SkullcandyReviews 73

One of the earbuds stopped working after about 2 uses.
I was able to get a replacement, but had to pay $13 for shipping thru UPS
Company will not cover shipping costs, or refund you, I tried contacting support, but they still refused.
Given that if they brake down that quick and they only cover product for 2 years, plus potential costs of returning product, the savings in purchase compared to other brands, is not worth the risk.
If I had known about this company poor quality reputation, I would have chosen a different brand.

Both Air pods and earphones are good, works well. Comfortable to wear, clear sound and also last long.
Quality earphones!

The most recent pair of skullcandy headphones I purchased broke after less than 2 months.

The company asked me to mail back the headphones and then refused to replace them. They offered a coupon for their online store but it charges for shipping and has very, very limited selection. It would have been considerably cheaper to throw the headphones in the garbage and buy something at a store than to ship back the headphones and use the online store. I will never buy anything from this company again.

I ordered wireless earbuds from Skullcandy company but UPS couldn't get to my house so it was returned back to them. They were supposed to issue me a credit but they didn't they said on their end it shows I was credited back my money but my credit card company said no I was scammed. So I definitely would NOT TRUST THIS COMPANY! If you absolutely like skullcandy products order from Amazon or Best buy or other places BUT NOT DIRECTLY FROM THEM THEY ARE SCAMMERS! I rated them a 1 star but if could I would rate them 0! Im very upset and I don't want anyone to experience what I did!

I have purchased e Skullcandy Ink'd Wireless in-Earphone with Mic... Almost 6 month leter one side head phone is not working... I will contact service center... and send it for service... after 1 month leter service center send me a empty courier box... unthinkable

Dogsh1t bluetooth device ever, disconnected mid game, reconnect made the game freeze and lost all my progress.
DO NOT BUY ANYTHING FROM SKULLCANDY

Better quality earphones as compare to all the other products I have used before. Awesome quality sound with deep bass.

I contacted customer service as I found my newly purchased wireless crushers way too tight on my head. It started out okay, they agreed to take them and I decided to pay the difference to upgrade to the ANCs which are a looser fit. That's when the trouble started. I paid the difference and then got a tracking number. Problem was the tracking just said a shipping label was created. Days went by and nothing changed. I called multiple times and was told that's strange but we will send it out again you'll get an email. Nothing. Called again, same thing. Completely ridiculous. Apparently they are sending me out something but I'm ready to just dispute the transaction on my VISA and I guess take the loss on my wireless Crushers I sent back. Worst customer service, it's not that they are rude just don't do as they say. I wasted so much time. Their system is broken.

Loved my wireless earbuds! Great sound quality, good fit, easy to connect. However, lost my charging case a few months after purchase. When I contacted skull candy to ask how (or if) I could purchase a new charging case, they informed me I was covered under their "fearless use promise" all I had to do was ship them my earbuds, and they'd send me a customized link to order a brand new pair for a super discounted price (I think it was like $20CAD). Sounded awesome! So I shipped them my earbuds, let them know they'd been sent and proceeded to wait until my email containing my purchase link came in... email with link never came. I sent countless emails to the customer service rep I had previously been in contact with, and even sent a new inquiry email to their main help/support email address, NOTHING! Worst possible customer service I have ever encountered. Considering I could have likely searched around on eBay/amazon and eventually found a replacement charging case but instead I was lied to and tricked into sending them my practically brand new earbuds. Ridiculous considering I was looking to BUY a replacement case in the first place. In the end I spent nearly $100 to learn a valuable lesson: this company is terrible for customer service, they don't stand behind what they say, and they clearly don't care about their customers! I should've just spent the extra $ and went with AirPods

We decided to get 4 pairs of various headphones for the family in November because we had a discount. Now, 3 out of 4 have had to be replaced. You have to pay for the shipping of the headphones to get new ones. The last ones that need to be replaced we just received and they are a pair that is $30 cheaper than the original ones we sent back in. AND they won't even power off. So now we've paid way more than ever intended for subpar headphones that don't last. Never going to buy a Skullcandy product again.

Recently purchased wireless ear buds from the website. The website itself is easy to navigate. Ordering from it is fairly simple. I had no problems with ordering or delivery. Delivery was free and only took about three days via UPS. Skull Candy does a great job of letting one know the stages one's order goes through from first ordered to delivery. The ear buds I purchased were only 20 dollars. The quality is okay. However, I have purchased ear buds from Skull Candy in the past that cost a lot more and sound better. Thus, one gets what he or she pays for. No complaints here!

Here's the jist of this company. For what it's worth I will say that I've probably bought at least 6 pair's of Ink'd from them & other models over a 2 year period. The bass & yes this is the main reason people buy this, & the fact that it can compete with other big brands for a measly $30 price tag. Seems legit right?

I forgot to mention the part that they are so easy to break & it's almost guaranteed that the left & right bud will stop working completely after yes a few months. Your lucky if they last a year. The build quality is just so cheap. I mean c'mon? The samsung buds I got with my C9 Pro smartphone are going on 3 years now with no issue's, & those are just entry level.

If your 1 of those individuals that think it's better to buy cheap & replace, your better off purchasing something premium or high-end that will last you light year's to come. It's cheaper in the long run blieve me.

It sounds better than some others by a little bit, but every pair I've bought over the last 4 years, a couple times a year, have all gone to crap within a month, TOPS. It does NOT matter if I buy the low end or their higher end ones--they all stop working, every time.

I am a distance runner going to school for medicine, and cheap JVC gummies last about 4 months for me, maybe 5, and those are only 10 bux. Ill buy the skull candy 30 to 40$ ones and every time---they fail.

FAIL

GARBAGE

I have never used a WORSE set of speakers in my life like skull candy. TOO MUCH FRUSTRATION with this speaker and NO proper set of instructions come with it... push this button... push that button... they DO NOT WORK and I just threw my speaker against the wall in frustration at yet ONCE AGAIN turning it on and NOT having it say "connected"... NOPE never does that each time and I constantly have to take it out of my computer and reload the stupid thing... ENOUGH OF THIS GARBAGE... it is now garbage... in my garbage.