Overview
SKYLUX Travel has a rating of 4.8 stars from 2,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and best price. SKYLUX Travel ranks 2nd among Travel Agency sites.
I called Skylux in response to your email Ad. Tracy responded and helped me for my flights. Her manner to handle this deal was was precise, kind and speedy.
Ignacio was a pleasure to work with. He was very helpful and knowledgeable. Will definitely use the service again.
Personalized service is at the heart of what we do, and we’re delighted that Ignacio made your experience seamless and enjoyable. Thank you for sharing your review—we can’t wait to assist you again!
I sent a short email to Skylux about an upcoming trip to Europe with details about the beginning and ending Airports and also described a few additional requirements. Within 30 minutes, I received 6 excellent alternatives. It took longer to coordinate with my traveling companion than it did to receive the alternatives. Communicating our itinerary selection and purchasing the airline tickets on Skylux's website was simple and fast. This is the second time we have used this service, and it will not be the last.
Thank you for your wonderful feedback! We're thrilled to hear that your experience with Skylux was efficient and seamless, from receiving great alternatives to easily coordinating and booking your tickets.
Your '´claim spécial services ´´ agent is super qualified. She solve one of the issues caused by the errors of the original agent with whom we worked. The others issues could not be solved because the agent is not with Skylux and the Class of our tickets it would cost Skylux $$$ to cancel Economy ticket and offered us business upgrade. Will we use Skylux in future? For sure we will include your offer to compare with others specialist business class agency.
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
I have used SkyLux several times and Joseph has always taken great care of me. Most recently, I needed to arrange for seven tickets to Africa. He was quick to respond with a quote and then dealt with any changes suggested by one of more o the seven. Within a few days, there was a consensus that Joseph's quote was the best we could get and it met all our needs. I have recommended them to many people since i began using Joseph.
Thank you so much for your continued trust in SkyLux and for sharing your experience with Joseph! We’re thrilled to hear that he has consistently taken great care of you, especially with coordinating such an important trip.
Stan provided great customer service. Very professional and thorough. I like SkyLux and the products they offer.
Luxury travel is all about impeccable service, and we’re so happy to hear that Stan provided you with a first-class experience. Thank you for choosing Skylux Travel—we can’t wait to assist you again!
Tyke was very helpful and responsive and was able to help make this trip a reality.
We are so pleased to hear that Tyke provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!
He was patient and quoted every option we requested and more.
Your words mean so much to us! Matrix takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!
Wade, the sales representative was very patient and helpful with finding me the best price for the accommodation I was interested in. I like the fact that he finds the best deal and presents it to the client without being aggressive and pushy.
We are so happy to hear about your amazing experience with us! Thank you very much for cooperating with us!
Glen helped us get tge flight we wanted at a lower cost than if we booked it ourselves.
We are so happy to hear about your satisfaction with the agent's assistance! Looking forward to assist you once again whenever you desire to travel!
I was able to purchase my tickets fairly quickly. I was given a fair price.
Your words inspire us! We take great pride in delivering luxury travel services with precision and care. Thank you for your trust, and we cannot wait to assist you with another extraordinary journey!
I would like to make a comment, but do not like to be forced to write 50 characters
Thank you for sharing your positive experience!
My travel representative, Parker B. Was absolutely amazing. He listened to all of my travel needs with timing and dates to be sure we were able to book the best flights. We had very specific needs to meet family in different countries during this trip. All of our flights were one way and from different cities in several different countries.
Dear Customer, we appreciate your feedback! It’s fantastic to know that you enjoyed our services. We look forward to helping you explore more destinations soon!
I ended up getting a great price, but it took a few days to get there.
Thank you for your feedback! We’re so glad to hear you were able to get a great price for your trip.
Dexter worked with us to find the best flights and the best price.
Dexter would be so pleased to hear about your wonderful impression on him! Thank you so very much for being our Customer! We highly appreciate your time and cooperation!
TJ was prompt and professional. Experience was very pleasant.
Your words mean so much to us! TJ takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!
Sullivan is diligent and fast, and returns calls and emails promptly, thank you.
Thank you for highlighting Sullivan's outstanding service! Our team is dedicated to creating smooth and luxurious travel experiences, and we are delighted that they delivered that for you. We look forward to planning your next getaway!
Jet was fantastic! He was very patient and efficient.
Personalized service is at the heart of what we do, and we’re delighted that Jet made your experience seamless and enjoyable. Thank you for sharing your review—we can’t wait to assist you again!
Jake was very helpful and resolved our issue. He was courteous and pleasant.
Personalized service is at the heart of what we do, and we’re delighted that Jake made your experience seamless and enjoyable. Thank you for sharing your review, we can’t wait to assist you again!
Upfront and helpful. Really shop for you cost effective way. I am extremely happy so far.
Dear Customer, Your kind words inspire us to continue delivering exceptional service. We can't wait to assist you in planning your next adventure!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer, thank you for your generous review! We’re delighted to have been a part of your travel experience. We can’t wait to assist you with your next journey!