Sling TV

Sling TV charged me $33 in 2023 when I accidentally reactivated my service with them. Even though I canceled the service as soon as I received the notice, they refused to refund me the money, not even partially. They (Sling TV customer service agent and manager) used legal terms to threaten me that it was my mistake. So they charged me $33 for less than one hour of service.

So I gave sling TV 2 stars because they have definitely saved me money on not paying for cable... however,,, you definitely get what you pay for. I can't watch anything on VH1 right now... which is irritating me. Channels load a lot... that is also annoying. I definitely don't feel like $150 per month is fair for cable ONLY- but if you are offering a service for a cheaper price it should not include poor quality. If you offer a service, I should receive that service regardless. I like having a cheaper bill but miss having the convenience of watching what I want when ever I choose,

This streamer sucks, freezes, sound out of sink, forgets my account. I bought this service to live stream MSNBC which is only available on paid cable services and a few streaming services with live streams. They can't do basic streaming, the sound does not sync, often MSNBC is not available, the steam freezes, Sling freezes so you have to move off the station. YUCK! I have very fast and reliable fiber optic internet, new Roku TV's, none of my other services have these problems.

I tried the free trial to see if I could watch the football game on my phone since I was away from TV that Sunday... I signed up only to find that the game, on a local channel, was unavailable. I decided to cancel the same night online and got confirmation on screen that my free trial was suspended. I when tried to sign on and it said I wasn't in the system. A week later my card was being charged so I went online and cancelled again... This time I received an email confirming but it was cancellation 30 days out. After seeing other reviews, after the fact, I am sure this is by design. Don't even do it... Poor customer service, won't refund, no local channels, and what seems to be predatory practice.

My account was hacked and charged for an extra subscription. I went in an unsubscribed immediately but was still charged until the end of the month. Customer service told me they don't do any refunds even if you were hacked because they are a prepaid service. Don't use sling!

Aug 25,2022. Went to cancel my account today. I could not do it through the website. You cancel, it then takes you to a question page of why you cancelled. You answer, and then are looped back to the question page without confirmation of anything. I had to "chat" with someone online to actually cancel the account. I also had to "chat" with someone to remove the credit card information. You google and find a video that calls for changing your browser and browser settings, This reminded me VERY MUCH of what happened to me many years ago with comcast over the phone (will not let you cancel without answering questions). Also, opinion now, their programming is crazy overpriced unless you like specific types of sports.

Almost impossible to get support. If you have T-Mobile home internet, Sling is not compatible. You need a static IP address. Sling "support" will not tell you this information. I have spent 4 hours trying to rectify this issue to no avail. Sling is not a good option for streaming tv. STAY AWAY!

I paid my bill and the next day had no service I called 6 times and was told that they are allowed to take your money and not provide you service or a refund and they don't give you credit when the service loss was on their end what is that and there customer service representative suck they are nasty none of them speak English and they don't know what they are doing don't get sling actually everyone should get together and start a class action lawsuit against them and shut them down

I started sling for the trail and for some reason my account compromised and someone purchased a rental Mayweather v McGregor which begins at Saturday, Aug 26,9:00 PM EDT. It is 08/25/2017 and 2:14 PM when I am writing this review. I called immediately and asked the customer service to refund me back the amount of purchase which was 99.99$ and they denied and said we can not refund. Is this a joke? How can you not refund for something which is not yet started and you did not watch. Worst customer service ever. I changed my password but I will never go to sling again.

After starting the "free trial" and realizing the quality was horrible and I was watching more commercials than the scheduled programs I canceled the trial. Days later I was charged $55 for a service I canceled before the renewal was supposed to take place. They refuse to refund my money and informed me that I should have canceled at least one more day sooner to insure they did their job and canceled it in time... even though it's automated. I won't be doing business with these con artist again.

Cancelled subscription, didn't take my card off file, restarted service without my authorization. Wouldn't give me a refund, no security measures, no escalations, customer service rude as f. I would advise you to stream elsewhere. The service sucks, prices and add ons are way too high for what's offered. Frequent price increases and again customer service is anally rude.

I have had sling for months and DVR never worked. I Have contacted customer support a number of times and no help. They say there sending to Tech Support but I found Tech support never notifies you when it is corrected or that there working on it. And to date the DVR still don't work. Both on teh TV and Computer.

Worthless. Free, and pay money. Waste of time and hard earned money. Two thumbs down then you make me check a box saying this is my honest opinion yes. Honest opinion is you suck as streaming service. Garbage! Unchecked the box at the bottom. Can't finish the review unless I click the button. You need a scape goat to click the box at the bottom! I'll check the box, only way this review will make it to you crusty $#*!s. Really! All around a highly disappointing time. I'll take the hit. Guaranteed, I'm not the only one to leave a review like this.

I subscribed to get coverage of Denver Broncos. Then they told me because a game is carried by CBS, they won't carry that game. I bought both Orange and Blue packages, and paid for the extra Sports package. They wouldn't agree to refund my subscription money when I cancelled. I had just cancelled Hulu to subscribe to Sling because they were less expensive - what a mistake!

Cancelled service in August to get local stations for college football. All good. Love new service. Who knew buffering was not standard streaming behavior?
We have Roku with Sling button. Wife has Alzheimers and pressed the button as default way to turn on TV.
Turns out Sling kept payment card on file and deactivated account.
A week ago I called for a refund and asked card be removed from account as I could not do so from web. 2as told would take 10 business days. Got refund and cancellation.
Same scenario q week later, did I mention Alzheimer's, and no refund, no apology and refusal to escalate to a supervisor. They cite my wife's 90 minutes of viewing 'Friends,' as reason not to refund.

Terrible, terrible company.

When you cancel call CSR and demand payment method be removed for reason above and just general data security.

This service sucks. It's extremely unreliable and half the time I can't even watch the shows I've recorded, frequently giving and error message and "please try again later." From what I've read from others, the customer service is abysmal. Will definitely be canceling this to try out Hulu' s new tv service.

Update since cancelling: I canceled at the beginning of December and mid January I was charged again. Upon looking at the account, it showed my account was somehow active again. I contacted customer support and they requested my original cancellation email and said they would refund me for the past two months (which was a surprise as most people say they won't issue refunds) So customer service was better than expected but still would not recommend subscribing to this service.