Overview
SKYLUX Travel has a rating of 4.8 stars from 2,584 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
He was very patient and very helpful. Never lost his patience
It was very easy to follow the instructions, and Miriam was very helpful
Your agent would be so pleased to hear your words of appreciation! Thank you very much!
Excellent
Very patient with all my questions and follow-up
We appreciate your kind words! It's wonderful to hear that our team's patience and responsiveness met your expectations. If you have any more questions or require further assistance, please don't hesitate to reach out
Fast efficient service when original booking agent was not available.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Great service
Mitchell always pleasant in spite of our many questions
Dear Leslie, appreciation for sharing your positive experience with our outstanding agent!
Excellent friendly experience, we will do it again
Dear Ezzat, we appreciate your support and look forward to continually exceeding your expectations in the future!
Remus was terrific- helpful, understanding, professional
Dear Amybeth, thank you for recognizing our stellar agent, your positive feedback speaks volumes about their dedication.
Great communication and personalize my flight for my preferences
Thank you for the great review! We wish you safe travels.
August was outstanding. He was very professional and knowledgeable.
CARDIFF B., Thank you for your positive feedback! We're delighted to hear that August provided outstanding and professional service.
Great communication... Strong followup.telephone assist was friendly and accurate. Great job.
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Jay was very helpful and knowledgeable made my experience very pleasant
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!
They were responsive to our needs they were helpful and I was able to call them by the phone
Dear Lauren, Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
Rob was a great help. Did the booking in a few minutes and was knowledgeable.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Everything about this service is excellent. I highly recommend this company.
On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.
Jasper was very patient and helpful and met all our expectations
Thank you so much for your positive feedback.
Best, quick, reliable, I enjoy the service every time
Thanks a lot for a perfect review and cooperation with us! Our agents work really hard to satisfy the customer!
I worked w Troy a couple and he was always professional and knowledgeable. And efficient.
Thank you so much for your kind words. We really appreciate you taking time out to share your experience with us, and we look forward to working with you again in the future!
Always clear...patient and comes thru with what we hope for in traveling.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Idris quickly gave me lots of options and then Constance helped with the details.
Thanks a lot for sharing your amazing impression on our services!
I needed to exchange my airline tickets & Frank was able to exchange them easily.
We are glad that our agent Frank was able to meet your expectations. Thank you so much for your positive feedback
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so glad to hear about your satisfaction with our agent's assistance! Thank you very much for booking with us!