SKYLUX TravelReviews 2,959

I had never used Skylux before, and of course was skeptical. However, I hate booking international flights, oh, and try using miles and the airlines treat you like a poacher trying to get a free ride. How quickly they forget that you have been using their credit card, paying thousands of dollars and "earning" miles. So, I tried Skylux, and even though I was still unable to use miles, the fare was a decent price, and better than what the airline agent could give me. Douglas was SO patient with me while going through the process as I was typing everything into place. I'm sure he answered a few of my same questions twice, maybe three times, but I was able to complete the transaction. The trip is a few months out, but I don't foresee any issues at this time.

I booked and paid for a business class international ticket with Skylux airlines, received a confirmation email with confirmation number. After more than a month, I tried to find my reservation on the airline website and there was none! I called Skylux and insisted that I get another agent who helped me confirm and actually complete the reservation! If I had not independently checked the reservation, I would not be flying!
Also the deal when I booked included 3 free hotel nights with a voucher in any city in the place I was visiting. The process to obtain a list of hotels was very slow, took multiple phone calls and emails with the primary agent and has still not been done. I am still waiting on the same.
Expected a better experience given the reviews and reputation.
The agents have been courteous and helpful but the experience has been frustrating

I booked a business class fare to australia and completed travel in nov 2022

The agent booked 2 separate tickets without proper disclosure
Denver - chicago (united)
Chicago - abudabhi - melbourne ( etihad)

I purchased travel insurance for etihad flights which got disrupted by mire than 12hrs leading to missed flight in chicago to denver

I am trying to claim compensation for new tkt i had to book due to missed connection.

The agency has been giving me the run around for past month and not honoring the insurance terms.

This agency is bogus and hides behind email addresses instead of direct conversation with customer. I have tried contacting the agency in thier 800 numbers, email and the travrl agent (Marvin) but all i got is wishy-washy explanation.

I am seeking compensation for travel disruption expenses which is straightforward in any insurance policy.
Name: ram ramalingam

I would not recommend booking thru this site with terrible customer service when u need help during travel disruption.

The fare offered is nothing different thsn what u will get if you do the search yourself.

I have all the proof from my contact with agency and can furnish when needed.

I am taking this up with BBB and Consumer complaints office in state of california to prevent further cheating/misleading business practice by this agency.

I purchased 2 SwissAir business class tickets from SkyLux. Due to Corvid the flights were changed. I asked for a refund. They kept giving me stories and delaying. Finally I just filed a dispute with my credit card company. Skylux almost immediately contacted me and asked me to stop the dispute and they would give me a credit for future travel. Long story shorth, it did not materialize, and they did not refund my money.
Alex Weinstein and Laura Stuart are fraudsters, and they are doing a Ponzi scheme.

I booked a ticket with SKYLUX TRAVEL- huge mistake.

The company booked me the a different ticket to the one that I requested (in writing). When i alerted them they began trying to lie about what I requested - which was actually all in writing.

I asked them to cancel and when i did they stopped replying to emails etc.

I would be very careful using this company - they are dishonest scammers

I called today after seeing an add with " Save 77% " on business class travel.
I was pricing a simple roundtrip from the US to the UK. They quoted me $3795. Price directly from the airline is $3865. Not going through a consolidator to save $70

This was the best service I have received in the 40 years of traveling. Emerald is my travel consultant for more 2 years now and she always delivers the best service and deals for my business class travel. I have only praise to say about her and will recommend Skylux services to anyone looking for the best client care.

I booked a flight to Tanzania.Olby messed up the return flight and we had to buy coach tickets on the flight at the last minute to board the flight