Overview
SKYLUX Travel has a rating of 4.8 stars from 2,568 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and best price. SKYLUX Travel ranks 2nd among Travel Agency sites.
I was very pleased with the service Kate had provided. She was patient and helpful
Hand held through entire process. Price was reasonable.
On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.
Agent was professional and helpful. Advice he gave was good
Dear Mike, Dear Customer, Thank you for sharing your exceptional experience with us! We're thrilled to hear about your satisfaction.
Excellent service, very pleasant agent, gave numerous options. Readily available.
We're pleased to hear you found our service good and our agent excellent. We're always here to provide numerous options and assistance whenever you need it. I
Agent responds well, very professional, highly recommended
Do your homework and start early for the best deals.
Thank you so much for taking the time to leave us feedback!
Saul was helpful, pleasant and worked to get the right flight and price.
We are so glad when we see that our customers are happy with the agent's assistance! Many thanks for sharing your positive impression on our services!
Amir was prompt in his research of my requests. Very professional & helpful.
Thank you for the great review! Safe travels.
Your representative went above expectation to make the sale patiently
Amazing review of our services! Thank you very much for taking your time to leave us a 5 star rating review! We appreciate your cooperation with us a lot!
Spent a lot of time searching for good flight times at good pricing on my own. With one phone call your firm had me booked on the flight I needed at a great price.
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
Very easy to make a reservation my agent was helpful and accommodating.
Thank you for your feedback! We're glad to hear you found the reservation process easy and that your agent was helpful and accommodating.
Trey was patient and professional and really worked hard to secure the best price for our flights!
Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.
Trey worked so hard to get us the tickets we wanted
So impressed with his carry through
We are happy that Trey has provided you with such a wonderful experience.
Very helpful, Derek is my go to guy, when booking a flight or planning a trip. Thx
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!
Service was very good and prompt.
Price was also the best compared to other sites.
Thank you for the wonderful review! We wish you safe travels.
Grant found us great flights at a reasonable cost.
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!
Helpful and found a fairly good deal. A little hard to understand because of accent.
Thank you for the great review! Our agents come from all over the world and all of them have distinct accents, but it doesn't stop them from doing their job well.
Great experience with booking and Diaz was exceptional and got me exactly what I wanted.
Dear HANY Y., We are glad that our agent Diaz was able to meet your expectations. Thank you so much for your positive feedback!
Twist was on top of our requests and change of vacation days,
Everything is good.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Very Satisfied with services in a very quick booking for my flight.
Timely call back.
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
It took a little bit of time but Donnie came through with a great price.
Thank you for your feedback. We are happy that Donnie is part of our team and provided you with such a good experience.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Joseph, Thank you for sharing your positive experience with Kate. We're delighted to hear that she provided you with patient and helpful service.