Sky Geek

Your website is hard to work with and there is no phone number on the website to contact customer support, which is frustrating to say the least. I could not log into our account and when I sent for a new password, I did not get a reset message. Other vendors such as digikey, Arrow, mcmaster carr are easy to order on line. Yours is not.
Bob Read

It took a while before goods were delivered. Since I was not in a hurry that didn't pose an issue. However, all cans were heavily dented during transport, which makes them unusable. Hence I can't use the product.

Did not like the fact that one item had an automatic check mark beside two other items listed underneath the item I wanted, and I ended up with both those unwanted items in my cart.

Delta Dart Gliders are thin and pieces break off very easily.

Price was higher than other suppliers but I was happy with single source/same day shipping option.

2/12 items shipped same day
10/12 items shipped second day

Forgot to order air hose so it didn't really matter.

I called when I first ordered to see if I could get a list of recommended parts and pieces needed for first time users.
Help line had no idea.

I haven't actually received the merchandise yet but based on previous purchases from Sky Geek I'm sure it will arrive when they said it will. I did contact Customer Service with a question that was answered quickly, professionally & satisfied my concern.

Thanks for great service & great prices!

Robert

I have to place a lot of order for co-workers whereas I am not familiar with the products but just order what they put on our internal forms. Your website was very user friendly with the ship to & bill to addresses being different & allowing me to easily enter my company's UPS account info. Nicely done on your part! Seriously!

Easy to navigate, only thing I wish was added was an estimated date of delivery for all the options

Paid for the 2 day shipping on sunday...didn't get it till Thursday. If I didn't find it elsewhere would have been a major issue

The interface is easy to use and no need to wade through a poorly converted paper catalog as found on other websites like Aircraft Spruce. Delivery was fast and I was kept informed on progress of order. Thanks!

Very easy to navigate website. Super fast checkout with no BS. Shipped right away and received the paint ahead of the delivery date. Also, I used 3 of the 6 cans of zinc chromate primer today on my Grumman aluminum canoe and I'll be using the other 3 cans tomorrow. Great stuff! I'll be back for different paint later on because you have really good prices. Thank you.

You need to ship usps. The item I purchased was less than 1 pound and about the size of a deck of cards and the cheapest shipping option was 2 day fed ex for over $25.00. This should have been in a one rate box or envelope for no more than $8.00.

It took a while to get here. It didn't ship immediately, and for some reason went to Illinois when it left and arrived in Texas in town six hours apart. What shipper does that? Anyway, had to buy from the local mechanic because the battery took too long to arrive. Last time took two days after I ordered.

Order was placed on 6/5/14, I'm just receiving it today 7/16/14 and still not complete. Previous orders seemed to flow more smoothly and timely. I don't know what the problem was with this one but I'm not impressed with the direction customer service is taking.

Living in Alaska, I'm always skeptical/wary about on-line purchases. This purchase was exceptional. Transaction processed as ordered, reply to my question was fast, and product was delivered fast. Very pleased. Will work with this company again.

After I ordered the item I found it cheaper from another place on line which included free delivery in two days.
I paid $13.00 for shipping and it took almost a week to get the item... Never again unless it's a last resort.

Dan.

I ordered this Nov. 29 and just got it today, Dec. 11. Seems a little long for a simple, lightweight, package. Most of the delay seemed to be in how long it took to get the product off the shelf and into the hands of the carrier.

It's not like it had to be specially produced - the manufacture date is 5/14. Which brings up another point, the shelf life, or expiration date, is 5/15. So, I am robbed of more than half it's life.

Thanks for having the replacement exercise ELT battery in stock. It looks like you were the only supplier who had one. The item was easy to order, and it arrived quicker than I expected. I'll be glad to do more shopping with you in the future.

I was very satisfied with the overall experience. From ordering to the confirmations to FedEx giving me an exact delivery date. It was wonderful to be able to track my package and know exacting when it would arrive.
Thank you so much.