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California
1 review
2 helpful votes
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Signed up for 7-day trial. On the last day I tried to log in to cancel, but the website wasn't working. I called. I was told that my trial had expired at 2:11 that afternoon and that I'd been charged and nothing could be done about it. I then talked to a supervisor, who also said nothing could be done. Plus the service is bad. The image froze often while streaming and even went black sometimes. Friends had signed up to watch the NBA finals, but were unable to watch the first game because of an issue with ESPN3 - but there was no message on the website or on the company voice mail.

Date of experience: June 18, 2017
North Carolina
1 review
0 helpful votes
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I have been duped one too many times by Sling's cancelation failures. They have set up a cancelation system that does not cancel your credit card from billing you! I was not refunded my money when this happened to me on 2/19/24. They stole my money using this easy to cancel system! BEWARE!

Date of experience: February 25, 2024
California
1 review
0 helpful votes
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I'm quitting Sling. Trying to watch the Australian Open and twice they have cut to advertising in the most critical times of the match. In the tie breaker of the 2nd set they went to an add at match Point! How stupid and frustrating. They could have waited 30 seconds more.

Date of experience: January 30, 2022
Nebraska
1 review
2 helpful votes
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In my prior experience with Sling, it wasn't too bad. However, my recent encounter with them suggests that they have become excessively profit-driven, bombarding viewers with an overwhelming number of commercials.

During my attempt to watch just two episodes of Gold Rush, I was subjected to an astonishing 40+ COMMERCIALS. This relentless advertising onslaught almost dissuades me from watching TV altogether... It's frustrating, to say the least.

Date of experience: July 25, 2023
b b.
Alabama
1 review
1 helpful vote
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They keep all info on you and will refuse to delete it. Hackers paradise. They say they will delete CC when requested,but not account info.They don't seem to understand that its your info and no theirs to do with as they please.Maybe sell it?

Date of experience: September 7, 2017
Alabama
2 reviews
0 helpful votes
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Very clunky
September 1, 2023

I am dissatisfied, when I visit sling app I feel like it does not really want me there. Every time I watch a partial program the app puts partial programs to finish when I return. Where is the content of new streaming programs? Hard to navigate and super clunky all arround.
I give sling 2 stars

Date of experience: September 1, 2023
New York
1 review
0 helpful votes
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Stay away from slingtv
September 26, 2017

I cancelled my subscription on the 23 I have email confirmation of that. On the 25 charges pop up on my bank I call and get no where. Telling me I restarted services which I didn't. I had to open a fraud case with my bank

Date of experience: September 26, 2017
Virginia
1 review
0 helpful votes
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We signed up for the trial and were charged before it ended. We called, while still in our trial, canceled and were told it's against their policy to issue refunds. It's been 4 months and we are still calling every month to make sure they cancel and they are still refusing refunds. They assured us a week ago there would be no more charges last week and another payment posted today! The customer service number wait is usually 30 min or more every time we call. We have decided to dispute the charges with a bank to get all of our money back and to block them ourselves. Theives!

Date of experience: January 14, 2024
Wisconsin
1 review
0 helpful votes
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Horrible service for football fans. They didn't have any cbs channels even though they advertise like their program is good for sports. I couldn't get a refund even though I only used it one day. 0/10

Date of experience: September 18, 2023
Massachusetts
1 review
0 helpful votes
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So I decided to take sling up on its free tv until 8/20/22. On the page where you check out it gave me the rundown on charges that will occur after the promotion. I was charged right away and did not receive any free viewing days. I immediately contacted customer service and was told I was not qualified for a promotion even though the checkout page said amount after promotion. I then asked since they took the money already can they just change the billing date for the next month, I was told no, and was hung up on by a rude customer service representative. I feel I have been scammed at this point. It's not sling tv it's scamtv. Best to stay away.

Date of experience: August 16, 2022
California
1 review
1 helpful vote
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Shady Merchant
November 20, 2017

SlingTV lured me in with a $200 credit when purchased a new TV. I accidentally selected one premium package and they charged me 6 months the value of the package. I canceled right away but they don't issue refunds. This is insane because I didn't sign up for a 6 month plan and they're pitch is month to month contract. I resent this service that charges for services not rendered. This shady merchant needs to be exposed.

Date of experience: November 20, 2017
Texas
1 review
0 helpful votes
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They don't care
December 18, 2023

Had sling for many years off and on...went to watch it and it says someone from overseas tried to sign in.then code 10- 1,code 403.etc...called and no one can help asked for $ prorated nope...they are scams and thieves...

Date of experience: December 18, 2023
Missouri
1 review
0 helpful votes
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I have been lied to on multiple instances from sling tv and their customer service is the worst. They don't have the power to fix anything and essentially tell you "too bad". I bought the AirTV player before I experienced this. Please stay away from this terrible company.

Date of experience: September 22, 2017
Washington
1 review
2 helpful votes
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Bait and Switch
June 15, 2017

This has happened twice now where they start you with a menu and then take it away. The latest for everyone to know about is that the Elrey Network, effective 06/14/17 it taken away and put in "Comedy Extra" and now they want you to pay extra for it. It's basically a horror movie channel and how that gets into Comedy Extra is beyond me. It's definitely not for childred. Example, they have been playing a "Saws" marathon. You may want to look in different directions, I'm going to cancel my service.

Date of experience: June 15, 2017
Colorado
1 review
0 helpful votes
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Horrible
September 8, 2022

The biggest rip off I've seen. They claim their price of $50 per month is the lowest price for cable. What they don't tell you is it takes 10mb of data every time you watch It. Hulu uses 1mb. True hulu is more per month but in the long run if you watch sling every day your bill would be $1000 per month. These people should be in prison. Better yet let God deal with their deceit. Karma is a s. O. b.

Date of experience: September 8, 2022
Colorado
1 review
4 helpful votes
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I signed up for a 3 month "deal" and decided not to renew. The TV access went blank after 3 months, so I figured that was that. But Sling TV continued to bill me monthly. When I called, they said the account was automatically reinstated on the same day the 3 months was over, because I failed to call (or go online) to cancel. They should have notified me when they automatically reinstated my service dates. They should not have continued to bill me if they were not going to continue to provide the service. They said I should have read the small print... Buyer beware!

Date of experience: February 16, 2019
Indiana
1 review
0 helpful votes
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Rip off
May 30, 2022

I paid for a ppv show last night. It's always been attached to our next bill, but this time, they took payment immediately. We start watching the show and not even halfway in, my partner falls asleep so we stop the show to finish it the next day, since it's always been available for 48 hours after it starts. We log into sling to finish the show, and the show is no longer available. So we paid $50 for nothing and there's no way to fix it. Truly awful. This is thievery.

Date of experience: May 30, 2022
Sandra W.
Arizona
1 review
3 helpful votes
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Sure Sling, we've heard that line before. You can watch Fox, you can pay extra and watch sports....then you black it out? Finished with this nightmare and I'll never go back to Sling when we end it! They can say anything then take EVERYTHING off!

Date of experience: September 26, 2019
Colorado
1 review
2 helpful votes
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I paid for a service they took channels away like fs1 and 2 and didn't not compensate to give free channels a credit or anything else. They took my money. This is criminal and I am in the process of sueing them

Date of experience: September 27, 2019
Michigan
1 review
2 helpful votes
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Go somewhere else
October 30, 2019

If you come into a show late, they put all the ads on you missed. I tuned in to the news and watched 7 (SEVEN) ads before it went to the broadcast. It stalls a LOT, especially after a batch of ads. I have talked to the help, used the one help and NO its not my internet which is high speed and no other streaming service has issues.

Date of experience: October 30, 2019

Overview

Sling TV has a rating of 1.4 stars from 533 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sling TV most frequently mention customer service, credit card and free trial. Sling TV ranks 332nd among TV Shows sites.

service
193
value
193
shipping
55
returns
107
quality
173
+40