Overview
SKYLUX Travel has a rating of 4.8 stars from 2,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 4th among Travel Agency sites.
I purchased a ticket to fly to London and back to US. The flight was cancelled due to COVID-19. The company refuses to refund the money and does not respond to emails or phone calls
Quick, Efficient, Friendly!
Rob was a great help in getting options fast.
My guy Ace helped me with a very complicated travel to Portugal from San Diego with my dog. I could not have navigated it without him.
Thank you for your feedback! We're thrilled to hear that Ace was able to assist you with your complicated travel plans to Portugal from San Diego, especially with your dog.
Angel was very helpful, great at follow up, and very reliable. I will be happy to refer her (in fact, I already have), and to work with her again!
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Was a pleasure to work with Andrew, he did an exceptional job for me and my husband. We will reach him for our future travel as well.
I was having a hard time finding flights that included business on all legs of my trip and Marlon found them for me! He really was helpful!
We are glad Marlon has helped you with your trip and the services provided are appreciated.
Sunshine helped me book flights for my whole family for our vacation to Italy. She was very helpful and kept in touch every step of the way
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive review and feedback."
I had the opportunity to book an international trip with lots of moving parts with Cooper. He did such a great job at every step...I recommend him!
Thank you so much for your positive feedback.
Mario was awesome. His ability to make things happen was above and beyond any other experience I have had. He makes trip planning so easy.
Elton was super helpful. He helped me book my tickets to bangkok got me great price as well. Il be definitely using his help again.
We are glad that our agent Elton was able to meet your expectations. Thank you so much for your positive feedback!
I've bought 3 business class tickets with SkyluxTravel for an amazing price and had a smooth experience. I can't wait for my next trip!
Good. My questions answered by the representative promptly and completely. He found tickets at a price better than I was able to find on my own.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive review and feedback.
This is the second trip that Samson has assisted us with…he is very patient, responsive and does an excellent job arranging our flights
Thanks a lot for sharing your great impression on Samson's assistance and many thanks for your loyalty! We are so glad for your satisfaction!
Ray
Was great to work with and saved us so much money. Thanks for your great help!
Will most surely use them again.
Jesima is nice person who helped me to buy ticket from JFK to Ahmedabad. She really helped me to get the ticket
Thanks Jesima
Thank you so much for your kind words! We are glad we could assist you in purchasing your ticket.
Nicholas was very patient and helpful. I had to change dates a couple of times and he just kept looking fir new solutions
With prices so high these days, I was thrilled to get a price less than half of what the airlines wanted to Italy.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Victor gave me all the options and suggestions needed to make an informed decision.
Will definitely use this service in the future.
We are happy that Victor has provided you with such a wonderful experience.
Fox was my agent. Went above and beyond to make sure I could get my tickets reserved ant a very discounted price!
All questions answered, process was flawless and ticket was great price. WIll definitely use them again. Plus hotel suggestions were good too.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
As of Today: served 1.9 million+ customers, with 500+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sanjeev A., please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@skyluxtravel.com. Thank you in advance!