fox 5 Atl. And they wouldn't give me my money back. Sling stated that it was and IP problem (lying). No other channel is being affected.
This is exactly why I'm canceling my subscription.

Date of experience: January 28, 2024
Pennsylvania
1 review
0 helpful votes
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My grandson and I decided to watch Willy Wonka on Sling. Everything was fine until the first advertising intermission. Sling showed DVD after DVD of adult titles. "Magic Mike", "Girls Trip", "Zoolander", etc.
Maybe Sling should look into matching their advertising with the content of the shows being watched!

Date of experience: December 31, 2023
California
1 review
2 helpful votes
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Screw you over
November 8, 2017

I was charged before the trial was over called spoke to manager i was just suppose to try it out and they did not want to refund me even if deadline was a couple of minutes they gave me a diffrent date to cancel and time was not my fault now im - almost $50

Date of experience: November 8, 2017
Arizona
1 review
0 helpful votes
Follow Lora L.
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Did the prepay for 2 months with free Roku device. After being disappointed with the programming and numerous incidents of freezing, I canceled and requested a refund less than 24 hours later. They refused & said I agreed to non refundable terms. Spoke to a supervisor who was useless and rude, emailed, chatted and called sling support and was told sorry, no refunds. Made a post on their Facebook page which has now disappeared and rather than make it right, Jonathan G just kept arguing with me. I felt like I was dealing with a 16 year old and it wouldn't surprise me if that was the case. Bottom Line-they are scammers and thieves and don't deserve even 1 star.

Date of experience: October 9, 2017
Colorado
1 review
0 helpful votes
Follow Piper C.
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I have had constant problems with Sling on both my laptop and smart tv. The app crashes, eternally buffers, won't stay installed, and does not save your place if you need to stop watching mid show. The audio and video will not be synced or the video will freeze all together while the audio continues on. I tried to close the app and restart, but it was so frozen I had to unplug my AppleTV. I'm young and tech savvy, but this service is so poor there's nothing that can make it work properly.
Now, I've tried to cancel my subscription online and, of course, the website is malfunctioning. When I click "cancel subscription" a wordless black box pops up without further instruction or confirmation. I had to chat with a rep to cancel my subscription. It really burns me when a company is so sleazy that they try to trap their customers into autorenewing subscriptions. Stay away!

Date of experience: September 24, 2017
New York
24 reviews
31 helpful votes
Follow Rob L.
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App is terrible on TV and laptop, glitchy as heck. Sound is gone sometimes, spinning wheel of death occurs too frequently (and I'm hard wired into Fios 1 gig internet speed, not wifi). It freezes, gets blurry or pixelated, simply not worth it.

Date of experience: October 16, 2022
Oklahoma
1 review
0 helpful votes
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Terrible
October 8, 2023

I keep giving you guys a chance because you are less expensive, but I'm never using your service again! I only signed up for your service to get NFL Redzone and the service is terrible. It freezes, times out and boots me out of the game. Meanwhile, I have guest joining me to watch and it's just fukn embarrassing. I have the fastest broadband you can find in my city. I work from home with multiple devices all year long so you can't use that as an excuse. Un$#*!ingbelievable! I switched to Hulu last year and I will switch back to them again! I gave you my money in an economy where everything is increasingly getting more expensive, trusting that you would improve over previous years but it's the same $#*!!

Date of experience: October 8, 2023
Massachusetts
1 review
0 helpful votes
Follow SURESH B.
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Wish I had read the reviews on before subscribing to Sling's free Roku offer with 2 months prepay. I bought it believing I was going to see the World Cup, Wimbledon and then possibly keep the subscription. When I discovered within a few hours that I could only get a few World Cup matches (and of course not the most important ones) I tried to cancel but they would not budge.

I could not have imagined that a 'major' player in the US market with a lot of competition could have such a poor and inflexible customer service policy. If a customer can't get what they want from your service and made a mistake and told you in a timely manner then it is a no-brainer to refund.

BTW: I'll be sure to read yelp reviews before I purchase something again because it shows an accurate review of Sling. Other review sites appear to be advertising for the companies themselves! Perhaps this why Sling gets a 4 stars review on one site when it is in effect 0 stars.

Date of experience: July 2, 2018
New York
1 review
0 helpful votes
Follow Tina C.
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After many calls and lots of research and questions my husband and I signed up for sling. I asked the woman specifically about local channels and I was told that for an extra hundred dollars I could buy an air tv2 and an antennae and I would receive all of my local channels. We waited 5 days got it and then NOTHING. No extra channels. Called sling after speaking to 5 different people we got Danika the Global Expert, not kidding thats her title, on the phone. We explained the situation and asked if we could return the antennae and she said no. Period. End of story. And apparently she does not have a boss. The buck stopped with her. So I asked her what should we do with this equipment your people had us buy that is useless. She said I understand your frustration but I cant help you. Think long and hard before you let them rip you off too.

Date of experience: March 16, 2020
Georgia
1 review
2 helpful votes
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Ditto
October 14, 2017

Just to repeat, do not use this service. We too tried to do just the free trial and thought that we needed to call back to confirm our service only to find out that they had billed us for a full month. They refused to refund the money so we canceled our service and have contacted American Express to help us recover the funds and to put a block on any future charges they might try to apply. We never received any remote in the mail or roku so we didn't know that they had charged us until we saw our credit card statement. Although customer service wasn't rude, they were useless in resolving the billing issue. This is not the type of underhanded business anyone wants or should do business with. Stay away!

Date of experience: October 14, 2017
Ohio
3 reviews
31 helpful votes
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Afordable TV~!
January 19, 2016

When my "basic cable" went up to $80 a month I started looking around. I live in a wooded, rural area, so I can't use either an antenna or a dish. I got a roku ($50) and for $20 a month (and an internet connection) I can get both real time and streaming channels. No contracts, month-to-month payment. It doesn't replace broadcast TV or cable, but it is a real alternative. Downside, only works on 1 devise at a time (remember when we watched TV together as a family) and Sling doesn't transmit the big 3 (ABC, NBC, CBS), Check out the stations it does have, (ESPN, Disney, Lifetime) and the ability to add HBO for $15 a month at a time. Love it!

Date of experience: January 19, 2016
Virginia
1 review
1 helpful vote
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DON'T DO IT!
August 11, 2017

I did the 7 day FREE trial to try this out and on the 7thy day I cancelled it. However they STILL charged my card and then refused to give me a refund! Apparently it's in the agreement that they do not give refunds but the customer service rep put me on hold to ask her supervisor about a refund... so they can give them, they just refuse to do so. This company is a joke and a crook! Don't trust them!

Date of experience: August 11, 2017
Delaware
11 reviews
54 helpful votes
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Slimy
December 28, 2016

I signed up for a 14 day trial in which I had to set up a credit card in the event I wanted to keep it. I wasn't happy with the channels and I removed it from my feed and list after 3 days. They have since tried to bill my card after contacting them to let them know that I didn't have any need to keep the service. I saved all email from them including my confirmation of cancellation. They still tried to bill my card, which is unethical behavior and I feel it is my duty as a consumer to report it.

Date of experience: December 28, 2016
Michigan
1 review
2 helpful votes
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Believe the reviews-SCAM!
September 9, 2023

When I called to order sling, I was told I'd be able to watch the University of Michigan football in my area. Sign up, and wouldn't you know it's nowhere to be found. I called and said hey, you guys told me I would be able to watch it and they said sorry no refunds. I am so so frustrated. And they honestly could care less about your complaints.

Date of experience: September 9, 2023

Overview

Sling TV has a rating of 1.4 stars from 533 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sling TV most frequently mention customer service, credit card and free trial. Sling TV ranks 331st among TV Shows sites.

service
193
value
193
shipping
55
returns
107
quality
173
+40