SKYLUX Travel has a rating of 4.8 stars from 2,552 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
My experience with SKYLUX has been EXCELLENT. The Customer rep was very knowlegeble, very friendly, persuasive but not pushy. Vienna understands customer requirements very well.
I delt with my SkyLux agent and he was highly attentive to my needs. I appreciate that he understood what I was requesting, and provided plenty of options on flights. Organizing the payment was probably one of the easiest parts of the process. While I did think the insurance was a little expensive, I do think this is an important part of an international trip, as one never knows. Great job SkyLux, I'll be purchasing again!
Thank you so much for your thoughtful feedback! We're so glad to hear that the agent was attentive to your needs and provided you with a variety of flight options. It's also great to know that the payment process was smooth and easy for you.
Got a good price on Business Class travel. Agent Bella handled a fairly complicated international travel plan and got me the best price
What a pleasure to hear about your positive experience with Bella! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!
I have had multiple experiences booking with skylux and all have been great, my agent provides multiple choices and revisions when needed and always comes up with great seats and routes.
I have been using SkyLux Travel for my international travel booking. I found Andrew Pierce, Travel Agent at SkyLux very helpful in all my dealings. He is courteous, friendly, approachable, and very professional.
Our agents are trained to produce a great result to the customer's satisfaction and we appreciate them a lot! Thank you very much for cooperating with us and sharing your great impression on our assistance!
My agent Nicole provided the best experience in making things work, she was attentive to my request/needs, she returned phone calls and made sure that all my questions were addressed. She also made a follow up call to reassure that my trip was confirmed via email.
Dear Customer, Thank you for sharing your feedback with us. We appreciate your input and are pleased to hear about your experience. We value your business and look forward to serving you again in the future.
I am trying to coordinate a Japan trip for 3 families with different itineraries. Cheth was both professional and personable. Cheth was able to provide solutions for all my iterative requests and helped me derive the best opportunity that worked for each family.
Dear Customer, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.
Nancy was committed to finding us the most reasonably priced airfare that met our travel requirements, including setting up calls during her off hours. She walked us through every step of the process.
Many thanks for being our customer and taking your time to leave us a positive feedback! Your satisfaction is our goal and we are so happy we've been able to achieve it!
Buse is AWESOME, but your website requirement for 100 characters id bull$#*!. Like I said, bull$#*!. Like I said Bull$#*!
What a pleasure to hear about your positive experience with Buse! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!
Hattit, the agent who helped me change the date was very professional and efficient and courteous. My experience with Skylux has been very good and satisfactory.
It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Hattit will be thrilled to know they made your trip planning effortless and enjoyable!
It's a great experience. Especially good follow ups & response from Winsor,F, your customer support executive.
I called Skylux in response to your email Ad. Tracy responded and helped me for my flights. Her manner to handle this deal was was precise, kind and speedy.
Dear Customer, thank you for your generous review! We’re delighted to have been a part of your travel experience. We can’t wait to assist you with your next journey!
Ignacio was a pleasure to work with. He was very helpful and knowledgeable. Will definitely use the service again.
Personalized service is at the heart of what we do, and we’re delighted that Ignacio made your experience seamless and enjoyable. Thank you for sharing your review—we can’t wait to assist you again!
I sent a short email to Skylux about an upcoming trip to Europe with details about the beginning and ending Airports and also described a few additional requirements. Within 30 minutes, I received 6 excellent alternatives. It took longer to coordinate with my traveling companion than it did to receive the alternatives. Communicating our itinerary selection and purchasing the airline tickets on Skylux's website was simple and fast. This is the second time we have used this service, and it will not be the last.
Thank you for your wonderful feedback! We're thrilled to hear that your experience with Skylux was efficient and seamless, from receiving great alternatives to easily coordinating and booking your tickets.
Your '´claim spécial services ´´ agent is super qualified. She solve one of the issues caused by the errors of the original agent with whom we worked. The others issues could not be solved because the agent is not with Skylux and the Class of our tickets it would cost Skylux $$$ to cancel Economy ticket and offered us business upgrade. Will we use Skylux in future? For sure we will include your offer to compare with others specialist business class agency.
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
I have used SkyLux several times and Joseph has always taken great care of me. Most recently, I needed to arrange for seven tickets to Africa. He was quick to respond with a quote and then dealt with any changes suggested by one of more o the seven. Within a few days, there was a consensus that Joseph's quote was the best we could get and it met all our needs. I have recommended them to many people since i began using Joseph.
Thank you so much for your continued trust in SkyLux and for sharing your experience with Joseph! We’re thrilled to hear that he has consistently taken great care of you, especially with coordinating such an important trip.
Stan provided great customer service. Very professional and thorough. I like SkyLux and the products they offer.
Luxury travel is all about impeccable service, and we’re so happy to hear that Stan provided you with a first-class experience. Thank you for choosing Skylux Travel—we can’t wait to assist you again!
Tyke was very helpful and responsive and was able to help make this trip a reality.
We are so pleased to hear that Tyke provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!
He was patient and quoted every option we requested and more.
Your words mean so much to us! Matrix takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!
Wade, the sales representative was very patient and helpful with finding me the best price for the accommodation I was interested in. I like the fact that he finds the best deal and presents it to the client without being aggressive and pushy.
We are so happy to hear about your amazing experience with us! Thank you very much for cooperating with us!
Answer: Hello. Please contact our Customer Support at 855-507-9771 or send us an email at cs@skyluxtravel.com. We will gladly assist you. Thank you.
Answer: Hello. Please send us an email with your ticket number or confirmation number at feedback@skyluxtravel.com. We will gladly take a look at it. Thank you.
Answer: Why do you need something else? SkyluxTravel offers the most affordable business class tickets I've ever seen.
Luxury travel is all about impeccable service, and we’re so happy to hear that Vienna provided you with a first-class experience. Thank you for choosing Skylux Travel—we can’t wait to assist you again!