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Arizona
1 review
0 helpful votes
Follow Ryan N.
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Grrrrr... this company does not care one bit about their clients. Cancelled on the 7th day as I wanted to test it out, still got charged the monthly fee. Was going to possibly get about 20-30 accounts for vacation rentals I own but not after dealing with their awful CS. Bad move Sling...

Date of experience: October 3, 2017
Arizona
1 review
2 helpful votes
Follow Zahid R.
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Horrible horrible horrible user interface. Worst picture quality, terrible dvr can't rewind can't forward. No local channel. Only one steaming just so bad experience
If one compare this sling service against youtubetv they will know how bad alive is compared to other steaming services

Don't waste a single penny on this pos. Cancel before any free tryout period

Date of experience: May 31, 2021
Maryland
1 review
3 helpful votes
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Horrible In all ways
September 5, 2020

Horrible, only use if you are on a limited budget. You will experience alot of freeze & black screens, cutoffs, delays& very limited dvr of only 50 hours. Customer Service is now not live and stinks. No refunds or credit offered or given for the drops or poor service.No international component. Does not work in other countries I've traveled too. Just absolutely sucks. I spoken from my heart and customer. I only liked it for the history channel.

Date of experience: September 5, 2020
Connecticut
1 review
2 helpful votes
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Slick tv makes me sick
January 29, 2018

This statement on their website made me subscribe:
"So, you've decided that Sling TV isn't right for you. And you're wondering how to cancel the service, maybe even before your free trial period has run out. Canceling the cable replacement service is simple. Just follow these steps. Jul 14,2017
How to Cancel Sling TV - Tom's Guide
https://www.tomsguide.com/us/how-to-cancel-sling-tv,news-*******.html"
I cancelled my service two days after but slick tv won't refund me, thieves! Run from sling tv

Date of experience: January 29, 2018
District of Columbia
1 review
1 helpful vote
Follow Todd R.
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Sling TV is a good idea to give former cable customers a reasonable option to enjoy the most-preferred channels, but it is poorly executed, with the inability to record programs on certain channels, sports contests that exceed their time allotment cut off prematurely at the top of the hour, 5 seconds of frozen air at the top and bottom of every hour, and outages without being willing to give customers credits. Most consumers want to purchase their channels a la carte, and while Sling has gotten closer to that than cable ever did, its business model is ultimately flawed once media production companies start selling subscriptions directly. Until then, viewers shouldn't have to put up with Sling's poor execution of service.

Date of experience: May 22, 2023
Georgia
1 review
2 helpful votes
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I cancelled my 7-day free trial on the 7th day but they say it needed to be done by 4:08 pm (who comes up with this?) and I called at 7:00 pm. So they charged me 34.99 for 3 hours of service! They refused to reverse it even at the supervisory level. BAD policy and BAD customer service. DO NOT SIGN UP for this service.

Date of experience: July 31, 2017
South Carolina
1 review
1 helpful vote
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Sling sucks
August 20, 2017

TV is decent but their policies are awful. They will draft your account monthly without any notifications. I'm fairly certain I canceled my account then realized months later had been being charged. Called and while I told them I cancelled and they could see i had not used the service they would still not refund my money. They said i would have to provide the six month old email they sent confirming my cancelation. I don't keep emails from six months ago and I doubt many others do. Shady business practices. Anywhere legit would send an email every time your account was drafted.

Date of experience: August 20, 2017
Colorado
2 reviews
2 helpful votes
Follow Renee S.
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Had sling tv, then prices went up.
Most of the programing you are paying for are re runs for tv shows, that were on the air 40 or more years ago. Most shows I had seen originally and have seen the re-runs numberous times for free. Now these people want you to pay them to see them again? Bad programing. You are basically paying for what you saw for free years ago. They have a few shows, like CNN and FOX. But those shows aren't worth paying 40.00 just to watch them. I cancelled, but kept the free down load, but every time I turn on Sling, I have to go through a screen asking if I want to re prescribe. Tired of that. Going to unload the program all together.

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Date of experience: January 2, 2024
Florida
1 review
4 helpful votes
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SCAM!
March 25, 2017

I normally do not write reviews, but this I can not let go. Please do not sign up for company they keep charging my account and refuse to refund. I have tried to cancel this subscription but the charges keep coming out. The customer service is terrible and the streaming sucks.

Date of experience: March 25, 2017
Massachusetts
1 review
0 helpful votes
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Worse App
December 20, 2022

I got this app to watch FIFA and most games weren't recorded and many times the games were recorded dates after the game was already played. Also, during the games the time would jump forward making me miss a lot of the game. Awful experience. Spend your money somewhere else.

Date of experience: December 20, 2022
Idaho
1 review
1 helpful vote
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I forgot to cancel my SlingTV for the 2nd month, and they helped out with refunding it. Note that this was their first-time courtesy, so I don't know if they can do this again. Anyway, the guy was really polite and made reassured me that he was there to help me. The call probably took about 3-5 minutes which was really quick! I'm not sure about their other representatives, but mine was really great. As for the actual service, I think the pricing is still a lot for me. I only watched it for the NBA finals. There were also a lot of errors while the game was streaming.

Date of experience: June 16, 2022
Virginia
2 reviews
4 helpful votes
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It just doesn't work reliably, and their help pages don't help. We have a very-consistent 150 Mbps connection and Sling drops out regularly. When it's working, it's good, but we seem to have an issue just about every single day we use it. Sometimes the dropout goes away on its own, and other times we just have to give up watching TV. Speed tests reveal no problem when this happens, and often times we aren't even using any other bandwidth when it happens. It's just bad software imo. I constantly hope the next update will fix everything, but nothing has changed so far...

Date of experience: August 5, 2019
North Carolina
1 review
0 helpful votes
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I received a gift card for Sling for $25, which covers the first month of service. However, when I went to redeem the gift card, Sling automatically took the promotion away. Apparently, even though my mom purchased one month of service for me for $25 in the form of a card, Sling will not honor the $20 first month promotion. They force you to spend another $20-25 dollars, effectively making double on the fact that you purchased the gift card! This is disingenuous and fraud. I spoke with agents over chat and they informed me that it was not possible to allow me to use the gift card with a promotional offer. They also informed me that they could not refund me for the amount of the gift card.

Date of experience: February 18, 2024
Florida
1 review
1 helpful vote
Follow Eric F.
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Ive had it for a few months to give it a try. The service has slow downloads that your programs will stop every 10 mins. Its like being on the internet back in 1996 with the buffering. It also has problems streaming video to cromecast between the audio and video. Its like watching a very bad dubbed movie. Customer service will give you the run around and all kinds of excuses but with an IT background I saw the BS they where shoveling. In addition my directv, cbs, Netflix and Hulu all stream just fine. Terrible service and the customer service was no help.

Date of experience: December 16, 2017
California
1 review
1 helpful vote
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Also was charged $80 for a PPV fight that myself or my husband did not make. I had assumed that my two-year-old son had accidentally made the purchase. However, after reading the previous review, I wonder if sling is engaged in shady business. They would not refund or cancel the charge, even though it was billed yesterday and the fight doesn't take place until tomorrow. I filed a complaint with my credit card company and canceled my service.

Date of experience: September 14, 2017
Arizona
1 review
0 helpful votes
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No NFL games
October 29, 2023

I pay for the Orange and Blue packages on Sling so we can watch NFL games but today I find I can't get them. I called & they said they are blacked out! What? Why? Isn't this why I pay to watch? The Cardinals game is on free TV but not on Sling! I have been able to watch all the games before but today no!

I asked about next week's games but they can't tell me if I will be able to see them. This is the whole reason I am paying for Sling. I used to do the Hulu live. They didn't show all the games but I got to see some.

Date of experience: October 29, 2023
Pennsylvania
0 reviews
0 helpful votes
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About service
November 27, 2023

You should be able to get your money back when you get use it only use it for 2 hours and never got to watch any football or anything on there so I think your pro your message in sucks you service sucks and I would recommend you to my worst enemy

Date of experience: November 27, 2023
North Carolina
1 review
0 helpful votes
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Buffering and freeze ups
October 16, 2021

Sling buffers and freezes up during every sports event that watch. I have to reset my roku every time this happens. As a result I miss parts of my live event. There going to say it's my enternet but this only happens when I watch Sling. Netflix, Hulu YouTube never has a problem. If it were not for my wife wanting to keep it I would cancel this crap. I hate Sling

Date of experience: October 16, 2021
California
1 review
2 helpful votes
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Watching the Penn State vs. Iowa football game, close game, and the Sling broadcast stops in the last few minutes! It looks like they only allocated a certain number of minutes and when the time limit was reached the broadcast was stopped! Unbelievable.

Date of experience: October 12, 2019
Michigan
1 review
0 helpful votes
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I signed up for the 7-day trial to evaluate the service. Cancelled the trial on the seventh day (Sunday to Sunday). Unfortunately, I guess Sling counts the minutes for the trial period because I cancelled a few hours too late. I noticed that when I cancelled, it said I could use the service for another 30 days. Apparently I was already charged for the next month. When I contacted customer service, I was told that they would not refund my money since I already signed in once during the trial. Even though I cancelled a few hours after the trial was p and never used the service, they were not accommodating at all. Just bad customer service. I fell for it. These free trials are just a way for these companies to get at least one month of fees out of people if they happen to forget to cancel. Never again. And shame on Sling for not refunding money for services that will not be used. They could have easily shut down my account and refunded my money.

Date of experience: October 8, 2017

Overview

Sling TV has a rating of 1.4 stars from 533 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sling TV most frequently mention customer service, credit card and free trial. Sling TV ranks 332nd among TV Shows sites.

service
193
value
193
shipping
55
returns
107
quality
173
+40