Overview
SKYLUX Travel has a rating of 4.8 stars from 2,648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and best price. SKYLUX Travel ranks 4th among Travel Agency sites.
So far I am very pleased with the service McCoy provided me. I hope I do not have any problem. Thank you
I thought Billy was great to work with. Did what he said he would.
P.s. Purchase date was not February 25 2022
Enzo is the best... so kind, patient, caring, and so professional and helpful... I will call him every time. God bless you!
The agent was so helpful and made everything clear and easy for me so I will refer this website to my friends
Nicole was extremely helpful and efficient! I would work with her again.
Thank you so much for your review! We're thrilled to hear that Nicole provided you with such helpful and efficient service.
I booked late and in a hurry but the staff did their utmost to assist.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
Great job. Very professional. Help me with everything. He answered me for all my questions.
Excellent job.
Thanks a lot for sharing your excellent impression on our services! The agent you worked with would be so pleased to hear your kind words and also will be happy to assist you once again!
Jake is very responsive, even on his day off. Numerous emails and permutations, but he was still willing to help.
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
Contacted Nikita by email; his response was quick and thorough.
Many thanks for being our customer and taking your time to leave us a positive feedback! Your satisfaction is our goal and we are so happy we've been able to achieve it!
Agent Jamie was very professional & precise. He's patient & answered all my questions. I see a future of booking my flights thru Skylux.
Thank you for the great review! We wish you safe travels.
Always very responsive and able to accommodate requests! Always timely!
We are so grateful for your kind words. Thanks for sharing your review with us and the community
We have been using Liam for business class tickets for a couple of years now and the price can't be beat and the service is excellent.
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
Very responsive, listens to the customer's wishes, and will work with the customer to reach the desired result.
TJ was awesome. He gave me options and offered me a great airfare on carriers i preferred.
I especially appreciate his responsiveness
A great job
Thank you for the great review! Safe travels.
Great customer service and follow up from Sean. He was great.
Thank you for letting us know how you think we are doing. We're delighted that customers like you are having a great experience.
My experience was absolutely stellar. I will use skylux for all my travel needs! Thorough and attentive!
My agent Mahi was quick and responsive. He communicated well and promised to keep in touch as he updates the seating arrangement when available.
Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
Albus responded very quickly to my online request and followed through very quickly with the flights we were looking for. Overall a fine experience.
We're delighted to hear that you had a fine experience and that Albus was able to respond quickly to your online request and follow through promptly with the flights you were looking for.
Rudolph is truly the differentiator. Pricing, responsive, great attitude and empathy sums up the experience..
We're really grateful and appreciate you taking the time to share your rating with us!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
- Visit Website
- Wilmington, DE, United States
- Edit business info
Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
As of Today: served 1.9 million+ customers, with 500+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are happy to hear such words about Billy,Thank you.