Sky Geek has a rating of 3.3 stars from 4,371 reviews, indicating that most customers are generally satisfied with their purchases. Sky Geek ranks 50th among Aviation sites.
Three orders in the last two months and now three calls to customer service. All relating around their shipping department. First one was damaged sheet aluminum as a direct result of poor packaging. I was able to use some of it so I agreed with customer service to split the cost of the material. Second one was overcharging on shipping because they misjudged the weight on their online ordering software so I stop using sky geek. I rather continue with globalmachinesgenius,where items are carely handled and timely delivered.
Don't expect your orders to arrive. It's been several weeks and I am still trying to figure out if I have been scammed. They have my money and sent a tracking number out many days ago saying my order was shipped. After tracking, it says it has been returned to the shipper. I have heard nothing that was correct about my order and have gotten no response. Everything I was told simply did not happen. The updates were wrong. My next step is to call and report the fraudulent charges to my card. These are different times, but if a company says they will do something and take money for it, there is no justification for lack of communication. This company is either not legit or can not handle the times and should not take more orders.
I ordered two (2) bottles of Glass Plus, I thought I ordered full bottles, but when they got here one (1) was almost full, the other bottle was LESS than 1/2 full! I would like you to send me the other half of the bottle. If I dont get some answers or any satisfaction, I will put a review on social media and believe me it wont be nice.
Thank you.
Tony Laughlin Order #******* sku *******
On my last couple of orders it took several days for my oder to be processed prior to being shipped. In avaition we need things in a hurry, that is why we pay for overnight shipping. It should not take 3 days to process my order to be overnight shipped. Will not use them again.
Great store. Great choice of goods, reasonable price, knowledgeable staff. I was pleasantly surprised by the warranty period. Now I'll buy here more often.
Awesome Sky Geek website. I work at Los Angeles Airport and they had my favorite day wands. Reasonable prices and fast delivery. Will order from Sky Geek company again for sure.
DECEITFUL BUSINESS PRACTICES! This company does not hold any inventory and simply drop ships parts from other suppliers. That's why, when I ordered an item "In Stock", UPS RED Overnight, it didn't arrive until a week and a half later. When you have an aircraft grounded, there is no time to waste with unprofessional companies. When I called, they said their shipping policy allowed for 3-4 business days for "handling". Do you think that they refunded my shipping or allowed me to cancel the order? Of course NOT! We had to locate and repurchase the part somewhere else. Long story short, we lost a customer and we were stuck with the part. We are a part 135 repair station and authorized Cessna service center. Take it from us, buy your aircraft parts elsewhere.
Got here within three days and was exactly what we needed to finish an order. Ideal and to the standards required for our contract!
Good service, fast and quality work. Competent specialists, excellent knowledge and do their job. I recommend
Your website is hard to work with and there is no phone number on the website to contact customer support, which is frustrating to say the least. I could not log into our account and when I sent for a new password, I did not get a reset message. Other vendors such as digikey, Arrow, mcmaster carr are easy to order on line. Yours is not.
Bob Read
Always a great site to navigate and order from. My order was delayed for over a week but I'm sure the CV mess was the issue. After I called to check on the order it was shipped overnight, which I didn't pay for, the next day. Thank you all for that great service.
Everyone else is going to be a great day to be a great day to be a great day to be a great day to be a great day to be a good day for the next few
One of the best sites for gear heads who are avionic hobbists. Super good prices and tons of selection. Good books and they even have airplane gifts for those who are hobbist pilots.
First time I used Sky Geek. We are an independent test lab and often need aviation fluids, which can be difficult to purchase in small quantities, if at all. If you have a brochure or sales info for such items, please forward to my email address.
Thanks,
-Tom
Very easy to find parts and get a good description with pictures of the item I am buying. Great and informative website.
Wish you would offer free shipping for orders over $*** or something like that.
You beat the estimated delivery timing on the out of stock cleaning materials by nearly two months - it was only 10 days or so including shipping to get restocked, way ahead of schedule for us. Thanks!
Opted for Paypal but you insisted on my card number. Took a bit of messing about to get this straightened out. I assume your performance from this point forward will be 5-level as that is your reputation.
Nice workmanship and design. 2 suggestions. A sharper point(taper) on pin to ease re-insertion/alignment, and a couple more holes drilled in shaft for adjustable length.
Really just nit picks...I can do all of the above myself.
First time ordering.
Great site and great help from your helpful staff.
Had one issue using a portable device...site would not take order until i used a PC. After that it went fine.
Really like you letting us use our own shipping accounts...many places don't and that is very inconvenient.
Thanks again.
Will be back.