Overview
SKYLUX Travel has a rating of 4.8 stars from 2,569 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and best price. SKYLUX Travel ranks 2nd among Travel Agency sites.
It took a little bit of time but Donnie came through with a great price.
I like to service offered by Paco K and the price for the business class.
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!
Stan was friendly, quick, helpful. We saved a lot of money because of his service.
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Worked with me on price, dates and connections.
Returns call promptly and explains things well.
Thank you for the great review! Safe travels.
I am using service since last 6 years. Is very nice.
Thank you for the nice review! We always strive for quality services.
Axel was awesome and handled all my questions and concerns
Dear John, Thank you for sharing your positive feedback about our agent. We are delighted to hear about your satisfaction with the service provided.
AUSTIN IS A VERY FINE, THOROUG AGENT. MY ONLY REASO FOR FOUR STAR RATHER THAN FIVE IS THAT HE SPEAKS MUCH TOO QUICKLY. HAD TO ASK OFTEN TO REPEAT.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
The agent Clyde,was very polite and did excellent job,thank you.
Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.
The agent did listen to me carefully friendly. And select the right freight for me
Dear Linda, Thank you for sharing your positive feedback about our agent. We are very pleased to hear that you are satisfied with the service provided.
Forbes helped evaluate and choose flights to Italy
Thank you for your feedback! We're thrilled to hear that you had a superb experience with Forbes. It's wonderful to know that Forbes was able to assist you in evaluating and choosing flights to Italy.
I have been working with her last few years her service was always excellent
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
Florian was patient with us and did a great job putting together our itinerary
We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!
Very kind and supportive very appreciative of what we need
Dear Luz, We appreciate your kind words regarding the service provided by our agent. Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.
Austin was tremendously responsive and secured a great Europe business class fare for me.
Thank you for the wonderful review! Our agents always try their best.
He is amazing. Got me an amazing flight for good money. I love SkyLuxTravel
Dear Elena, thank you for your enthusiastic feedback! We're thrilled to hear about your amazing experience with Branco. Providing excellent service and securing the best options for our customers is what we strive for. Your appreciation mean a lot to us.
Great customer service. Address questions in a timely and professional manner.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
My travel agent Winsor was fantastic! I highly reccomend him if you are booking travel.
Dear Christine, Thank you for sharing your positive feedback about our agent. We are very pleased to hear that you are satisfied with the service provided.
Maverick was very patient and great to work with, also helped 3 more of my clients!
Thank you for the great review! Safe travels.
The agent was very helpful and informative. Responded very quickly
Dear Rupa, We appreciate your feedback and are thrilled to hear about the positive experience you had with our team member. Thank you for choosing us, and we look forward to serving you again.
I have not received my ticket's. I've been told I should have them two days ago. I have no tickets
Thank you for choosing Skylux Travel for your recent purchase. We sincerely apologize for any inconvenience you may have experienced. To address and resolve the issue efficiently, we kindly request that you contact our dedicated customer support team at Feedback@skyluxtravel.com. Your satisfaction is of utmost importance to us, and we are committed to ensuring a prompt and satisfactory resolution. Thank you for your understanding and cooperation.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We are happy that Donnie is part of our team and provided you with such a good experience.