Overview
SKYLUX Travel has a rating of 4.8 stars from 2,587 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
Always clear...patient and comes thru with what we hope for in traveling.
Idris quickly gave me lots of options and then Constance helped with the details.
Thanks a lot for sharing your amazing impression on our services!
I needed to exchange my airline tickets & Frank was able to exchange them easily.
We are glad that our agent Frank was able to meet your expectations. Thank you so much for your positive feedback
Clara has been great. Patient and willing to keep checking for the best route/fare.
LARRY Q., Thank you for your feedback! We're thrilled to hear Clara provided excellent service in finding the best route and fare. We appreciate your choice and are here for any future travel assistance. Safe travels!
Thank you for the wonderful review! We wish you safe travels.
Very professional, patient and excellent manners. Will always use their service.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Very good experience Crow is very good agent answer all E mails in time
Dear Tom N., Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
Saved me money by changing our schedule by 1 day..
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Wembley great- knowledge great and prompt and helpful
Dear ARNOLD G,
We are delighted that you have shared your opinion with us.
As you have left us a 1 star rating, we have assigned you a special ID: 282149 and one of our representatives will be in touch with you shortly.
Teo was very professional and friendly. Very responsive. Everything was taken care of quickly.
Dear RAJIV M.,Thank you for your kind words. We are grateful for your feedback.
Experience was amazing and the person was knowledgeable
Dear VARUN b., Thank you for your kind words! We're thrilled to hear that you had an amazing experience and found our staff knowledgeable. If you have any more questions or needs in the future, feel free to reach out. We appreciate your feedback!
Very helpful in assisting our air travel. Answered all of our travel questions in a timely manner.
We are happy that you are satisfied with our products and services.Thank You.
Paul was very helpful in finding us the best days to fly in order to get the best prices possible!
Thanks a lot to Paul! He did a great job as we can see! Many thanks for sharing your positive impression on our services!
Dean worked very hard because I not good with computers he did a great job
Thank you for your wonderful review! We wish you safe travels.
Ian is the best! Very quick, attentive and always gets the best flights at the best prices.
Thank you very much for sharing your positive experience with others, we really appreciate it!
A very easy, pleasant experience with very helpful agent.
Thanks so much for sharing your experience with us. We hope to see you again soon.
So far so good... my departure is on the 5th Feb and return on 17th Feb...
Thank you so much for taking the time to leave us rating Xavier - it's much appreciated!
Every moment was great!
Patience and efficiency and knowledge
We are so happy to hear about your satisfaction with our services! Much appreciated!
Good. The process was a little long on the phone.
All in all it was fine.
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
Tracey is very professional and helped us very much
Thank you for the great review! We wish you safe travels.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.